Question 1

Which of the following represents the types of data commonly found in the marketing department?

Accepted Answer

A)   Promotional data
B)   Payroll data
C)   Tax data
D)   Employee dataE) A) and C)
F) B) and C)

Question 2

What resides within the minds of members, customers, and colleagues and include physical structures and recorded media?

Accepted Answer

A)   Knowledge assets.
B)   Knowledge facilitators.
C)   Predictive analytics.
D)   Business analytics.E) A) and B)
F) C) and D)

Question 3

What is the name of a company's internal computer department?

Accepted Answer

A)   Management information systems (MIS) 
B)   Information systems (IS) 
C)   Information technology (IT) 
D)   All of theseE) A) and B)
F) A) and C)

Question 4

A big part of business intelligence, ________ extracts information from data and uses it to predict future trends and identify behavioral patterns.

Accepted Answer

A)   Behavioral analytics
B)   Predictive analytics
C)   Knowledge workers
D)   SnapshotE) A) and B)
F) A) and C)

Question 5

What are goods?

Accepted Answer

A)   Material items or products that customers will buy to satisfy a want or need.
B)   Tasks performed by people that customers will buy to satisfy a want or need.
C)   The process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.
D)   The rate at which goods and services are produced based upon total output given total inputs.E) A) and C)
F) C) and D)

Question 6

Erin Hannon runs a very successful hair salon in downtown Los Angeles. One of Erin's tasks is to input positive and negative customer reviews into her computer system. What type of information is Erin gathering?

Accepted Answer

A)   Feedback
B)   Processing
C)   Output management
D)   Sales processingE) None of the above
F) C) and D)

Question 7

If you were thinking about an oven as a system which of the following represents the output?

Accepted Answer

A)   The uncooked food.
B)   The cooked food.
C)   A light indicating that the oven has reached the preheated temperature.
D)   The oven running at 350 degrees for 20 minutes.E) A) and D)
F) B) and C)

Question 8

Shawn works for Vance Steel Corporation. Shawn's duties include managing the overall processes for the company and transforming the steel resources into goods. Which department would Shawn most likely work in?

Accepted Answer

A)   Accounting
B)   Operations management
C)   Marketing
D)   CIOE) B) and D)
F) B) and C)

Question 9

Production is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.

Accepted Answer

A) True 
 B)False

Question 10

Bread, cheese, and butter are included in the process of making a grilled cheese sandwich.

Accepted Answer

A) True 
 B)False

Question 11

Big data is a collection of large complex data sets, including structured and unstructured, which cannot be analyzed using traditional database methods and tools.

Accepted Answer

A) True 
 B)False

Question 12

Goods are material items or products that customers will buy to satisfy a want or need.

Accepted Answer

A) True 
 B)False

Question 13

Predictive analytics use techniques that extract information from data and use it to predict future trends and identify behavioral patterns.

Accepted Answer

A) True 
 B)False

Question 14

What type of report is created based on data that does not change?

Accepted Answer

A)   Static report
B)   Dynamic report
C)   Variable report
D)   Structured reportE) B) and C)
F) A) and D)

Question 15

Structured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages.

Accepted Answer

A) True 
 B)False

Question 16

What is knowledge?

Accepted Answer

A)   Raw facts that describe the characteristics of an event or object.
B)   Data converted into a meaningful and useful context.
C)   Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.
D)   Skills, experience, and expertise, coupled with information and intelligence, that create a person's intellectual resources.E) None of the above
F) A) and C)

Question 17

If you were thinking about a dishwasher as a system which of the following represents the inputs?

Accepted Answer

A)   The dirty dishes, water, and detergent.
B)   The clean dishes.
C)   The washing and rinsing.
D)   The light indicating that the dishwasher is done.E) C) and D)
F) A) and B)

Question 18

Which of the following represents the types of data commonly found in the sales department?

Accepted Answer

A)   Potential customer data
B)   Sales report data
C)   Commission data
D)   All of these choices are correct.E) All of the above
F) A) and D)

Question 19

How are the majority of companies today typically organized?

Accepted Answer

A)   By departments or functional areas.
B)   By departments or financial areas.
C)   By degree or financial areas.
D)   By manager or knowledge area.E) None of the above
F) A) and B)

Question 20

A system is a collection of parts that link to achieve a common purpose. Systems thinking is a way of monitoring ________.

Accepted Answer

A)   The entire system
B)   A division within the sales role
C)   The executive team
D)   The company's competitorsE) A) and B)
F) None of the above

Exam 1: Business Driven Technology

Erin Hannon runs a very successful hair salon in downtown Los Angeles. One of Erin's tasks is to input positive and negative customer reviews into her computer system. What type of information is Erin gathering?

Correct AnswerverifiedShow Answer

Big data is a collection of large complex data sets, including structured and unstructured, which cannot be analyzed using traditional database methods and tools.

Correct AnswerverifiedShow Answer

Structured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages.

Correct AnswerverifiedShow Answer

What are goods?

Correct AnswerverifiedShow Answer

A big part of business intelligence, ________ extracts information from data and uses it to predict future trends and identify behavioral patterns.

Correct AnswerverifiedShow Answer

Shawn works for Vance Steel Corporation. Shawn's duties include managing the overall processes for the company and transforming the steel resources into goods. Which department would Shawn most likely work in?

Correct AnswerverifiedShow Answer

What type of report is created based on data that does not change?

Correct AnswerverifiedShow Answer

Production is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.

Correct AnswerverifiedShow Answer

If you were thinking about a dishwasher as a system which of the following represents the inputs?

Correct AnswerverifiedShow Answer

If you were thinking about an oven as a system which of the following represents the output?

Correct AnswerverifiedShow Answer

Which of the following represents the types of data commonly found in the marketing department?

Correct AnswerverifiedShow Answer

What is knowledge?

Correct AnswerverifiedShow Answer

What is the name of a company's internal computer department?

Correct AnswerverifiedShow Answer

What resides within the minds of members, customers, and colleagues and include physical structures and recorded media?

Correct AnswerverifiedShow Answer

How are the majority of companies today typically organized?

Correct AnswerverifiedShow Answer

Goods are material items or products that customers will buy to satisfy a want or need.

Correct AnswerverifiedShow Answer

Predictive analytics use techniques that extract information from data and use it to predict future trends and identify behavioral patterns.

Correct AnswerverifiedShow Answer

Bread, cheese, and butter are included in the process of making a grilled cheese sandwich.

Correct AnswerverifiedShow Answer

A system is a collection of parts that link to achieve a common purpose. Systems thinking is a way of monitoring ________.

Correct AnswerverifiedShow Answer

Which of the following represents the types of data commonly found in the sales department?

Correct AnswerverifiedShow Answer

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