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Procter & Gamble (P&G) decided to skip a generation of consumers when it began to market Old Spice deodorant.The target market consists of men aged 18 to 34 years old (Generation Y) who don't remember the Old Spice brand sold to their grandfathers (pre baby boomer) many years ago.P&G is using which type of segmentation variable?


A) behavioral
B) demographic
C) lifestyle
D) geographic
E) psychographic

F) B) and E)
G) None of the above

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A basic test of the usefulness of the market segmentation process is whether it leads to tangible marketing actions that can


A) increase sales and profitability.
B) stand up to legal scrutiny.
C) be socially responsible.
D) create sustainable demand.
E) produce product differentiation.

F) A) and D)
G) A) and B)

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Criteria for forming segments involve both similarities and differences.In terms of the needs of buyers,the similarities must be ________ a segment,and the differences must be ________ segments.


A) between;among
B) throughout;absent in
C) within;among
D) absent in;throughout
E) among;across

F) A) and B)
G) C) and D)

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To be identified as a market segment,members of the group must


A) be similar in terms of their consumption behavior.
B) represent a large share of the entire market and have buying power.
C) have diverse needs and have potential for future growth.
D) have diverse needs and be willing and able to purchase the product.
E) have the potential for future growth and increased profit or ROI.

F) C) and E)
G) B) and E)

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Airline programs that encourage passengers to repeatedly use the same airline focus on usage rate and employ a(n) ________ strategy.


A) rate of recurrence
B) product utilization
C) incidence
D) frequency marketing
E) consumption index

F) A) and D)
G) B) and C)

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Hallmark places its scrapbook materials,photo albums,and related supplies into one product group because


A) it was easier to forecast future sales since there were fewer market-product combinations.
B) customers could buy in quantity and take advantage of quantity discounts.
C) their suppliers provided free displays and shelving to highlight Hallmark's products.
D) it helped buyers relate to the products and make decisions in a more meaningful way.
E) it allowed customers to compare price and quality with competitors who displayed their products in a similar manner.

F) B) and E)
G) A) and B)

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   Figure 9-2 -The table in Figure 9-2 above is known as a A) needs table. B) cross-tabulation. C) market-product grid. D) growth-share matrix. E) product differentiation table. Figure 9-2 -The table in Figure 9-2 above is known as a


A) needs table.
B) cross-tabulation.
C) market-product grid.
D) growth-share matrix.
E) product differentiation table.

F) A) and B)
G) A) and C)

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"For upscale American families who desire a carefree driving experience,Volvo is a premium-priced automobile that offers the utmost in safety and dependability" is a ________ statement for Volvo in North America.


A) perception
B) positioning
C) market-product
D) vision
E) differentiation

F) A) and B)
G) A) and C)

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While many energy drinks target teen and young adult males with extreme sports themes,5-hour Energy frequently advertises toward adults needing a quick and easy way to get through a busy workday.The strategy for 5-hour Energy would be described as ________ positioning.


A) alternate
B) head-to-head
C) lateral
D) niche
E) differentiation

F) C) and E)
G) All of the above

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One marketing action that can be taken to sell a single product or service to multiple market segments is to


A) develop and produce another version of the product.
B) manufacture products that appeal to different markets.
C) develop separate promotional campaigns.
D) purchase another firm that has additional products that would appeal to multiple markets.
E) issue stock to fund additional research and development for new products.

F) A) and B)
G) D) and E)

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A market-product grid is a framework to relate the ________ to products offered or potential marketing actions by an organization.


A) market segments of potential buyers
B) marketing objectives of potential products
C) total anticipated revenue from specific groups of buyers
D) total anticipated profit from specific groups of buyers
E) market share of the closest competitor

F) B) and C)
G) D) and E)

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Cannibalization would most likely occur if


A) Dell adds high-end speaker systems to its line.
B) General Mills launches Caramel Crunch Cheerios.
C) General Motors markets a motorcycle similar to the Can-Am Spyder Roadster three-wheel bike.
D) Pillsbury adds boxed sugar to its product mix.
E) Procter & Gamble adds a new line of baby clothing to its Pampers stable of products.

F) A) and D)
G) B) and E)

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It is not recommended that a firm select a target segment that


A) would require entry in a global marketplace.
B) requires more than one marketing action.
C) has few competitors that target this same segment.
D) is incompatible with its company's goals or objectives.
E) has a growth potential that would require increasing the current workforce.

F) B) and C)
G) B) and E)

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In the sneaker business,Heelys practiced ________ positioning when it introduced a line of Heelys sneakers that came with an imbedded,detachable wheel in the shoe's heel marketed to young teens.


A) head-to-head
B) parallel market
C) reflexive
D) repositioning
E) differentiation

F) C) and E)
G) All of the above

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Apple Market-Product Grid Apple Market-Product Grid    -According to the Apple market-product grid above,Apple would most likely get the least market synergies from A) teachers and college staff. B) individuals and small home office users. C) medium/large businesses and college faculty. D) students,teachers,and college faculty. E) creative professionals. -According to the Apple market-product grid above,Apple would most likely get the least market synergies from


A) teachers and college staff.
B) individuals and small home office users.
C) medium/large businesses and college faculty.
D) students,teachers,and college faculty.
E) creative professionals.

F) A) and B)
G) C) and D)

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Differentiation positioning requires a product to


A) emphasize unique product attributes to compete directly with competitors.
B) compete directly with competitors on similar product attributes in the same target market.
C) compete with competitors on similar product attributes but in a different market.
D) seek a less-competitive,smaller market niche in which to locate a brand.
E) develop marketing actions to move a product or brand to an ideal position.

F) A) and C)
G) C) and D)

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Carmaker Kia has used its 10-year/100,000 mile warranty program to improve consumer perceptions of the reliability of its vehicles.This would be considered a ________ strategy.


A) product repositioning
B) perceptual mapping
C) product positioning
D) product differentiation
E) psychographic

F) B) and D)
G) D) and E)

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More than half of all U.S.households are composed of only one or two persons,so Aunt Jemima offers one serving meals,such as its Ham & Egg Scramble and Oatmeal Pancakes.Aunt Jemima is using ________ as the basis to segment its market.


A) usage rates
B) usage patterns
C) demographic characteristics
D) behavior characteristics
E) psychographic characteristics

F) A) and E)
G) B) and D)

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Segmentation based on some observable actions or attitudes by prospective customers,such as what benefits they seek,as well as where,how frequently,and why they buy,is referred to as


A) demographic segmentation.
B) psychographic segmentation.
C) geographic segmentation.
D) behavioral segmentation.
E) socioeconomic segmentation.

F) A) and E)
G) B) and D)

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A rehabilitation center wants to target women in their 20s who have received some permanent disability as the result of a skiing accident.In terms of the criteria used for selecting a target segment,this market may


A) have no expected growth.
B) not be compatible with the company's current resources.
C) not be worth targeting since its market size is very small.
D) not be readily accessible to the firm's marketing programs.
E) be relatively expensive to reach.

F) B) and D)
G) A) and B)

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