Question 1

Which of the following is considered data?

Accepted Answer

A)  Quantity sold
B)  Best customer by month
C)  Best-selling item by month
D)  Worst-selling item by monthE) A) and D)
F) A) and C)

Question 2

Your boss, Kerry Miller, has asked you to analyze the soft drink industry using Porter's five forces model. Which of the following represents rivalry in the soft drink industry?

Accepted Answer

A)  Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B)  Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C)  Zevia Natural Diet Soda begins selling directly over the Internet.
D)  Coke and Pepsi submit bids to the owner of a football stadium for the exclusive sale of their products during games.E) None of the above
F) All of the above

Question 3

Which of the following is a common approach to closing an MIS skills gap?

Accepted Answer

A)  Social recruiting.
B)  Off-site training.
C)  Mentoring services.
D)  All of the above.E) B) and D)
F) A) and B)

Question 4

If you were thinking about a home theater system which of the following represents the outputs?

Accepted Answer

A)  The DVD player, DVD movie, speakers, TV, and electricity.
B)  Playing the movie including the audio through the speakers and the video on the TV.
C)  A message stating that the disk is dirty and cannot be played.
D)  Spinning the disk to play, pause, rewind, or fast forward.E) A) and B)
F) A) and D)

Question 5

When reviewing Porter's value chain analysis, which of the below provides customer support after the sale of goods and services?

Accepted Answer

A)  Inbound logistics.
B)  Outbound logistics.
C)  Operations.
D)  Service.E) A) and B)
F) A) and C)

Question 6

Production is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.

Accepted Answer

A) True 
 B)False

Question 7

The business decisions made by the sales department include potential customer data, sales report data, commission data, and customer support data.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following evaluates a project's position?

Accepted Answer

A)  SWOT Analysis
B)  The Five Forces Model
C)  Value Chain Analysis
D)  Three Generic StrategiesE) A) and C)
F) None of the above

Question 9

Shelby Black runs a very successful hair salon in downtown Los Angeles. One of Shelby's tasks is to input positive and negative customer reviews into her computer system. What type of information is Shelby gathering?

Accepted Answer

A)  Feedback.
B)  Processing.
C)  Output management.
D)  Sales processing.E) All of the above
F) C) and D)

Question 10

Successful companies today operate cross-functionally, integrating the operations of all departments.

Accepted Answer

A) True 
 B)False

Question 11

A business process is a standardized set of activities that accomplish a specific task, such as processing a customer's order.

Accepted Answer

A) True 
 B)False

Question 12

What are costs that make customers reluctant to switch to another product or service?

Accepted Answer

A)  Support activities.
B)  Switching costs.
C)  Loyalty rewards.
D)  Value chain activities.E) B) and C)
F) A) and D)

Question 13

Which activities belong in the operations management department?

Accepted Answer

A)  Records, measures, and reports monetary transactions.
B)  Manages the process of converting or transforming resources into goods or services.
C)  Supports the sales by planning, pricing, and promoting goods or services is marketing.
D)  Maintains policies, plans, and procedures for the effective management of employees.E) None of the above
F) All of the above

Question 14

The accounting and finance departments primarily use monetary data.

Accepted Answer

A) True 
 B)False

Question 15

What are the characteristics of unstructured data?

Accepted Answer

A)  Does not follow a specified format.
B)  Free-form text.
C)  Emails, twitter tweets, and text messages.
D)  All of the above.E) A) and B)
F) C) and D)

Question 16

According to Porter's three generic strategies, Walmart is following a business strategy that focuses on 'broad market and low cost'.

Accepted Answer

A) True 
 B)False

Question 17

Sandy Fiero works as the Chief Knowledge Officer for Bend Lumbar Company. She has been given the responsibility to create a product or service that will bring an added value to its customers to increase the company's revenue. Sandy determines that the best value she can add is by creating a service that offers free next day shipping on any order over $50. Where in the value chain is Sandy adding value?

Accepted Answer

A)  The primary value activity outbound logistics.
B)  The primary value activity inbound logistics.
C)  The primary value activity marketing and sales.
D)  The primary value activity operations.E) B) and C)
F) A) and D)

Question 18

What uses techniques that extract information from data and use it to predict future trends and identify behavioral patterns?

Accepted Answer

A)  Business analytics.
B)  Descriptive analytics.
C)  Prescriptive analytics.
D)  Predictive analytics.E) B) and C)
F) A) and B)

Question 19

Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Accepted Answer

A) True 
 B)False

Question 20

What is Porter's Five Forces Model?

