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What is a sparkline?


A) A type of graph in which a circle is divided into sectors that each represent a proportion of the whole.
B) A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent.
C) A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges.
D) A small embedded line graph that illustrates a single trend.

E) B) and C)
F) B) and D)

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What is the difference between customer-facing processes and business-facing processes?


A) Business-facing processes are front-office processes, customer-facing processes are back-office processes
B) Customer-facing processes are front-office processes, business-facing processes are back-office processes
C) Customer-facing processes are back-office processes, and industry-specific customer-facing processes are back-office processes
D) Customer-facing processes are back-office processes, and industry-specific customer-facing processes are front-office processes

E) A) and D)
F) C) and D)

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What is the point when resources reach full capacity and cannot handle any additional demands?


A) Optimization analysis
B) Bottlenecks
C) Redundancy
D) Swim lane

E) B) and D)
F) B) and C)

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Which of the following is a potential feature of a digital dashboard?


A) A hot list of KPIs refreshed every 15 minutes
B) A running line graph of planned versus actual production for the past 24 hours
C) A graph of stock market prices
D) All of the above

E) C) and D)
F) B) and C)

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Robotic process automation (RPA)is the use of software with artificial intelligence (AI)and machine learning capabilities to handle high-volume, repeatable tasks that previously required a human to perform.

A) True
B) False

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A machine-vision system uses a video camera to capture data and send it to the robot controller. Machine vision is similar in complexity to voice recognition and can be used for handwriting recognition, signature identification, and currency inspection. Two important specifications in any vision system are the sensitivity and the resolution.

A) True
B) False

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What machines can still make their own decisions based on reasoning and past sets of data?


A) Algorithm.
B) Machine learning.
C) Weak AI.
D) Strong AI.

E) C) and D)
F) A) and B)

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Which of the below represents the four main steps in the business process reengineering?


A) Set project problem, study competition, create new products, and implement solution
B) Set project scope, study competition, create new products, and implement solution
C) Set project scope, study competition, create new processes, and implement solution
D) Study competition, set project scope, create new processes, and implement solutions

E) B) and C)
F) A) and D)

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What models information and provides assistance in evaluating and choosing among different courses of action?


A) OLTP
B) OLAP
C) TPS
D) DSS

E) B) and D)
F) All of the above

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Which of the below does not represent a category of AI?


A) Genetic algorithms
B) Neural networks
C) Expert systems
D) Consolidation

E) A) and B)
F) A) and C)

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When evaluating the six-step decision making process, what occurs during the problem identification step?


A) The process will begin again if the decisions made were incorrect
B) Definition of the problem as clearly and precisely as possible
C) Details of every solution possible including ideas that seem far fetched
D) The solution that best solves the problem is selected

E) None of the above
F) C) and D)

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Key performance indicators can focus on external and internal measurements.

A) True
B) False

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An algorithm refers to a set of instructions that completes a task.

A) True
B) False

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What is represented by a circle in a business process model?


A) BPMN Event
B) BPMN Activity
C) BPMN Flow
D) BPMN Gateway

E) B) and C)
F) A) and C)

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A pie chart is a type of graph in which a circle is divided into sectors that each represent a proportion of the whole.

A) True
B) False

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What is the ability of a computer to "see" by digitizing an image, processing the data it contains, and taking some kind of action?


A) Case-based reasoning.
B) Machine Vision.
C) Machine vision sensitivity.
D) Machine vision resolution.

E) A) and D)
F) C) and D)

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Which of the following would efficiency MIS metrics measure?


A) Response time
B) System availability
C) Transaction speed
D) All of the above

E) A) and B)
F) A) and C)

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Van Lines Inc. is a large corporation operating in all 50 states. Jim Poulos is the regional manager overseeing the western division, which includes Utah, Colorado, Idaho, Montana, Wyoming, and Nevada. Jim receives data from his managers in each state which he loads into his digital dashboard for analysis of his entire western division. What digital dashboard capability is Jim primarily using?


A) Drill-down
B) Slice-and-dice
C) Intelligent system
D) Consolidation

E) B) and C)
F) A) and B)

Correct Answer

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Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

A) True
B) False

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What is machine learning?


A) Refers to a set of instructions that completes a task.
B) A type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn.
C) Machines can still make their own decisions based on reasoning and past sets of data
D) Refers to the field of artificial intelligence that works toward providing brain like powers to AI machines; in effect, it works to make machines as intelligent as the humans.

E) None of the above
F) All of the above

Correct Answer

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