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A ________ product is a style of the times.


A) high-learning
B) low-learning
C) fashion
D) fad
E) substitute

F) A) and E)
G) B) and D)

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A statement indicating the liability of the manufacturer for product deficiencies is referred to as a


A) warranty.
B) consumer bill of rights.
C) product liability statement.
D) manufacturer's disclaimer.
E) guarantee.

F) A) and C)
G) A) and B)

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Products such as Yoplait's Go-GURT® portable low-fat yogurt in a tube demonstrate the importance of the ________ of packaging.


A) perceptual benefits
B) communication benefits
C) functional benefits
D) technology
E) renewable resources

F) B) and E)
G) B) and D)

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Which of the following statements regarding warranties is most accurate?


A) Limited-coverage warranties are required for all manufactured products but not for services.
B) Full warranties are required for all products and services regardless of the size of the firm.
C) Warranties protect consumers but have limited benefits to producers.
D) Brands with limited warranty coverage tend to receive less positive evaluations.
E) Warranties are relatively unimportant in light of product liability claims.

F) A) and E)
G) All of the above

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Figure 11-5 Figure 11-5    -As product adopters in the diffusion of innovation,members of the early majority A) have a fear of debt and use neighbors and friends as information sources. B) are skeptical and have below average social status. C) are deliberate and use many informal social contacts. D) are leaders in social settings and have a slightly above average education. E) are venturesome,higher educated,and use multiple information sources. -As product adopters in the diffusion of innovation,members of the early majority


A) have a fear of debt and use neighbors and friends as information sources.
B) are skeptical and have below average social status.
C) are deliberate and use many informal social contacts.
D) are leaders in social settings and have a slightly above average education.
E) are venturesome,higher educated,and use multiple information sources.

F) A) and B)
G) A) and E)

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Compare the three ways to manage a product through its product life cycle.

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The three ways a product or brand manage...

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Which of the following statements about product line extensions is most accurate?


A) A product line extension strategy typically leads to increased advertising costs.
B) There are no risks associated with a product line extension strategy.
C) When the Clorox Co.joins with Kroger supermarkets to advertise Clorox products in a local newspaper,it is engaged in a product line extension.
D) A product line extension is a form of multiproduct branding.
E) A product line extension is a form of multibranding.

F) None of the above
G) A) and D)

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New product brands introduced as defensive moves to counteract and confront a firm's competition are referred to as


A) co-brands.
B) private brands.
C) fighting brands.
D) brand extensions.
E) subbrands.

F) B) and C)
G) A) and E)

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A trademark refers to


A) any word,device (design,sound,shape or color) ,or combination of these used to distinguish a seller's products or services.
B) the part of a brand that can be spoken.
C) the part of a brand that is a symbol or design and cannot be vocalized.
D) the commercial,legal name under which a company does business.
E) the identification that a firm has legally registered its brand name or trade name so the firm has its exclusive use,thereby preventing others from using it.

F) B) and E)
G) A) and D)

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CDI/BDI Marketing Dashboard CDI/BDI Marketing Dashboard    -Managers often use two special measures to help identify strong and weak market segments in order to provide direction for marketing efforts.One of these is the CDI,or A) category development index. B) consumer development index. C) competitive development index. D) channel development index. E) customization development index. -Managers often use two special measures to help identify strong and weak market segments in order to provide direction for marketing efforts.One of these is the CDI,or


A) category development index.
B) consumer development index.
C) competitive development index.
D) channel development index.
E) customization development index.

F) A) and D)
G) A) and E)

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Known for its popular line of construction toys for boys,LEGO Group introduced a product line for young girls called LEGO Friends.This is an example of which market modification strategy?


A) finding new users
B) creating new use situations
C) increasing a product's use by existing customers
D) modifying the product
E) reacting to competitors' positions

F) A) and D)
G) D) and E)

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Bayer Aspirin is sold in the original strength,in a safety-coated version,in an extra-strength version,and in a version designed especially for women.Bayer is using a ________ strategy.


A) product item expansion
B) subbranding
C) product line extension
D) co-branding
E) brand extension

F) A) and E)
G) B) and D)

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Which of the following is a multiproduct branding strategy?


A) mixed branding
B) product line extensions
C) multibranding
D) brand licensing
E) private branding

F) None of the above
G) A) and E)

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Imagine that Post Foods introduces a cereal bar-Trail Mix Crunch-just like those Kellogg's and General Mills already have on the market.Post has decided to promote the bars using ads without coupons and to price the bars at about the same price as these other brands.Post Trail Mix Crunch cereal bars will also be distributed to the same stores as the products from Kellogg's and General Mills.Which of the following barriers to new-product adoption will most likely prevent the Post Trail Mix Crunch cereal bars from being a successful product?


A) value barrier
B) psychological barrier
C) risk barrier
D) usage barrier
E) social barrier

F) B) and D)
G) A) and E)

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The formula ________ is used to calculate BDI.


A) (Percent of the total U.S.population in a market segment ÷ Percent of a brand's total U.S.sales in a market segment) × 100
B) (Percent of a product category's total U.S.sales in a market segment ÷ Percent of the total U.S.population in a market segment) × 100
C) (Percent of a brand's total U.S.sales in a market segment ÷ Percent of the total U.S.population in a market segment) × 100
D) (Percent of the total U.S.population in a market segment ÷ Percent of a product category's total U.S.sales in a market segment) × 100
E) of the ratio of sales revenue of the firm to the total sales revenue of all firms in the industry,including the firm itself.

F) B) and C)
G) A) and E)

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According to the text,which of the following is the most counterfeited branded product?


A) shoes
B) watches and jewelry
C) handbags and wallets
D) clothing and accessories
E) consumer electronics

F) A) and E)
G) B) and D)

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Branding refers to


A) the licensing of a name,phrase,design,symbol,or combination of these for a period of 17 years,at which time a firm may renew its intellectual property rights to them.
B) the value added to the product from the additional features given to a product beyond its functional attributes.
C) the identification of an organization's products based upon individual SKUs.
D) an organization's use of a name,phrase,design,symbol,or combination of these to identify its products and distinguish them from those of competitors.
E) the establishment of a commercial,legal name under which a company does business.

F) A) and C)
G) B) and C)

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Figure 11-5 Figure 11-5    -In terms of the diffusion of innovation,innovators account for ________ percent of product adopters. A) 2) 5 B) 13.5 C) 16 D) 34 E) 50 -In terms of the diffusion of innovation,innovators account for ________ percent of product adopters.


A) 2) 5
B) 13.5
C) 16
D) 34
E) 50

F) B) and C)
G) C) and D)

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If Procter & Gamble (P&G) were to package a Gillette Fusion ProGlide Razor with its Gillette Fusion Hydragel,P&G would be engaged in


A) a BOGO deal.
B) product modification.
C) product bundling.
D) product repositioning.
E) product differentiation.

F) B) and D)
G) A) and D)

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Pretzels were first introduced as a salty snack.Later,the product was repositioned as a low-fat snack in order to


A) respond to a competitor's head-to-head positioning strategy.
B) reach a new market.
C) catch a rising trend.
D) change the value offered.
E) change its target audience.

F) All of the above
G) B) and C)

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