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The operations manager of a body and paint shop has five cars to schedule for repair. He would like to minimize the makespan to complete all work on these cars. Each car requires body work prior to painting. The estimates of the times required to do the body and paint work on each are as follows: The operations manager of a body and paint shop has five cars to schedule for repair. He would like to minimize the makespan to complete all work on these cars. Each car requires body work prior to painting. The estimates of the times required to do the body and paint work on each are as follows:   What is the makespan for the optimal schedule? A)  24 hours B)  25 hours C)  26 hours D)  28 hours E)  50 hours What is the makespan for the optimal schedule?


A) 24 hours
B) 25 hours
C) 26 hours
D) 28 hours
E) 50 hours

F) C) and D)
G) B) and C)

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As long as the bottleneck operations are used effectively, idle time in non-bottleneck operations will not affect the overall productivity of the system.

A) True
B) False

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Which of the following is present in the manufacturing scheduling hierarchy but is absent in the service scheduling hierarchy?


A) aggregate planning
B) materials planning
C) master scheduling
D) detailed, short-term scheduling
E) detailed, short-term planning

F) B) and E)
G) A) and C)

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Priority rules are widely used to sequence jobs in high-volume systems.

A) True
B) False

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Ensuring that the constraining resource is used to its maximum is an example of constraint:


A) elevation.
B) subordination.
C) identification.
D) elimination.
E) exploitation.

F) None of the above
G) B) and C)

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Job X arrived at work center Q at noon. At 2 p.m. that same day X was begun. X left work center Q at 3:15 p.m. that same day. X's flow time, in minutes, was:


A) 195.
B) 120.
C) 75.
D) 60.
E) Cannot be determined.

F) B) and D)
G) B) and C)

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In a task assignment situation, in how many different ways can five jobs be assigned to five machines if each job must be assigned to each machine and each machine must be assigned one job?


A) 1
B) 5
C) 25
D) 120
E) 3,125

F) All of the above
G) A) and B)

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Average completion (flow) time for a schedule sequence at a work center is:


A) the sum of processing time divided by the number of jobs.
B) the sum of jobs' flow times divided by the number of jobs.
C) overall flow time divided by total processing time.
D) total processing time plus total late time divided by number of jobs.
E) the sum of flow time plus total late time divided by number of jobs.

F) None of the above
G) All of the above

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When orders exceed our capacity, priority rules are used to select which orders will be accepted.

A) True
B) False

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The assignment model seeks an optimum matching of tasks and resources.

A) True
B) False

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The owner/operator of the local franchise of Handyman, Inc., has four jobs to do today, shown in the order they were received:  Job  Processing Time  (hrs)   Due  (hrs from now)   W 44 X 35 Y 22 Z 11\begin{array} { c c c } \hline \text { Job } & \begin{array} { c } \text { Processing Time } \\\text { (hrs) }\end{array} & \begin{array} { c } \text { Due } \\\text { (hrs from now) }\end{array} \\\text { W } & 4 & 4 \\\text { X } & 3 & 5 \\\text { Y } & 2 & 2 \\\text { Z } & 1 & 1\end{array} If he uses the first come, first served priority rule to schedule these jobs, what will be the average completion time?


A) 7.5 hours
B) 5 hours
C) 3 hours
D) 2.5 hours
E) 2 hours

F) C) and D)
G) A) and B)

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The SPT priority rule always results in the lowest average completion time.

A) True
B) False

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In a single work center, makespan improvement can be accomplished by selecting the optimal sequencing rule.

A) True
B) False

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There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows:  Job (Hours)   Resource  A  B  C  D 15877249593698747669\begin{array} { c c c c c } & { \text { Job (Hours) } } \\\text { Resource } & \text { A } & \text { B } & \text { C } & \text { D } \\1 & 5 & 8 & 7 & 7 \\2 & 4 & 9 & 5 & 9 \\3 & 6 & 9 & 8 & 7 \\4 & 7 & 6 & 6 & 9\end{array} What is the optimal assignment of resources to jobs?


A) 1 to A; 2 to C; 3 to B; 4 to D
B) 1 to B; 2 to D; 3 to C; 4 to A
C) 1 to C; 2 to B; 3 to A; 4 to D
D) 1 to D; 2 to B; 3 to C; 4 to A
E) 1 to A; 2 to C; 3 to D; 4 to B

F) None of the above
G) A) and E)

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The owner/operator of the local franchise of Handyman, Inc., has four jobs to do today, shown in the order they were received:  Job  Processing Time  (hrs)   Due  (hrs from now)   W 44 X 35 Y 22 Z 11\begin{array} { c c c } \text { Job } & \begin{array} { c } \text { Processing Time } \\\text { (hrs) }\end{array} & \begin{array} { c } \text { Due } \\\text { (hrs from now) }\end{array} \\\text { W } & 4 & 4 \\\text { X } & 3 & 5 \\\text { Y } & 2 & 2 \\\text { Z } & 1 & 1\end{array} If he uses the shortest processing time first priority rule to schedule these jobs, what will be the average job tardiness?


A) 0 hours
B) 1.5 hours
C) 1.75 hours
D) 2 hours
E) 2.25 hours

F) None of the above
G) A) and C)

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Which sequencing rule is designed specifically to minimize job tardiness?


A) S/O
B) EDD
C) FCFS
D) SPT
E) LPT

F) A) and E)
G) B) and D)

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Eva, the owner of Eva's Second Time Around Wedding Dresses, currently has five dresses to be altered, shown in the order in which they arrived:  Job  Processing Time  (hrs)   Due  (hrs from now)   V 35 W 11 X 49 Y 23 Z 57\begin{array} { c c c } \hline \text { Job } & \begin{array} { c } \text { Processing Time } \\\text { (hrs) }\end{array} & \begin{array} { c } \text { Due } \\\text { (hrs from now) }\end{array} \\\text { V } & 3 & 5 \\\text { W } & 1 & 1 \\\text { X } & 4 & 9 \\\text { Y } & 2 & 3 \\\text { Z } & 5 & 7\end{array} If Eva uses the shortest processing time first priority rule to schedule these jobs, what will be the average number of jobs in her shop today?


A) 2 jobs
B) 2.33 jobs
C) 2.4 jobs
D) 2.67 jobs
E) 3 jobs

F) None of the above
G) D) and E)

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The scheduling sequencing rule which always results in the lowest average completion (flow) time is the:


A) first come, first served (FCFS) rule.
B) shortest processing time first (SPT) rulE.
C) earliest due date first (EDD) rule.
D) least slack per operation first (S/O) rule.
E) run until slack happens (RUSH) rule.

F) All of the above
G) B) and C)

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Which of the following is not an example of a high-volume system?


A) aircraft manufacturing
B) magazine printing
C) petroleum refining
D) waste treatment
E) commercial donut baking

F) A) and B)
G) None of the above

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Loading is the determination of which work centers should perform which jobs.

A) True
B) False

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