Question 1

What captures transaction and event information using technology to (1)  process the information according to defined business rules, (2)  store the information, and (3)  update existing information to reflect the new information?

Accepted Answer

A)   OLTP
B)   OLAP
C)   TPS
D)   DSSE) A) and B)
F) A) and C)

Question 2

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including prices and availability?

Accepted Answer

A)   Augmented reality
B)   Mutation
C)   Fuzzy logic
D)   Shopping botE) None of the above
F) C) and D)

Question 3

Decision support systems (or DSSs)  model information using OLAP, which provides assistance in evaluating and choosing among different courses of action. Which of the following does not represent an example of a DSS in business?

Accepted Answer

A)   An insurance company using a system to gauge risk of providing insurance to drivers who have imperfect driving records
B)   A medical doctor may enter symptoms into a system to aid them in diagnosing and treating patients
C)   A manufacturing digital dashboard showing visualizations of inventory and production
D)   A dentist entering symptoms into a system to help diagnose and treat patientsE) All of the above
F) A) and D)

Question 4

Which of the following is an incorrect enterprise view of information technology?

Accepted Answer

A)   Processes are analytical for executives and transactional for analysts
B)   Granularity is coarse for executives and fine for analysts
C)   Processing is OLTP for executives and OLAP for analysts
D)   None of these choices are correct.E) A) and B)
F) A) and C)

Question 5

What occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?

Accepted Answer

A)   Analytics
B)   Structured decisions
C)   Unstructured decisions
D)   Semistructured decisionsE) None of the above
F) A) and B)

Question 6

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Accepted Answer

Decision-making skills are essential for...

Question 7

What is a virtual workplace?

Accepted Answer

A)   The viewing of the physical world with computer-generated layers of information added to it
B)   A wearable computer with an optical head-mounted display (OHM
D)  
C)   Technology that allows humans to interact with a computer through bodily sensations and movements
D)   A work environment that is not located in any one physical spaceE) All of the above
F) A) and B)

Question 8

What compiles information from multiple sources and tailors it to meet user needs?

Accepted Answer

A)   Drill-down
B)   Sensitivity analysis
C)   What-if analysis
D)   Digital dashboardE) A) and B)
F) A) and C)

Question 9

An algorithm refers to a set of instructions that completes a task.

Accepted Answer

A) True 
 B)False

Question 10

What is a type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn?

Accepted Answer

A)   Algorithm.
B)   Machine learning.
C)   Weak AI.
D)   Strong AI.E) A) and B)
F) A) and C)

Question 11

What is the flow that a systems thinking approach using a TPS would follow?

Accepted Answer

A)   Streamlining (Input) -CRUD, Calculate (Process) -Reports (Output) 
B)   Source Documents (Input) -Optimization Analysis (Process) -(Feedback) -(Output) 
C)   Source Documents (Input) -CRUD, Calculate (Process) -Reports (Output) -(Feedback) 
D)   Selling Documents (Input) -Cycle Time (Process) -Reports (Output) -(Feedback) E) None of the above
F) A) and B)

Question 12

Google glass is a wearable computer with an optical head-mounted display (OHMD).

Accepted Answer

A) True 
 B)False

Question 13

At the operational level, employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is considered to be the output in the systems thinking example of a TPS?

Accepted Answer

A)   CRUD
B)   Calculate
C)   Reports
D)   Source DocumentE) B) and C)
F) A) and B)

Question 15

Google glass is a work environment that is not located in any one physical space.

Accepted Answer

A) True 
 B)False

Question 16

Moira Gray works at a retail store selling sports equipment. Her daily tasks include opening the store, creating the work schedules, processing payroll, overseeing sales and inventory, and training employees. At what level of the organizational pyramid would you categorize Moira?

Accepted Answer

A)   Managerial
B)   Operational
C)   Strategic
D)   OwnerE) A) and B)
F) B) and C)

Question 17

What is a bar chart?

Accepted Answer

A)   A type of graph in which a circle is divided into sectors that each represent a proportion of the whole.
B)   A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent.
C)   A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges.
D)   A small embedded line graph that illustrates a single trend.E) None of the above
F) A) and B)

Question 18

Which of the following is considered part of the process in the systems thinking example of a TPS?

Accepted Answer

A)   Source Document
B)   Calculate
C)   Report
D)   All of these choices are correct.E) All of the above
F) C) and D)

Question 19

MIS support systems rely on models for computational and analytical routines that mathematically express relationships among variables.

Accepted Answer

A) True 
 B)False

Question 20

What is an optimizing system that can find and evaluate solutions with many more possibilities, faster and more thoroughly than a human?

Accepted Answer

A)   Genetic algorithm
B)   Expert system
C)   Intelligent agent
D)   Virtual realityE) A) and B)
F) All of the above

Exam 9: Enabling the Organizationdecision Making

Which of the following is an incorrect enterprise view of information technology?

Correct AnswerverifiedShow Answer

What is an optimizing system that can find and evaluate solutions with many more possibilities, faster and more thoroughly than a human?

Correct AnswerverifiedShow Answer

An algorithm refers to a set of instructions that completes a task.

Correct AnswerverifiedShow Answer

What is software that will search several retailer websites and provide a comparison of each retailer's offerings including prices and availability?

Correct AnswerverifiedShow Answer

Which of the following is considered part of the process in the systems thinking example of a TPS?

Correct AnswerverifiedShow Answer

What is a bar chart?

Correct AnswerverifiedShow Answer

Decision support systems (or DSSs) model information using OLAP, which provides assistance in evaluating and choosing among different courses of action. Which of the following does not represent an example of a DSS in business?

Correct AnswerverifiedShow Answer

What is a virtual workplace?

Correct AnswerverifiedShow Answer

Google glass is a work environment that is not located in any one physical space.

Correct AnswerverifiedShow Answer

What compiles information from multiple sources and tailors it to meet user needs?

Correct AnswerverifiedShow Answer

What captures transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information?

Correct AnswerverifiedShow Answer

At the operational level, employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

Correct AnswerverifiedShow Answer

MIS support systems rely on models for computational and analytical routines that mathematically express relationships among variables.

Correct AnswerverifiedShow Answer

Google glass is a wearable computer with an optical head-mounted display (OHMD).

Correct AnswerverifiedShow Answer

Which of the following is considered to be the output in the systems thinking example of a TPS?

Correct AnswerverifiedShow Answer

What is a type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn?

Correct AnswerverifiedShow Answer

What occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?

Correct AnswerverifiedShow Answer

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Correct AnswerverifiedDecision-making skills are essential for...View AnswerShow Answer

What is the flow that a systems thinking approach using a TPS would follow?

Correct AnswerverifiedShow Answer

Moira Gray works at a retail store selling sports equipment. Her daily tasks include opening the store, creating the work schedules, processing payroll, overseeing sales and inventory, and training employees. At what level of the organizational pyramid would you categorize Moira?

Correct AnswerverifiedShow Answer

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Decision-making skills are essential for...
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