Question 1

What is the final step in the strategic human resource management process?

Accepted Answer

A)   Plan future human resources needs.
B)   Recruit and select people.
C)   Assess success of the recruitment process.
D)   Perform appraisals of people.
E)   Orient, train, and develop people.F) All of the above
G) C) and D)

Question 2

________ are generous severance packages, negotiated by executives, which they receive if the company is taken over by another company.

Accepted Answer

A)   Silver linings
B)   Fringe benefits
C)   Maquiladoras
D)   Life insurance policies
E)   Golden parachutesF) A) and B)
G) C) and E)

Question 3

Dakota, a manager for a large trucking company, is beginning to evaluate his truck drivers but is unsure of which type of evaluation to use. He has data on the number of miles driven, customer complaints, number of traffic tickets, absences, and number of weight violations. How would you advise Dakota?

Accepted Answer

A)   Convince him to use a behavioral appraisal to catalogue the customer complaints.
B)   Tell him to complete a 360-degree feedback appraisal with input from multiple stakeholders.
C)   Explain he should use subjective appraisal, as the data will not yield an effective evaluation.
D)   Persuade him that forced ranking appraisal would be best because it would create competition.
E)   Assure him that with the data he has, an objective appraisal would give feedback on how to evaluate and support the drivers.F) A) and E)
G) B) and C)

Question 4

This question has two parts; be sure to answer both.
First, list and describe the three parts of compensation.
Second, consider this situation: Fred earns a $47,000 yearly salary as the store manager of a local Burger King's franchise. The owner of the franchise pays for medical and dental insurance for Fred and his family. In addition, Fred can earn a $1,100 bonus for each month the store exceeds $275,000 in revenue. Explain how Fred's compensation breaks down into the three different parts of compensation.

Accepted Answer

Compensation has three parts: wages or s...

Question 5

A Seattle-based software firm, Sysco, was growing rapidly and hiring frequently, but it primarily focused on campus recruiting at two Washington universities, UW and Seattle University. When one 45-year-old candidate did not get an interview after a phone screening, he went to the company's website and noted all of the young people in charge. Which law allows him to file a lawsuit against Sysco alleging discrimination?

Accepted Answer

A)   Age Discrimination in Employment
B)   Civil Rights Act
C)   Sarbanes-Oxley Act
D)   Consolidated Omnibus Budget Reconciliation Act (COBR
A)  
E)   Americans with Disabilities ActF) All of the above
G) A) and C)

Question 6

Being dismissed "for cause" means that

Accepted Answer

A)   an employee has an opportunity to get the position back in the future.
B)   an employee quit the job.
C)   the company is downsizing, and the jobs are permanently eliminated.
D)   an employee is being fired for poor job performance or unacceptable behaviors.
E)   an employee is being laid off.F) B) and E)
G) C) and E)

Question 7

Which of the following is NOT a principal reason to transfer an employee?

Accepted Answer

A)   The employee's skills are needed in another part of the organization.
B)   The employee is suspected of illegal behavior.
C)   Giving the employee a new challenge can help to maintain his or her interest and motivation.
D)   The employee has personal differences with his or her current boss.
E)   The transfer offers an opportunity to broaden employee experience.F) A) and B)
G) B) and D) B

Question 8

Describe the two different types of performance appraisals-objective appraisals and subjective appraisals-explaining the benefits and drawbacks of each.

Accepted Answer

Objective appraisals, also called results appraisals, are based on facts and are often numerical. In these kinds of appraisals, you would keep track of such matters as the numbers of products the employee sold in a month, customer complaints filed against an employee, or miles driven. Advantages of objective appraisals are as follows:
(1) They measure results. (2) They are harder to challenge legally. Because they are not subject to personal bias, objective appraisals are harder for employees to challenge on legal grounds, such as for age, gender, or racial discrimination.
Subjective appraisals are based on a manager's perceptions of an employee's traits (such as attitude, initiative, or leadership) or behaviors (such as being on time for work or being courteous to customers). Subjective appraisals acknowledge that few employees can be measured by objective appraisals alone, but they are more open to legal challenges due to their subjective nature.

Question 9

________ is the purpose of the strategic human resource process.

Accepted Answer

A)   Maintaining a stable workforce for minimum expense
B)   Informing the grand strategy
C)   Formulating human resource-sensitive strategic plans
D)   Getting optimal work performance to help realize the company's mission and vision
E)   Finding the human resources needed in a timely fashionF) B) and C)
G) A) and D)

Question 10

The Equal Employment Opportunity Commission was established by the

Accepted Answer

A)   Equal Pay Act.
B)   Wagner Act.
C)   Title VII of the Civil Rights Act.
D)   Occupational Safety and Health Act.
E)   Social Security Act.F) B) and E)
G) A) and C)

Question 11

At Haptic Manufacturing, all employees are required to take safety training every six months. The top executives understand the importance of the training but also know that putting all employees through the training every six months is down time for the plant. They have devised a way to have all employees take the training that will keep the plant fully operational and compliant with the training requirement. How do you think they solved the problem?

Accepted Answer

A)   They developed on-the-job learning and development.
B)   They created microtrainings which could be done on breaks.
C)   They required off-the-job learning and development.
D)   They created cross-sector teams so no one team had to shut down.
E)   They hired a trainer to go to each employee individually.F) A) and C)
G) A) and D)

Question 12

A feedback technique in which an employee is appraised by her boss, peers, subordinates, and possibly clients is called a(n)  ________ appraisal.

