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A regional shopping center refers to a


A) retail cluster in a downtown area.
B) retail location that typically has one primary store and about 20 to 40 smaller outlets,and serves a population base of about 100,000.
C) cluster of stores that serves people who are within a 5- to 10-minute drive and serves a population base of under 30,000.
D) group of 50 to 150 stores that typically attracts customers who live or work within a 5- to 10-mile range,often containing two or three anchor stores.
E) retail cluster of stores in uptown areas.

F) C) and D)
G) A) and C)

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The largest inventory of wedding dresses in the Southeast can be found at Low's Bridal and Formal in Brinkley,Arkansas.From December 26 to January 16,a prospective bride shopping at Low's can find gowns once priced at $6,000 for $2,999 and $800 gowns for $399.The reduced prices of these gowns are reflected in which retail pricing strategy?


A) markdowns
B) original markups
C) future markups
D) inventory shrinkages
E) net markups

F) D) and E)
G) C) and E)

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Stores like Dillard's,Macy's,and Neiman Marcus carry a wide range of different types of products but not an extensive number of items within each type.These retailers are known as


A) limited-line stores.
B) scrambled merchandise stores.
C) hypermarkets.
D) intertype outlets.
E) general merchandise stores.

F) C) and E)
G) B) and C)

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Specialty merchandise wholesalers


A) carry a broad assortment of merchandise and perform all channel functions.
B) own the merchandise they sell but do not physically handle,stock,or deliver it.
C) offer a relatively narrow range of products but have an extensive assortment within the product lines carried.
D) work for several producers,carry noncompetitive,complementary merchandise in an exclusive territory,and use over-the-road transportation for all product deliveries.
E) deal exclusively with small low-cost consumer goods that are distributed to a select number of large retail chains.

F) A) and B)
G) None of the above

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The retail life cycle refers to


A) the distinct stages a product goes through before it becomes obsolete.
B) the process of growth and decline that retail outlets,like products,experience.
C) the cycle of a customer's buying behavior from awareness of a product to its ultimate purchase.
D) the relationship between the tangible aspects of a product and the types of services that need to accompany it.
E) the traditional management changes that take place as a retail outlet grows.

F) A) and E)
G) A) and D)

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The selling of brand name merchandise at lower than regular prices is referred to as


A) discount pricing.
B) everyday low price.
C) markdown pricing.
D) off-price retailing.
E) loss-price leader.

F) D) and E)
G) A) and B)

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The development of today's "smart store" includes each of the following except which?


A) biometric scanning
B) Internet-of-Things
C) artificial intelligence selling
D) wearable technology
E) virtual reality

F) C) and D)
G) A) and D)

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When developing retailing strategies,marketers develop a retailing mix,which includes


A) products,services,promotions,and retail communication.
B) promotions,publicity,and press releases.
C) retail pricing,store location,retail communication,and merchandise.
D) physical environment,people,process,and productivity.
E) direct mail,online stores,traditional stores,and outlet stores.

F) C) and D)
G) A) and B)

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Intertype competition refers to competition between


A) very similar types of retail outlets that results from a single-product/single-line merchandising policy.
B) retailers when the types of items they sell are virtually indistinguishable from one another.
C) national and generic brands that are sold side by side in a retail outlet.
D) retailers located in separate quadrants of the retail positioning matrix.
E) very dissimilar types of retail outlets that practice scrambled merchandising.

F) C) and D)
G) A) and B)

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Figure 16-8 Figure 16-8    -Which of the following retailers would best fit in quadrant A shown in the retail positioning matrix,Figure 16-8 above? A) Payless ShoeSource B) Macy's department store C) 7-Eleven convenience store D) Walmart E) Lamborghini automobile dealer -Which of the following retailers would best fit in quadrant A shown in the retail positioning matrix,Figure 16-8 above?


A) Payless ShoeSource
B) Macy's department store
C) 7-Eleven convenience store
D) Walmart
E) Lamborghini automobile dealer

F) B) and D)
G) A) and D)

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Franchising is attractive for the franchisee because


A) it gives the franchisee complete control over the delivery and presentation of merchandise.
B) the license fees paid to the franchisor are the only fees the franchisee pays.
C) it relieves the franchisee from any company or product liabilities.
D) it offers the franchisee the opportunity to enter into a well-known,established business where managerial advice is provided.
E) the franchisee is completely his or her own boss.

F) A) and B)
G) All of the above

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The retailing mix includes all of the following except which?


A) merchandise
B) target market
C) retail pricing
D) store location
E) retail communication

F) None of the above
G) A) and C)

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Target recently introduced its Target REDcard,where cardholders receive 5 percent back for each purchase.Target also allows customers to return merchandise within 30 days but still does not offer alteration services.Target offers what level of service to its customers?


A) full service
B) self-service
C) automated service
D) limited service
E) customized service

F) C) and D)
G) B) and C)

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Which form of retailing is Best Buy now using in airports to distribute its mobile phone and computer accessories,digital cameras,flash drives,and other consumer electronics?


A) vending machines
B) salespeople with mobile carts
C) mall-scale traditional retail stores
D) salespeople wearing Best Buy uniforms with products in backpacks
E) freestanding kiosks staffed with knowledgeable sales personnel

F) B) and C)
G) C) and D)

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The ________ distinguishes types of retail outlets,with independent retailers,corporate chains,or contractual systems being the three general forms.


A) wheel of retailing
B) service level
C) merchandise line
D) product assortment
E) form of ownership

F) A) and B)
G) A) and C)

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Wholesalers that handle a limited assortment of fast-moving or perishable items that are sold for cash directly from trucks in their original packages are referred to as


A) rack jobbers.
B) drop shippers.
C) truck jobbers.
D) cash and carry wholesalers.
E) manufacturer's representatives.

F) All of the above
G) A) and E)

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Victoria's Secret,a nationwide chain,carries great depth in women's lingerie-and almost no other products.Victoria's Secret is an example of a(n)


A)  limited-line store.
B)  single-line store.
C)  intertype outlet.
D)  general merchandise store.
E)  scrambled merchandise store.

F) A) and B)
G) A) and E)

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Explain how the wheel of retailing works.

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The wheel of retailing describes how new...

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A retail outlet that focuses on one type of product at very competitive or discount prices and often dominates the market is referred to as a


A) general merchandise store.
B) value outlet.
C) hypermarket.
D) category killer.
E) department store.

F) A) and E)
G) B) and D)

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Intermediaries that represent a single producer and are responsible for designing promotional plans,setting prices,determining distribution policies,and making recommendations on product strategy are referred to as


A) brokers.
B) line brokers.
C) distribution brokers.
D) selling agents.
E) manufacturer's agents.

F) B) and E)
G) All of the above

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