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A franchise where the franchiser provides a few general guidelines and more independence to the franchisee is known as a


A) business-format franchise.
B) manufacturing franchise.
C) product-distribution franchise.
D) general service franchise.
E) business franchise venture.

F) B) and C)
G) B) and E)

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Walmart and The Home Depot emphasize consistently low prices and eliminate most markdowns with a retail pricing strategy called


A) low-margin pricing.
B) value-based pricing.
C) everyday low pricing.
D) everyday fair pricing.
E) markdown pricing.

F) A) and C)
G) None of the above

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The ability to shop over the Internet 24 hours a day,seven days a week,provides consumers with ________ utility.


A) form
B) time
C) convenience
D) possession
E) performance

F) A) and E)
G) C) and E)

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Which of the following statements regarding direct selling is most accurate?


A) Unlike other forms of nonstore retailing,direct selling takes place in the business market.
B) Direct selling is found exclusively in the United States.
C) Direct selling succeeds because it provides customers with a social shopping experience.
D) Direct sales have been declining rapidly in the United States since the 1980s.
E) By definition,direct selling can only take place in a home.

F) A) and E)
G) B) and D)

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Which type of wholesaler offers a relatively narrow range of products but has an extensive assortment within the product lines carried?


A) general merchandise wholesaler
B) limited-service wholesaler
C) cash and carry wholesaler
D) specialty merchandise wholesaler
E) drop shipper

F) C) and D)
G) B) and E)

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As a franchisor,7-Eleven would assist a franchisee in selecting the store location,setting up the store,advertising,and


A) developing the marketing program.
B) training personnel.
C) offering performance bonuses.
D) ordering and restocking inventory.
E) paying insurance and legal fees.

F) C) and E)
G) B) and C)

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Stores that carry a considerable assortment (depth) of a related line of items are referred to as


A) limited-line stores.
B) general merchandise stores.
C) scrambled merchandise stores.
D) hypermarkets.
E) intertype outlets.

F) C) and E)
G) B) and D)

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The amount added to the cost the retailer paid for a product to reach the final selling price is referred to as a(n)


A)  markup.
B)  markdown.
C)  original markup.
D)  maintained markup.
E)  cost-plus markup.

F) A) and B)
G) None of the above

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Explain the difference between a markup,an original markup,and a maintained markup.

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In setting prices for merchandise,retail...

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Freightfinder.com is an Internet company that is called a "go-between." If a trucker needs to find a load for a particular trade lane,he or she can visit this site,list the price and available truck space,and find a company that needs a shipment moved.Since the purpose of this website is to put buyer and sellers together so that a single sale can be made,this website can be categorized as


A) a selling agent.
B) a manufacturer's representative.
C) a manufacturer's agent.
D) a broker.
E) an administrator.

F) C) and D)
G) B) and D)

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________ describes very dissimilar types of retail outlets that compete with each other as a result of scrambled merchandising.


A) The wheel of retailing
B) The retail positioning framework
C) Intertype competition
D) The retail competitive cycle
E) The multichannel retail competitive map

F) None of the above
G) C) and D)

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Originally,filters for Mr.Coffee electric-drip coffeemakers were sold through appliance and mass merchandise stores.If the company decided to sell the filters in grocery stores where customers purchased their coffee,what type of intermediaries would the company most likely hire?


A) a full-line wholesaler
B) a drop shipper
C) a food broker
D) a truck jobber
E) a manufacturer's representative

F) A) and B)
G) B) and C)

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Key target markets for Mall of America are


A) the interstate market and discount shoppers.
B) shoppers who seek mainstream experiences and bargain hunters.
C) large numbers of similar retailers to maintain a consistent retail profile.
D) budget-conscious travelers and time-poor shoppers.
E) the local market and tourists.

F) C) and D)
G) C) and E)

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A grocery manufacturer that is seeking an agent that would act on its behalf on a permanent basis and receive a commission should use a


A) food broker.
B) grocery broker.
C) selling agent.
D) dual distribution system.
E) rack jobber.

F) D) and E)
G) A) and C)

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All activities involved in selling,renting,and providing products and services to ultimate consumers for personal,family,or household use are referred to as


A) manufacturing.
B) retailing.
C) wholesaling.
D) facilitating.
E) logistics.

F) A) and B)
G) A) and C)

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Subway restaurants that offer sandwiches made exactly to each customer's preference are providing ________ utility.


A) time
B) place
C) possession
D) form
E) process

F) A) and B)
G) A) and C)

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The variety of different items a store carries is referred to as the


A) retailing mix.
B) depth of product line.
C) breadth of product line.
D) width of product line.
E) length of product line.

F) B) and D)
G) B) and E)

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What is off-price retailing? Identify and give an example of the three variations of off-price retailing.

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Off-price retailing involves selling bra...

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In the retail life cycle,________ is the stage of emergence of a retail outlet,with a sharp departure from existing competition.


A) retail innovation
B) maturity
C) introduction
D) early growth
E) accelerated development

F) A) and B)
G) A) and C)

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Unlike merchant wholesalers,agents,and brokers,manufacturers' branches and sales offices are ________ that perform wholesaling activities.


A) independent distribution managers
B) independent intermediary channels
C) wholly owned extensions of the producer
D) wholly owned extensions of the distributor
E) wholly owned extensions of the retailer

F) A) and E)
G) A) and D)

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