Accepted Answer

A)  Evaluates an organization's strengths, weaknesses, opportunities, and threats to identify significant influences that work for or against business strategies.
B)  Analyzes the competitive forces within the environment in which a company operates to assess the potential for profitability in an industry.
C)  Views a firm as a series of business processes, each of which adds value to the product or service.
D)  Generic business strategies that are neither organization nor industry specific and can be applied to any business, product, or service.E) B) and C)
F) C) and D)

Exam 1: Management Information Systems: Business Driven MIS

Shelby Black runs a very successful hair salon in downtown Los Angeles. One of Shelby's tasks is to input positive and negative customer reviews into her computer system. What type of information is Shelby gathering?

Correct Answer
verified

Correct Answer
verified

Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Correct Answer
verified

The business decisions made by the sales department include potential customer data, sales report data, commission data, and customer support data.

Correct Answer
verified

A business process is a standardized set of activities that accomplish a specific task, such as processing a customer's order.

Correct Answer
verified

What are the characteristics of unstructured data?

Correct Answer
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What is Porter's Five Forces Model?

Correct Answer
verified

Your boss, Kerry Miller, has asked you to analyze the soft drink industry using Porter's five forces model. Which of the following represents rivalry in the soft drink industry?

Correct Answer
verified

Which activities belong in the operations management department?

Correct Answer
verified

Production is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.

Correct Answer
verified

What are costs that make customers reluctant to switch to another product or service?

Correct Answer
verified

Which of the following is considered data?

Correct Answer
verified

According to Porter's three generic strategies, Walmart is following a business strategy that focuses on 'broad market and low cost'.

Correct Answer
verified

When reviewing Porter's value chain analysis, which of the below provides customer support after the sale of goods and services?

Correct Answer
verified

Which of the following evaluates a project's position?

Correct Answer
verified

The accounting and finance departments primarily use monetary data.

Correct Answer
verified

Successful companies today operate cross-functionally, integrating the operations of all departments.

Correct Answer
verified

Which of the following is a common approach to closing an MIS skills gap?

Correct Answer
verified

If you were thinking about a home theater system which of the following represents the outputs?

Correct Answer
verified

What uses techniques that extract information from data and use it to predict future trends and identify behavioral patterns?

Correct Answer
verified

Exam 1: Management Information Systems: Business Driven MIS

Shelby Black runs a very successful hair salon in downtown Los Angeles. One of Shelby's tasks is to input positive and negative customer reviews into her computer system. What type of information is Shelby gathering?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Correct AnswerverifiedShow Answer

The business decisions made by the sales department include potential customer data, sales report data, commission data, and customer support data.

Correct AnswerverifiedShow Answer

A business process is a standardized set of activities that accomplish a specific task, such as processing a customer's order.

Correct AnswerverifiedShow Answer

What are the characteristics of unstructured data?

Correct AnswerverifiedShow Answer

What is Porter's Five Forces Model?

Correct AnswerverifiedShow Answer

Your boss, Kerry Miller, has asked you to analyze the soft drink industry using Porter's five forces model. Which of the following represents rivalry in the soft drink industry?

Correct AnswerverifiedShow Answer

Which activities belong in the operations management department?

Correct AnswerverifiedShow Answer

Production is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.

Correct AnswerverifiedShow Answer

What are costs that make customers reluctant to switch to another product or service?

Correct AnswerverifiedShow Answer

Which of the following is considered data?

Correct AnswerverifiedShow Answer

According to Porter's three generic strategies, Walmart is following a business strategy that focuses on 'broad market and low cost'.

Correct AnswerverifiedShow Answer

When reviewing Porter's value chain analysis, which of the below provides customer support after the sale of goods and services?

Correct AnswerverifiedShow Answer

Which of the following evaluates a project's position?

Correct AnswerverifiedShow Answer

The accounting and finance departments primarily use monetary data.

Correct AnswerverifiedShow Answer

Successful companies today operate cross-functionally, integrating the operations of all departments.

Correct AnswerverifiedShow Answer

Which of the following is a common approach to closing an MIS skills gap?

Correct AnswerverifiedShow Answer

If you were thinking about a home theater system which of the following represents the outputs?

Correct AnswerverifiedShow Answer

What uses techniques that extract information from data and use it to predict future trends and identify behavioral patterns?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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