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"To persuade" is the promotional objective of which stage of the product life cycle?


A) early growth
B) growth
C) accelerated development
D) maturity
E) introduction

F) C) and E)
G) B) and C)

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The first stage in the hierarchy of effects is


A) interest.
B) awareness.
C) understanding.
D) trial.
E) evaluation.

F) B) and D)
G) A) and E)

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The owner of a nail shop that operates in a local strip mall told her daughter,"Well,after budgeting for all of our expenses for next year,we still have about $7,500 remaining for emergencies.Let's budget 20 percent of that amount for advertising." What budgeting technique is the retailer most likely using?


A) all-you-can-afford budgeting
B) percentage of sales budgeting
C) competitive parity budgeting
D) objective and task budgeting
E) linear forecast budgeting

F) C) and E)
G) B) and E)

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After watching a 30-second commercial from Jared for fine jewelry,Mariah was certain the necklace she saw would look spectacular with her new formal dress.In terms of the communication process,Mariah engaged in the task of


A) integrating.
B) sending.
C) decoding.
D) messaging.
E) encoding.

F) D) and E)
G) C) and E)

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In the feedback loop,the impact the message has on the receiver's knowledge,attitude,or behaviors during the communications process is referred to as


A) feedback.
B) a field of experience.
C) noise.
D) a response.
E) a hierarchy of effects.

F) A) and E)
G) None of the above

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Communication with consumers who are not in the target audience is referred to as


A) excess coverage.
B) wasted coverage.
C) exhaustive coverage.
D) squandered coverage.
E) dissipated coverage.

F) A) and B)
G) B) and D)

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When Tonya had her baby at a local hospital,she was given a diaper bag with samples of Enfamil baby formula.These free samples are examples of


A) free advertising.
B) personal selling.
C) sales promotions.
D) free publicity.
E) direct sales.

F) D) and E)
G) C) and D)

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Lenox China Co.would like to get its annual Christmas ornament series into Macy's department stores.Macy's has a buyer in New York City who makes decisions on its giftware.Which promotional element would be most appropriate for Lenox to use to reach the Macy's buyer?


A) advertising
B) sales promotion
C) personal selling
D) public relations
E) advertising and public relations

F) C) and D)
G) A) and D)

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Promotional programs are directed at all of the following except which?


A) the industrial distributor
B) the wholesaler
C) the competition
D) the retailer
E) the ultimate consumer

F) C) and E)
G) A) and B)

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The European Union passed a consumer privacy law,called the ________,after several years of discussion with the Federation of European Direct Marketing and the U.K.'s Direct Marketing Association.


A) Personal Identity Law
B) Intellectual Property Act
C) Data Protection Directive
D) Credit Protection Act
E) Shared Information Act

F) D) and E)
G) A) and B)

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Field of experience refers to


A) the unique set of terms,expressions,or jargon that carries a specific meaning within a specific field (i.e. ,the medical profession,legal profession,etc. ) .
B) the designation given to different elements in the communications channel based upon their specific area of expertise (i.e. ,advertising,publicity,etc. ) .
C) a similar understanding and knowledge between the manufacturer or service provider and department or firm handling its IMC campaign to eliminate incorrect decoding of the sender's message.
D) a mutually shared understanding and knowledge between the manufacturer or service provider and department or firm handling its IMC campaign to eliminate incorrect encoding of the sender's message.
E) a similar understanding and knowledge that the sender and receiver apply to the message so that it can be communicated effectively during the communication process.

F) B) and E)
G) D) and E)

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The promotion-to-sales ratio can be used by managers to make year-to-year comparisons of their programs or to compare with


A) calculated break-even points.
B) estimated return on investments.
C) promotion-to-expense ratios.
D) competitors or industry averages.
E) advertising-to-sales promotion ratios.

F) B) and E)
G) D) and E)

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Which of the following statements describes a key difference between advertising and publicity?


A) Publicity is more expensive on a cost-per-contact basis than advertising.
B) Publicity is easily controlled by the user while advertising is not.
C) Advertising is usually directly paid,and publicity is indirectly paid.
D) Advertising provides an immediate feedback loop,and publicity does not.
E) Publicity results in less credibility with consumers than advertising does.

F) C) and D)
G) A) and E)

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A channel of communication refers to


A) the selection of either paid or nonpaid forms of information dissemination.
B) a similar understanding and knowledge that a sender and receiver apply to a message.
C) an open-ended dialogue between the marketing department and the firm responsible for developing the IMC program.
D) a social network-based forum that allows customers to communicate their likes,dislikes,suggestions,and concerns to an organization 24 hours a day,365 days a year.
E) the means (salesperson,advertising media,or public relations tools) of conveying a message to a receiver during the communication process.

F) C) and D)
G) A) and C)

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When Procter & Gamble bought the Old Spice brand in 1990,it planned to transform the old,stagnating brand into a men's "personal-care powerhouse." The ads that P&G developed shed the older-man image and now appeal to 18- to 34-year-olds.In terms of the communication process,P&G had to ________ its idea to deliver the message to the new target market.


A) respond
B) discuss
C) decode
D) encode
E) feedback

F) A) and D)
G) A) and E)

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Identify each stage of the product life cycle and discuss the role of promotion in the four stages of the product life cycle.

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The first stage is introduction.The prim...

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Allocation of funds to promotion only after all other budget items are covered is referred to as


A) percentage of sales budgeting.
B) all-you-can-afford budgeting.
C) competitive parity budgeting.
D) objective and task budgeting.
E) linear forecast budgeting.

F) C) and E)
G) C) and D)

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Competitive parity budgeting refers to


A) matching a competitor's absolute level of spending or the proportion per point of market share.
B) allocating funds to a promotion as a percentage of past or anticipated sales,in terms of either dollars or units sold.
C) allocating funds to a promotion only after all other budget items are covered.
D) determining a firm's promotion objectives,outlining the tasks to accomplish these objectives,and determining the advertising cost of performing these tasks.
E) allocating funds to a promotion based on expected profits generated from it.

F) B) and E)
G) A) and C)

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The advertising campaign,"Think Outside the Bun" was designed for millennials and belongs to which brand?


A) McDonald's
B) Arby's
C) Chick-Fil-A
D) Taco Bell
E) Long John Silver's

F) A) and C)
G) All of the above

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Communication is the process of conveying a message to others and it requires six elements.These elements are a(n) ________,a message,a channel of communication,a receiver,and the processes of encoding and decoding.


A) concept
B) brand
C) slogan
D) source
E) offer

F) All of the above
G) A) and E)

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