Question 1

The expression the dark side of competition means that

Accepted Answer

A)  illegal behaviors result in penalties.
B)  unethical behaviors are more like to take place when competition is intense.
C)  competition encourages ethical behavior.
D)  good competition is costly.E) A) and B)
F) A) and C)

Question 2

Behavioral barriers to change occur because of conflicts between departments,conflicts arising from power relationships,and refusal to share information.

Accepted Answer

A) True 
 B)False

Question 3

Explain how the five barriers to change that leaders often encounter can prevent a leader from transforming an organization.

Accepted Answer

Organizations at all levels are prone to...

Question 4

A strong ethical orientation can have ________ on employee commitment and motivation to excel.

Accepted Answer

A)  mitigating results
B)  a positive effect
C)  a negative impact
D)  an expensive outcomeE) B) and D)
F) B) and C)

Question 5

Leaders who fail to institute proper systems and controls that facilitate ethical conduct share responsibility with those who conceive,execute,and knowingly benefit from corporate misdeeds.

Accepted Answer

A) True 
 B)False

Question 6

Fisk Johnson is the fifth generation CEO of the family firm,SC Johnson.The combination of the ________,its ________,and its story-driven culture reinforce the willingness of the firm to lead the market in environmental awareness.

Accepted Answer

A)  ownership structure of the firm,strong leader
B)  listing of fragrances,financial awareness
C)  ownership structure of the firm,employee union
D)  employee participation,weak leadershipE) A) and B)
F) A) and C)

Question 7

Recognizing opportunities and threats in the external environment is vital to firm success.Complexity and rapid evolution make it critical for employees and managers to become more aware of ________ trends and events.

Accepted Answer

A)  internal
B)  outside
C)  environmental
D)  human resourceE) B) and C)
F) A) and C)

Question 8

________ are obstacles associated with a managerial tendency to look at issues from a biased or limited perspective.

Accepted Answer

A)  Systemic barriers
B)  Behavioral barriers
C)  Political barriers
D)  Barriers to exitE) A) and B)
F) A) and D)

Question 9

Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

Accepted Answer

A) True 
 B)False

Question 10

The central key to empowerment in a learning organization is

Accepted Answer

A)  trained employees.
B)  effective leadership.
C)  sufficient financial resources.
D)  rigid structure.E) None of the above
F) B) and D)

Question 11

What is emotional intelligence (EI)and how is it different from traits such as purely technical skills and cognitive abilities?

Accepted Answer

There has been a vast amount of literatu...

Question 12

The senior executive team at AES,a 14 billion USD energy company,agreed to take pay cuts because several employees of the firm lied to the EPA about water quality at an AES owned water treatment plant in Oklahoma.This is an example of

Accepted Answer

A)  employees passing the responsibility to management.
B)  leadership shirking responsibility.
C)  leadership as role models.
D)  a regulatory solution.E) B) and C)
F) A) and D)

Question 13

For a firm to become a highly ethical organization,it must have several key elements: role models;corporate credos and codes of conduct;reward and evaluation systems;and policies and procedures.Explain briefly each of these elements.

Accepted Answer

Leaders are role models in their organiz...

Question 14

A drawback of EI is that a leader can find it easy to over-identify with others and confuse ________ with ________.

Accepted Answer

A)  intelligence;empathy
B)  motivation;empathy
C)  empathy;sympathy
D)  motivation;intelligenceE) None of the above
F) A) and D)

Question 15

Which of the following social skills do many executives find challenging to acquire?

Accepted Answer

A)  having empathy for subordinates
B)  being a good listener
C)  being a good motivator
D)  having a large network in placeE) All of the above
F) B) and D)

Question 16

Leaders must draw on a range of personal skills as well as organizational mechanisms to move their organizations forward in the face of barriers to change.

Accepted Answer

A) True 
 B)False

Question 17

Codes of conduct help employees from diverse backgrounds to work more effectively across cultural backgrounds.

Accepted Answer

A) True 
 B)False

Question 18

According to the textbook,________ and ________ must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.

Accepted Answer

A)  bankers,employees
B)  employees,external stakeholders
C)  managers,top executives
D)  managers,stockholdersE) A) and D)
F) B) and D)

Question 19

Which of the following is not a guideline an organization can use to promote the challenging of the status quo?

