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One of the strengths inherent in the use of the BCG business portfolio analysis is that it


A) is based solely on company perception rather than actual data.
B) considers all factors that might impact an SBU's value to an organization.
C) acts as a strong motivational tool for employees in SBUs that have been labeled "dogs" or "question marks."
D) forces a firm to place each of its SBUs in the growth-share matrix,which in turn suggests which SBUs will be cash producers or cash users in the future.
E) identifies specific marketing strategies and marketing tactics on how to solve SBU shortcomings.

F) A) and D)
G) All of the above

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In marketing,an organization refers to


A) a legal entity that consists of people who share a common mission.
B) a group of people united through contractual or corporate ownership.
C) a legal entity engaged in business activities solely with the intent of making a profit.
D) a legal entity engaged in business activities solely with the intent of serving its employees without the intent of making a profit.
E) a privately owned entity that serves its customers to earn a profit so that it can survive.

F) A) and E)
G) C) and D)

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The philosophical reason for an organization's existence is referred to as its organizational


A) strategy.
B) direction.
C) foundation.
D) goal.
E) business.

F) C) and D)
G) D) and E)

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A firm's ________ are timeless,capturing its heart and soul,and serve to inspire and motivate its stakeholders.


A) core values
B) strategic goals
C) offerings
D) corporate culture
E) corporate ethos

F) B) and D)
G) A) and D)

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All of the following are components of the implementation phase of the strategic marketing process except which?


A) Defining precise tasks,responsibilities,and deadlines
B) Executing the marketing program
C) Designing the marketing organization
D) Conducting R and D
E) Obtaining resources

F) C) and E)
G) B) and C)

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All of the following form the foundation upon which a firm builds its marketing program during the strategic marketing process except which?


A) Research the organization's present and prospective customers.
B) Determine what business the organization is in.
C) Assess the organization itself.
D) Identify trends in the organization's industry.
E) Analyze the organization's competitors.

F) All of the above
G) A) and B)

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The actions taken during the implementation phase of the strategic marketing process include which of these?


A) Obtain resources
B) Select target markets
C) Position the product
D) Find points of difference
E) Correct deviations from expected outcomes

F) B) and C)
G) C) and E)

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Profit refers to


A) the point at which a company's assets equal its liabilities plus shareholder equity.
B) the difference between the list and final price of a product or service.
C) the money earned when the economic order quantity is minimized.
D) the money left over after a business firm's total expenses are subtracted from its total revenues.
E) the total amount of revenue accrued through product sales or service distribution.

F) B) and C)
G) None of the above

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________ convert an organization's mission and business into long- and short-term performance targets.


A) Plans
B) Tactics
C) Strategies
D) Goals
E) Visions

F) B) and E)
G) C) and D)

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A road map for the marketing activities of an organization for a specified future time period,such as one year or five years,is referred to as a


A) business plan.
B) marketing objective.
C) marketing plan.
D) marketing strategy.
E) marketing program.

F) A) and D)
G) B) and D)

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What is a cross-functional team and how is it used?

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When developing marketing programs for n...

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Figure 2-4 Figure 2-4    -In Figure 2-4 shown above,SBUs found in quadrant A would be called A) cash cows. B) question marks. C) dogs. D) hedgehogs. E) stars. -In Figure 2-4 shown above,SBUs found in quadrant A would be called


A) cash cows.
B) question marks.
C) dogs.
D) hedgehogs.
E) stars.

F) A) and E)
G) B) and D)

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Which of the following best describes the principal or direct competitors to Lands' End,the catalog and online clothing retailer?


A) All Internet retailers
B) Other Internet retailers that sell primarily clothing
C) All other lifestyle brands
D) Other clothing retailers,both online and store-only
E) Other retailers that began selling with catalogs

F) A) and B)
G) C) and D)

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Which of the following statements regarding stakeholders is most accurate?


A) Employees are typically not classified as a stakeholder group because they are internal to the organization.
B) There are only three types of stakeholders: customers,suppliers,and distributors.
C) All stakeholders are external to the organization.
D) Stakeholders are a varied group;all are in some way affected by how well a company performs.
E) Stakeholders are only those that have an ownership stake in an organization.

F) B) and C)
G) C) and E)

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Employees at fashion apparel company,the Sak Elliot Lucca work to embody its ________,which include trust (being honest and credible) ,action (making independent decisions) ,and ownership (treating the company as if one were a founder) .


A) sustainability doctrines
B) goals and objectives
C) core values
D) moral imperatives
E) functional strategies

F) B) and C)
G) B) and D)

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If Ben & Jerry's sold a line of new "Get the Dough Out of Politics" T-shirts targeted to college students in Latvia,it would be using a ________ strategy.


A) product development
B) market development
C) market penetration
D) diversification
E) market saturation

F) A) and E)
G) C) and D)

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In its business portfolio analysis,an organization's strategic business units (SBUs) often start as ________ and eventually become ________.


A) dogs;question marks
B) question marks;stars
C) stars;question marks
D) stars;dogs
E) question marks;dogs

F) C) and E)
G) B) and E)

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The ________ for the American Red Cross is "to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors."


A) core benefit proposition
B) business definition
C) sustainability doctrine
D) mission statement
E) customer value proposition

F) C) and E)
G) A) and E)

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