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Exam 4: Recognizing a Firm's Intellectual Assets Moving beyond a Firm's Tangible Resources

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Question 21

Multiple Choice

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One of the important limitations of social capital is that it can lead to ________ whereby people do not question shared beliefs.

A) skunkworks
B) think tanks
C) isolation
D) groupthink

E) All of the above
F) A) and D)

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Question 22

Multiple Choice

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Sharing knowledge and information throughout the organization can be a means of

A) conserving products and services.
B) continuing with outdated products.
C) conserving resources.
D) overusing email.

E) B) and C)
F) A) and B)

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Question 23

Multiple Choice

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Companies that take hiring seriously must also take ________ seriously because having the right job candidates is important.

The difference between the market value and book value of a firm is its social capital.

Knowledge workers often exhibit ________ loyalties to their colleagues and their profession relative to their employing organization.

Intellectual property rights are ________ to define and protect than property rights for physical assets (e.g., plant, equipment, and land) .

Intangible assets derived mostly from human capital are on the rise, according to the advisory firm Ocean Tomo. A study of the Standard and Poors' 500 index from 1975 to 2015 demonstrateda 17 percent increase in market value of intangible assets over this time period. Companies such as Stryker get 70 percent of its value from intangibles. Intangible assets are

Dynamic capabilities include all of the followingexcept

When an organization tries to improve cycle times in a manufacturing process, it finds far more value in problem solving shaped by the diverse experiences, perspectives, and learning of atightly knit team than in a training manual alone. SAP uses these ________ flows to gain competitive advantage.

The best protection for intellectual property in the long run is likely to be the development of

If employees are committed to the core ________ and ________ of the organization, they are less likely to leave for the competition.

Technology can be used successfully to leverage human capital and knowledge within organizations as well as with customers and suppliers beyond their boundaries.

If financial rewards are a vital organizational control mechanism (whether in the form of salary, bonus, stock options or the like), why is paying people more seldom the most important factor in attracting and retaining human capital?

The dangers of email include all of the following except

Which of the following is not an example of an IP-related litigation?

The ________, ________, and ________ talent is a necessary but not sufficient condition for creating competitive advantages.

A recent study by Deloitte and the Billie Jean King Leadership Initiative shows that Millennials, in general, see the concepts of diversity and inclusion as very different. What are the implications for a company in terms of culture and innovation?

Developing social capital is risky for an organization because social capital is specific to individuals and remains with the employee, if he or she leaves the organization.

Maintaining a competitive workforce is very challenging in the current economy. The role of evaluating human capital, in recent years, has

In social network analysis, the importance of ties connecting heterogeneous people that help to ensure a wide range of diversity in information and perspective is known as