Accepted Answer

A)  establishing a culture of dissent
B)  forcefully creating a sense of urgency
C)  fostering a culture that encourages risk taking
D)  creating a results-based reward systemE) None of the above
F) A) and D)

Question 20

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ________,________,and ________.

Accepted Answer

A)  policies;procedures;values
B)  values;organizational design;employees
C)  suppliers;customers;governmental agencies
D)  current employees;potential employees;future employeesE) A) and B)
F) A) and C)

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

A strong ethical orientation can have ________ on employee commitment and motivation to excel.

Correct AnswerverifiedShow Answer

For a firm to become a highly ethical organization,it must have several key elements: role models;corporate credos and codes of conduct;reward and evaluation systems;and policies and procedures.Explain briefly each of these elements.

Correct AnswerverifiedLeaders are role models in their organiz...View AnswerShow Answer

Codes of conduct help employees from diverse backgrounds to work more effectively across cultural backgrounds.

Correct AnswerverifiedShow Answer

What is emotional intelligence (EI)and how is it different from traits such as purely technical skills and cognitive abilities?

Correct AnswerverifiedThere has been a vast amount of literatu...View AnswerShow Answer

The senior executive team at AES,a 14 billion USD energy company,agreed to take pay cuts because several employees of the firm lied to the EPA about water quality at an AES owned water treatment plant in Oklahoma.This is an example of

Correct AnswerverifiedShow Answer

Explain how the five barriers to change that leaders often encounter can prevent a leader from transforming an organization.

Correct AnswerverifiedOrganizations at all levels are prone to...View AnswerShow Answer

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ________,________,and ________.

Correct AnswerverifiedShow Answer

Leaders who fail to institute proper systems and controls that facilitate ethical conduct share responsibility with those who conceive,execute,and knowingly benefit from corporate misdeeds.

Correct AnswerverifiedShow Answer

The expression the dark side of competition means that

Correct AnswerverifiedShow Answer

Behavioral barriers to change occur because of conflicts between departments,conflicts arising from power relationships,and refusal to share information.

Correct AnswerverifiedShow Answer

Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

Correct AnswerverifiedShow Answer

Leaders must draw on a range of personal skills as well as organizational mechanisms to move their organizations forward in the face of barriers to change.

Correct AnswerverifiedShow Answer

Which of the following is not a guideline an organization can use to promote the challenging of the status quo?

Correct AnswerverifiedShow Answer

Which of the following social skills do many executives find challenging to acquire?

Correct AnswerverifiedShow Answer

Fisk Johnson is the fifth generation CEO of the family firm,SC Johnson.The combination of the ________,its ________,and its story-driven culture reinforce the willingness of the firm to lead the market in environmental awareness.

Correct AnswerverifiedShow Answer

Recognizing opportunities and threats in the external environment is vital to firm success.Complexity and rapid evolution make it critical for employees and managers to become more aware of ________ trends and events.

Correct AnswerverifiedShow Answer

________ are obstacles associated with a managerial tendency to look at issues from a biased or limited perspective.

Correct AnswerverifiedShow Answer

The central key to empowerment in a learning organization is

Correct AnswerverifiedShow Answer

A drawback of EI is that a leader can find it easy to over-identify with others and confuse ________ with ________.

Correct AnswerverifiedShow Answer

According to the textbook,________ and ________ must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.

Correct AnswerverifiedShow Answer

Correct Answer
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Leaders are role models in their organiz...
View Answer

Correct Answer
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Correct Answer
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There has been a vast amount of literatu...
View Answer

Correct Answer
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Correct Answer
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Organizations at all levels are prone to...
View Answer

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ,,and .

Correct Answer
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Correct Answer
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Fisk Johnson is the fifth generation CEO of the family firm,SC Johnson.The combination of the ,its ,and its story-driven culture reinforce the willingness of the firm to lead the market in environmental awareness.

Correct Answer
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Correct Answer
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Correct Answer
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A drawback of EI is that a leader can find it easy to over-identify with others and confuse with .

Correct Answer
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According to the textbook, and must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.

Correct Answer
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