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The country expected to have the largest population in 2050 is


A) the United States.
B) India.
C) China.
D) Russia.
E) Brazil.

F) A) and E)
G) B) and D)

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The network of products embedded with connectivity-enabled electronics has come to be known as


A) marketspace.
B) the extranet.
C) the Internet of Things.
D) the cloud.
E) universal connection.

F) C) and E)
G) A) and B)

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The Electronic Signatures in Global and National Commerce Act makes digital signatures as valid as pen-and-ink signatures.This act created a demand for software and hardware that would collect,transmit,and receive digital signatures.This example indicates how ________ forces can work together in the marketing environment.


A) technological and regulatory
B) technological and competitive
C) social and competitive
D) social and economic
E) regulatory and economic

F) B) and C)
G) C) and D)

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Multicultural marketing refers to combinations of the marketing mix that reflect the unique attitudes,ancestry,communication preferences,and lifestyles of different


A) races or ethnic groups.
B) nations.
C) religions.
D) generational cohorts.
E) genders.

F) C) and D)
G) B) and C)

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Give an example of how each of the five environmental forces can impact an organization's marketing environment.

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The best-known self-regulatory group is the ________,which is a voluntary alliance of companies whose goal is to help maintain fair practices.


A) U) S.Department of Justice
B) National Chamber of Commerce
C) Better Business Bureau
D) Federal Trade Commission
E) National Federation of Independent Business

F) A) and D)
G) None of the above

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By 2030,the U.S.population is expected to exceed


A) 273 million.
B) 314 million.
C) 323 million.
D) 359 million.
E) 414 million.

F) A) and B)
G) A) and C)

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Competitive pressures among existing firms depend on


A) the current economic growth rate.
B) the total number of established competitors.
C) low fixed costs.
D) the rate of industry growth.
E) the availability of raw materials and natural resources.

F) A) and B)
G) A) and C)

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Medication sensors have been developed that can dispense medicines by circulating within the arteries of the body and sensing when the medication is needed.This is an example of how ________ forces help improve or replace existing products and companies.


A) ecological
B) regulatory
C) technological
D) competitive
E) marketing mix

F) B) and D)
G) B) and E)

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Americans born between 1977 and 1994 are referred to as


A) Generation X.
B) baby boomers.
C) Generation Y.
D) baby busters.
E) Generation Z.

F) D) and E)
G) None of the above

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The College Board reports that since 2000,college tuition and fees have increased by 160 percent while the share of family income required to pay for tuition at public four-year colleges has risen from 5 percent in 2000 to 17 percent today.This is an example of a(n) ________ condition.


A) deflationary
B) recessionary
C) repressive
D) inflationary
E) depressive

F) A) and D)
G) B) and D)

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Publishers were surprised by the dramatic success of the book Fifty Shades of Grey and believe that it would likely generate a fresh cycle of female-targeted romances packaged for the mainstream reader.This is an example of a(n) ________ force impacting the marketing environment.


A) economic
B) competitive
C) technological
D) social
E) regulatory

F) C) and E)
G) D) and E)

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The restrictions that state and federal laws place on business with regard to the conduct of its activities are referred to as


A) jurisprudence.
B) competitive constraints.
C) barriers to entry.
D) restraints of trade.
E) regulation.

F) C) and D)
G) C) and E)

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The U.S.Securities and Exchange Commission has designated just nine credit-rating agencies as nationally recognized statistical rating organizations,which include Moody's,Standard & Poor's,and Fitch Ratings.These agencies provide opinions on the creditworthiness of other entities and the financial obligations issued by them.Because so few companies can compete in it,the credit-rating industry would be considered a(n)


A) mega monopoly.
B) oligopoly.
C) pure competition.
D) monopolistic competition.
E) pure monopoly.

F) B) and D)
G) C) and D)

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Volkswagen opened a large plant in Chattanooga,Tennessee,in 2011.Within a few years,VW spurred more than 12,400 direct and indirect jobs in the area.The carmaker generates income of over $600 million there annually and boosts state and local tax revenues by over $50 million a year.A huge expansion was announced in 2016 that would nearly double its operations in Tennessee.This example best illustrates a(n) ________ change that has impacted the people and businesses of Chattanooga.


A) social
B) regulatory
C) competitive
D) economic
E) technological

F) None of the above
G) A) and D)

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The purpose of patent law is to


A) provide incentives for increased competition and lower prices by limiting the granting of patents.
B) give an author of a literary,dramatic,musical,or artistic work the exclusive right to print,perform,or otherwise copy that work.
C) give inventors of new and novel products the right to exclude others from making,using,or selling products that infringe the patented invention.
D) guarantee the quality and safety of any product produced or distributed in the United States.
E) level the playing field between inventors who work for large corporations and those who work on their own.

F) B) and D)
G) A) and D)

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Explain the trends in the racial and ethnic composition of the United States.How can marketers use this information?

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By 2030,the Hispanic population will gro...

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An increasingly important value for consumers around the world is


A) self-esteem and fitness.
B) wealth and health.
C) patriotism and friendship.
D) family and fun.
E) sustainability and preservation of the environment.

F) A) and C)
G) None of the above

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Which of the following statements about the American household is most accurate?


A) The structure of the American household has not changed significantly since 1960.
B) With a drop in the divorce rate,almost 58 percent of households today are married couples with children.
C) The number of households with working fathers and "stay-at-home" moms has recently begun to increase again and makes up almost 25 percent of all American households.
D) One of the fastest-growing types of households are those with an adult child who has moved back home with his or her parents.
E) The percentage of married couples has increased from 50 percent in 1960 to 75 percent today.

F) A) and B)
G) C) and D)

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In the past several decades,attitudes of both men and women have changed.Increased participation in ________ has eliminated one of the most visible inequalities in opportunities for women.


A) organized sports
B) graduate business (MBA) programs
C) fashion design programs
D) financial/investment banking jobs
E) medical professions

F) B) and C)
G) C) and D)

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