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There are seven stages of the new-product development process.Stage 6 is the ________ stage.


A) business analysis
B) screening and evaluation
C) market testing
D) commercialization
E) development

F) A) and D)
G) A) and E)

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Installations are support products that include items such as


A) copy paper,mechanical pencils,and lightbulbs.
B) welding masks and computers.
C) warehouses and automated assembly lines.
D) lumber and engine parts.
E) janitorial and legal services.

F) A) and B)
G) A) and D)

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Personal selling is least important for which of the following products?


A) bicycle
B) toaster
C) toothpaste
D) deck furniture
E) watch

F) C) and E)
G) B) and C)

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The Thirsty Dog! beverage is an example of a product that failed in the marketplace.Identify and describe the reason(s)for this unique item's marketing-related product failure.

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Thirsty Dog! failed because it had no ec...

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Food products and fuel would be classified as


A) services.
B) perishable goods.
C) durable goods.
D) nondurable goods.
E) disposable goods.

F) A) and D)
G) None of the above

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Raw materials,such as grain or lumber,as well as assemblies or parts are referred to as


A) production goods.
B) components.
C) accessories.
D) support products.
E) raw assemblies.

F) B) and E)
G) B) and D)

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Products organizations buy that assist in providing other products for resale are referred to as


A) reseller goods.
B) wholesale goods.
C) business products.
D) ancillary products.
E) retail products.

F) A) and B)
G) A) and C)

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Research shows that while feature bloat can increase the capability of a new product and encourage a purchase,


A) consumers are unable to articulate their reasons for purchase,which limits positive word of mouth.
B) few brands take advantage of the opportunity to improve their offerings.
C) there is typically such a large increase in price that few buyers respond.
D) competitors typically respond so quickly that there is little impact on sales.
E) the actual usage experience after purchase results in consumer dissatisfaction,or feature fatigue.

F) A) and D)
G) C) and D)

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Consumer products are


A) products used in the production of other items.
B) products purchased by the ultimate consumer.
C) products an industrial buyer will make an effort to seek out and buy.
D) items purchased frequently and with a minimum of shopping effort.
E) products that assist directly or indirectly in providing products for resale.

F) A) and E)
G) A) and B)

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Which of the following statements regarding goods is most accurate?


A) Nondurable goods rely more on advertising than durable goods.
B) Durable goods benefit more from advertising than nondurable goods.
C) There is little,if any,difference between marketing actions for durable and nondurable goods.
D) Nondurable goods rely more on personal selling than durable goods.
E) The durable and nondurable classification applies to services as well as to products.

F) A) and B)
G) All of the above

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Which of the following products at the time of its introduction was the best example of a discontinuous innovation?


A) DVD player
B) disposable lighters
C) instant light charcoal
D) liquid laundry detergent
E) automatic dishwashers

F) A) and B)
G) A) and C)

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A nondurable good is defined as


A) an item consumed in one or a few uses.
B) an item that usually lasts over an extended number of uses.
C) an item that lasts at least one year without becoming obsolete.
D) a product purchased only for the use of ultimate consumers.
E) a product used in the production of other products.

F) A) and E)
G) None of the above

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A product is a good,service,or idea consisting of a(n) ________ that satisfy consumers' needs and is received in exchange for money or something else of value.


A) promise or commitment exchanged between a seller and a buyer
B) bundle of tangible and intangible attributes
C) assortment of value-possessing activities
D) array of physical attributes
E) collection of tangible qualities

F) A) and E)
G) A) and B)

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The ________ stage of the new-product development process includes an examination of the technical feasibility for the product,such as 3M determining that the firm's micro-replication technology (the 3,000 tiny gripping fingers) could be used to improve the gripping power of batting or work gloves.


A) development
B) Stage-Gate
C) idea generation
D) business analysis
E) screening and evaluation

F) D) and E)
G) None of the above

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Parallel development,involving the simultaneous development of both the product and the production process,is the responsibility of


A) cross-functional teams
B) the marketing department
C) research and development engineers
D) product managers
E) top management

F) B) and C)
G) All of the above

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The demand for a business product that results from the demand for a consumer product is referred to as


A) sequential demand.
B) selective demand.
C) primary demand.
D) secondary demand.
E) derived demand.

F) A) and E)
G) D) and E)

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Introducing new-products sequentially into geographic areas of the U.S.to allow production levels and marketing activities to build up gradually to minimize the risk of new-product failure is referred to as


A) limited rollouts.
B) phased rollouts.
C) market-product expansion.
D) regional rollouts.
E) phased commercialization.

F) All of the above
G) A) and D)

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Products such as tools and repair services that are used to assist in producing other products and services are referred to as


A) components.
B) complementary products.
C) support products.
D) derived products.
E) materials.

F) A) and E)
G) C) and E)

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The screening and evaluation stage of the new-product development process involves


A) internal and external appraisals of new-product ideas.
B) product selection and budgeting projections.
C) business and cost analyses.
D) patent searches and environmental scanning.
E) idea selection and prototype development.

F) A) and B)
G) A) and C)

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In addition to seeking ideas from more well-known sources,organizations also get ideas from universities,inventors,and smaller,nontraditional firms.For example,General Mills partnered with Brigham Young University to license its patent for


A) scones with coffee-flavored cream frosting.
B) an Omega-3 enriched SKU for the Philadelphia cream cheese line.
C) a carbonated yogurt called Go-Gurt Fizzix.
D) deep fried chicken skins for people who cannot eat pork.
E) a crispy baked macaroni and cheese snack that can be eaten out of a bag like Cheetos.

F) C) and D)
G) B) and C)

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