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Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

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Question 31

True/False

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Since electronic teams (e-teams)seldom meet face-to-face,it is not important for them to be concerned with how to combine individual contributions effectively.

A) True
B) False

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Question 32

Multiple Choice

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According to Exhibit 4.1 in the textbook (Ratio of Market Value to Book Value for Selected Companies) ,firms with high market value to book value ratios achieve this because of their ________ investment in ________ resources and technological expertise.

A) low;physical
B) low;tangible
C) high;knowledge
D) high;liquid asset

E) None of the above
F) All of the above

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Question 33

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The difference between the market value and book value of a firm is its social capital.

Social networks can assist with career success.One of the advantages of having a large social network is

Technology can be used to leverage ________ and ________ within organizations as well as with customers and suppliers beyond their boundaries.

As the competitive environment changes,strategic management must focus on different aspects of the organization.Recently,strategic management has moved from focusing on tangible resources to

Many companies use referrals by current employees as a source for new hiring and even monetarily reward them because

The importance of human capital has decreased in recent years.For this reason,many firms have placed greater attention on attracting talent but not on developing or retaining it.

The development of intellectual capital (that is,the friendships and working relationships among talented individuals)gains importance because it helps tie knowledge workers to a given firm.

The Cisco Integrated Workforce Experience (IWE) platform is a social business platform designed to facilitate ________ and ________ collaboration and decentralize decision making.

________ is the network of relationships that individuals have throughout the organization.

In social network analysis,groups can become too insular and fail to share what they have learned with people outside the group.This is a result of

The more reliance a firm has on intellectual capital,the closer its book value will be to its market value.

Protecting company intellectual property can be difficult because employees become disgruntled and patents

Knowledge workers are more loyal to their companies than traditional workers.

If financial rewards are a vital organizational control mechanism (whether in the form of salary,bonus,stock options or the like),why is paying people more seldom the most important factor in attracting and retaining human capital?

Dynamic capabilities include ________ development,alliances,and acquisitions.

Social network analysis can be used to help identify groups or clusters of individuals that comprise the network,individuals who link the clusters,and other network members.

Attracting and retaining human capital is a challenge for many firms today.Firms experiencing high turnover should

The use of sophisticated information sharing platforms has increased in recent years in many organizations.This has helped to