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Value chain analysis views a firm as a series of business processes that each adds value to the product or service.

A) True
B) False

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Which of the below is the key term that defines the confirmation or validation of an event or object?


A) Buyer power.
B) Data.
C) Fact.
D) Entry barrier.

E) C) and D)
F) All of the above

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The chief privacy officer (CPO)is responsible for ensuring the ethical and legal use of information within an organization.

A) True
B) False

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Which of the following are included as potential internal weaknesses in a SWOT analysis that are harmful to an organization?


A) Core competencies, market leaders, cost advantages, excellent management.
B) Lack of strategic direction, obsolete technologies, lack of managerial talent, outdated product line.
C) Expanded product line, increase in demand, new markets, new regulations.
D) New entrants, substitute products, shrinking markets, costly regulatory, requirements.

E) All of the above
F) A) and B)

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Identifying competitive advantages can be difficult and explains why they are typically ________.


A) Temporary.
B) Satisfactory.
C) Terminated.
D) Unsuccessful.

E) None of the above
F) A) and B)

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What is productivity?


A) Material items or products that customers will buy to satisfy a want or need.
B) Tasks performed by people that customers will buy to satisfy a want or need.
C) The process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.
D) The rate at which goods and services are produced based upon total output given total inputs.

E) None of the above
F) A) and B)

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D

What is a snapshot?


A) A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.
B) A view of data at a particular moment in time.
C) Refers to devices that connect directly to other devices.
D) Opportunities to change the way people purchase books.

E) C) and D)
F) None of the above

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Which of the following is not considered a category within the primary value activities in a value chain analysis?


A) Inbound logistics.
B) Firm infrastructure.
C) Operations.
D) Service.

E) A) and D)
F) None of the above

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Which of the following demonstrates a company that has implemented a low cost, broad market strategy?


A) Neiman Marcus.
B) Payless Shoes.
C) The Sharper Image.
D) Walmart.

E) B) and C)
F) A) and B)

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Which of the following is considered a good?


A) Cars
B) Groceries
C) Clothing
D) All of the above

E) A) and B)
F) C) and D)

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Assume you are in the business of producing and selling cars. If you could produce more cars with the same input what would happen to your productivity and profits assuming the price of your cars remains the same?


A) Increase in productivity, decrease in profits
B) Increase in productivity, increase in profits
C) Decrease in productivity, decrease in profits
D) Decrease in productivity, increase in profits

E) A) and B)
F) C) and D)

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Rivalry among existing competitors refers to the ability of buyers to affect the price they must pay for an item.

A) True
B) False

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In a SWOT analysis, which of the following could you discover as potential internal strengths (helpful) ?


A) Cost advantages.
B) Damaged reputation.
C) New markets.
D) Competitor issues.

E) A) and B)
F) B) and D)

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Goods are material items or products that customer's will buy to satisfy a want or need.

A) True
B) False

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Which activities belong in the sales department?


A) Records, measures, and reports monetary transactions.
B) Tracks strategic financial issues, including money, banking, credit, investments, and assets.
C) Supports the sales by planning, pricing, and promoting goods or services is marketing.
D) Relies on information from operations to understand inventory, place orders, and forecast consumer demand.

E) A) and D)
F) None of the above

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What is a competitive advantage?


A) A product that an organization's customers place a lesser value on than similar offerings from a competitor.
B) A feature of a product or service on which customers place a lesser value than they do on similar offerings from a supplier.
C) A service that an organization's customers place a lesser value on than similar offerings from a supplier.
D) A feature of a product or service on which customers place a greater value than they do on similar offerings from competitors.

E) All of the above
F) B) and C)

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Kevin Campbell is an incoming freshman at your college. Kevin is frustrated by the cost of books, tuition, and expenses and he also needs to purchase a rather expensive laptop. In an effort to save money, Kevin begins a Facebook group finding other college students who need to purchase laptops. Soon, Kevin's Facebook group has close to 100,000 students. Kevin decides to collectively approach different computer companies to see if his group qualifies for a special discount. What business strategy is Kevin using to purchase laptops?


A) Collecting business intelligence.
B) Decreasing entry barriers.
C) Purchasing a substitute product.
D) Increasing buyer power.

E) B) and D)
F) B) and C)

Correct Answer

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Most CTOs do not possess a well-rounded knowledge of all aspects of MIS, like hardware, software, and telecommunications.

A) True
B) False

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False

Which of the following includes the roles and responsibilities of the CTO?


A) Ensuring the speed, accuracy, availability, and reliability of the MIS.
B) Ensuring the ethnical and legal use of information within a company.
C) Ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses.
D) Ensuring that MIS strategically aligns with business goals and objectives.

E) C) and D)
F) All of the above

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What is the difference between existing MIS workplace knowledge and the knowledge required to fulfill business goals and strategies?


A) Off-site training.
B) MIS skills gap.
C) Social recruiting.
D) Information security.

E) C) and D)
F) B) and C)

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B

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