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Which of the following represents the types of data commonly found in the sales department?


A) Customer data.
B) Sales Report data.
C) Commission data.
D) All of the above.

E) A) and B)
F) B) and C)

Correct Answer

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A variable is a business intelligence characteristic that stands for a value that cannot change over time.

A) True
B) False

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Who is responsible for 1) overseeing all uses of MIS and 2) ensuring that MIS strategically aligns with business goals and objectives?


A) Chief information officer (CIO) .
B) Chief data officer (CDO) .
C) Chief privacy officer (CPO) .
D) Chief knowledge officer (CKO) .

E) B) and C)
F) A) and B)

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Which of the following is not a technology company but used technology to revamp the business process of renting videos?


A) Netflix.
B) Dell.
C) Zappos.
D) Amazon.

E) B) and C)
F) B) and D)

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Attracting new customers, decreasing costs, and entering new markets are all examples of successful business strategies.

A) True
B) False

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Which group of stakeholder's primary interests include reliable contracts, ethical materials handling, and responsible production?


A) Partners/Suppliers
B) Shareholders/Investors
C) Community
D) Government

E) B) and C)
F) None of the above

Correct Answer

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Which four elements are included in systems thinking?


A) Output, Process, Feedback, and Accounting.
B) Process, Output, Operations, and Accounting.
C) Input, Process, Output, and Feedback.
D) Input, Output, Sales, and Feedback.

E) B) and C)
F) A) and D)

Correct Answer

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What type of structured data includes sensor data, point-of-sale data, and web log data?


A) Human-generated.
B) Machine-generated.
C) Machine-to-machine (M2M)
D) Systems thinking.

E) A) and D)
F) A) and C)

Correct Answer

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Which of the following is not a technology company but used technology to revamp the business process of selling shoes?


A) Netflix.
B) Dell.
C) Zappos.
D) Amazon.

E) B) and D)
F) B) and C)

Correct Answer

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Which of the following is considered a service?


A) Teaching
B) Waiting tables
C) Cutting hair
D) All of the above

E) A) and D)
F) B) and D)

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Common approaches to closing an MIS skills gap include social recruiting, off-site training, mentoring services, and competitive salaries.

A) True
B) False

Correct Answer

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Amazon.com uses a customer profiling system whenever a customer visits its website. Using this system, Amazon can offer products tailored to that particular customer's profile and buying pattern. What is Amazon using to achieve this competitive advantage?


A) Rivalry.
B) Buyer power.
C) Product differentiation.
D) Substitute product.

E) B) and C)
F) A) and D)

Correct Answer

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Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns.

A) True
B) False

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Unstructured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages.

A) True
B) False

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Machine to machine (M2M)extracts information from data and uses it to predict future trends and identify behavioral patterns.

A) True
B) False

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Which activities belong in the human resources department?


A) Records, measures, and reports monetary transactions.
B) Tracks strategic financial issues, including money, banking, credit, investments, and assets.
C) Supports the sales by planning, pricing, and promoting goods or services is marketing.
D) Maintains policies, plans, and procedures for the effective management of employees.

E) All of the above
F) A) and D)

Correct Answer

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What is a collection of large complex data sets that cannot be analyzed using traditional database methods and tools?


A) Knowledge.
B) Big data.
C) Snapshot.
D) Internet of Things.

E) B) and C)
F) All of the above

Correct Answer

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What is information?


A) Raw facts that describe the characteristics of an event or object.
B) Data converted into a meaningful and useful context.
C) Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.
D) Skills, experience, and expertise, coupled with information and intelligence that creates a person's intellectual resources.

E) B) and D)
F) C) and D)

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Where would you categorize strengths in a SWOT analysis?


A) Internal, helpful
B) Internal, harmful
C) External, helpful
D) External, harmful

E) B) and C)
F) All of the above

Correct Answer

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The business decisions made by the operations management department include manufacturing data, distribution data, and production data.

A) True
B) False

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