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Ben Schultz decides to purchase an iPad on eBay. After the transaction completes and the money is withdrawn from Ben's PayPal account the iPad never shows up and the email address of the seller bounces. What issue has Ben encountered?


A) The physical separation of buyer and seller
B) Adhering to taxation rules
C) Identifying limited market segments
D) All of the above

E) A) and B)
F) B) and C)

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Large wikis, such as Wikipedia, can protect the quality and accuracy of their information by assigning users roles such as ________.


A) Reader
B) Subject matter expert
C) Editor
D) All of the above

E) B) and C)
F) A) and B)

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Business-to-consumer applies to any business that sells its products or services directly to consumers online.

A) True
B) False

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Ebusiness is the buying and selling of goods and services over the Internet.

A) True
B) False

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A universal resource locator (URL)is the address of a file or resource on the web such as www.apple.com.

A) True
B) False

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What are the two basic functions that social networking sites provide?


A) The ability to create and publish your own software
B) The ability to create and maintain a profile that is your online identity and create connections between other people within the network
C) The ability to capture and create URLs and RSSs
D) The ability to create URLs and edit RSS software

E) A) and B)
F) A) and C)

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World Wide Web Consortium (W3C)is a nonprofit organization that has assumed the responsibility for Internet Protocol (IP)address space allocation, protocol parameter assignment, domain name system management, and root server system management functions previously performed under U.S. government contract.

A) True
B) False

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What uses clickstream data to determine the effectiveness of the site as a channel-to-market?


A) Heat map.
B) Clickstream analytics.
C) Website traffic analytics.
D) Website ebusiness analytics.

E) A) and B)
F) All of the above

Correct Answer

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What is the large part of the Internet that is inaccessible to conventional search engines?


A) Deep web
B) Dark web
C) Snackable content
D) Semantic web

E) B) and C)
F) A) and C)

Correct Answer

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Which system supports the capturing, organization, and dissemination of knowledge throughout an organization?


A) Cybermediation system
B) Knowledge management system
C) Source code system
D) Social media system

E) A) and B)
F) A) and D)

Correct Answer

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Many social media websites use ________ or specific keywords or phrases incorporated into website content for means of classification or taxonomy.


A) Conferencing
B) Tags
C) Long tails
D) Categories

E) B) and C)
F) None of the above

Correct Answer

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Source code is software made available free for any third party to review and modify.

A) True
B) False

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What is the system that consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system?


A) Management system
B) Reputation system
C) Knowledge system
D) Open system

E) B) and D)
F) A) and B)

Correct Answer

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Which of the following is a challenge facing an ebusiness?


A) Improving information content
B) Increasing convenience
C) Decreasing costs
D) Managing consumer trust

E) B) and C)
F) A) and B)

Correct Answer

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What is microblogging?


A) A self-photograph placed on a social media website.
B) The practice of sending brief posts to a personal blog.
C) A web format used to publish frequently updated works.
D) A magazine published only in electronic form on a computer network.

E) B) and C)
F) A) and D)

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What is crowdsourcing?


A) An online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement.
B) Buyers post feedback on sellers.
C) Content created and updated by many users for many users.
D) Refers to the wisdom of the crowd.

E) None of the above
F) A) and B)

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Knowledge can be a real competitive advantage for an organization. The most common form of collective intelligence found inside the organization is knowledge management (KM), which involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions.

A) True
B) False

Correct Answer

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Explicit knowledge is the knowledge contained in people's heads. The challenge inherent in explicit knowledge is figuring out how to recognize, generate, share, and manage knowledge that resides in people's heads.

A) True
B) False

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Disruptive and new technologies typically cut into the low-end of the marketplace and eventually evolve to displace high-end competitors and their reigning technologies.

A) True
B) False

Correct Answer

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What is a two-dimensional representation of data in which values are represented by colors?


A) Heat map.
B) Clickstream analytics.
C) Website traffic analytics.
D) Website ebusiness analytics.

E) A) and B)
F) A) and C)

Correct Answer

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