Accepted Answer

A)   MBO
B)   360-degree
C)   results
D)   reciprocal
E)   BARSF) A) and E)
G) A) and D)

Question 13

Using 360-degree feedback appraisals makes it more difficult for managers to

Accepted Answer

A)   collect performance information from multiple sources.
B)   unfairly favor or punish particular employees.
C)   understand how an employee interacts with clients or customers.
D)   collect anonymous feedback about an employee.
E)   use a forced-ranking system.F) A) and B)
G) All of the above

Question 14

Which three important concepts are covered by EEO laws? Briefly explain each.

Accepted Answer

Three important concepts covered by EEO ...

Question 15

The risk of "wrongful termination" lawsuits is reduced with careful

Accepted Answer

A)   coaching.
B)   training and development.
C)   discussion at the time of dismissal.
D)   documentation.
E)   goal setting.F) C) and D)
G) B) and E)

Question 16

Shay is preparing to go into her meeting with her supervisor, Jill, to discuss her annual evaluation. She knows that there have been a few times this year where she could have performed better and she does not want to get angry in the meeting. Last night and on the ride in this morning, she rehearsed what she anticipated Jill would tell her and what her response would be. Shay was trying to

Accepted Answer

A)   engage in active listening.
B)   resist being defensive.
C)   practice being mindful.
D)   ask for feedback.
E)   identify her tendencies.F) B) and E)
G) C) and D) B

Question 17

When Jasmine interviewed for a position as a computer programmer, she was asked to take a test on a particular programming language. Jasmine took a(n)  ________ test.

Accepted Answer

A)   ability
B)   personality
C)   aptitude
D)   performance
E)   capabilityF) B) and D)
G) C) and D)

Question 18

The most effective sources of new employee sources are job postings on websites.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements about background information is true?

Accepted Answer

A)   Eighty-five percent of job applicants lie on their résumés.
B)   Applicants with weak credit scores are more likely to be unqualified and dishonest employees.
C)   Most employers look at the large e-portfolios created by job seekers in an attempt to impress recruiters.
D)   People do not attempt to cover gaps in employment history.
E)   Many résumés contain only actual information and skills.F) B) and D)
G) None of the above

Question 20

When Jorge became one of three final candidates for a managerial position with a large pharmaceutical company, the hiring manager scheduled a special meeting with him. The two talked about the stressful deadlines and heavy travel required of the position, as well as the compensation and benefits. Jorge appreciated that the hiring manager took the time to provide a(n)

Accepted Answer

A)   behavioral-description interview.
B)   performance appraisal.
C)   unstructured interview.
D)   situational interview.
E)   realistic job preview.F) B) and C)
G) A) and E)

Exam 9: Human Resource Management: Getting the Right People

What is the final step in the strategic human resource management process?

Correct Answer
verified

________ are generous severance packages, negotiated by executives, which they receive if the company is taken over by another company.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Compensation has three parts: wages or s...
View Answer

Correct Answer
verified

Being dismissed "for cause" means that

Correct Answer
verified

Which of the following is NOT a principal reason to transfer an employee?

Correct Answer
verified
B

Describe the two different types of performance appraisals-objective appraisals and subjective appraisals-explaining the benefits and drawbacks of each.

________ is the purpose of the strategic human resource process.

Correct Answer
verified

The Equal Employment Opportunity Commission was established by the

Correct Answer
verified

Correct Answer
verified

A feedback technique in which an employee is appraised by her boss, peers, subordinates, and possibly clients is called a(n) ________ appraisal.

Correct Answer
verified

Using 360-degree feedback appraisals makes it more difficult for managers to

Correct Answer
verified

Which three important concepts are covered by EEO laws? Briefly explain each.

Correct Answer
verified
Three important concepts covered by EEO ...
View Answer

The risk of "wrongful termination" lawsuits is reduced with careful

Correct Answer
verified

Correct Answer
verified
B

When Jasmine interviewed for a position as a computer programmer, she was asked to take a test on a particular programming language. Jasmine took a(n) ________ test.

Correct Answer
verified

The most effective sources of new employee sources are job postings on websites.

Correct Answer
verified

Which of the following statements about background information is true?

Correct Answer
verified

Correct Answer
verified

Exam 9: Human Resource Management: Getting the Right People

What is the final step in the strategic human resource management process?

Correct AnswerverifiedShow Answer

________ are generous severance packages, negotiated by executives, which they receive if the company is taken over by another company.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedCompensation has three parts: wages or s...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Being dismissed "for cause" means that

Correct AnswerverifiedShow Answer

Which of the following is NOT a principal reason to transfer an employee?

Correct AnswerverifiedB

Describe the two different types of performance appraisals-objective appraisals and subjective appraisals-explaining the benefits and drawbacks of each.

________ is the purpose of the strategic human resource process.

Correct AnswerverifiedShow Answer

The Equal Employment Opportunity Commission was established by the

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A feedback technique in which an employee is appraised by her boss, peers, subordinates, and possibly clients is called a(n) ________ appraisal.

Correct AnswerverifiedShow Answer

Using 360-degree feedback appraisals makes it more difficult for managers to

Correct AnswerverifiedShow Answer

Which three important concepts are covered by EEO laws? Briefly explain each.

Correct AnswerverifiedThree important concepts covered by EEO ...View AnswerShow Answer

The risk of "wrongful termination" lawsuits is reduced with careful

Correct AnswerverifiedShow Answer

Correct AnswerverifiedB

When Jasmine interviewed for a position as a computer programmer, she was asked to take a test on a particular programming language. Jasmine took a(n) ________ test.

Correct AnswerverifiedShow Answer

The most effective sources of new employee sources are job postings on websites.

Correct AnswerverifiedShow Answer

Which of the following statements about background information is true?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Compensation has three parts: wages or s...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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B

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Three important concepts covered by EEO ...
View Answer

Correct Answer
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Correct Answer
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B

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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