Question 1

Satisfaction with the work itself is the single strongest driver of overall job satisfaction.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following demonstrates how day-to-day events can affect job satisfaction?

Accepted Answer

A)   After receiving news of his mother's illness, Baltasar became stressed about the deadlines of his job.
B)   After going to lunch, Birta continued to enjoy her work assignment.
C)   After talking about his baseball team to a coworker, Onni bought game tickets during his afternoon break.
D)   After talking to her manager, Venia realized she could finish her work by the deadline.
E)   After planning the project for months, Victor finally received the go ahead.F) A) and B)
G) A) and E)

Question 3

Which of the following scenarios deals with satisfaction with the work itself?

Accepted Answer

A)   Ximena is happy with her job because she just became a department head.
B)   Piotr enjoys his job because he constantly faces new challenges.
C)   Lotte likes her job mainly because a coworker has become a close friend.
D)   Santiago enjoys his job because his boss is so easy to get along with.
E)   Krystyna is happy with her job because it's a fast-track to the top.F) A) and B)
G) All of the above

Question 4

Job satisfaction has a ________ correlation with task performance.

Accepted Answer

A)   relatively weak
B)   strong positive
C)   moderate positive
D)   relatively strong
E)   weak negativeF) A) and D)
G) B) and D)

Question 5

When it comes to pay satisfaction, most employees base their desired pay on their job duties and

Accepted Answer

A)   the potential for promotions.
B)   their basic needs.
C)   their status.
D)   the pay received by their superiors.
E)   the pay received by comparable colleagues.F) All of the above
G) C) and D)

Question 6

Which of the following statements is True regarding coworker satisfaction?

Accepted Answer

A)   Coworker satisfaction leads to lowered productivity.
B)   Coworker satisfaction requires that all employees of the same level be promoted at the same intervals.
C)   Coworker satisfaction increases if employees take part in annual reviews of each other's work.
D)   Coworker satisfaction does not contribute much to overall job satisfaction.
E)   Coworker satisfaction is important because employees spend considerable time with coworkers.F) A) and B)
G) A) and C)

Question 7

When employees are very talented and feel a strong need for growth, their core job characteristics have no effect on their job satisfaction.

Accepted Answer

A) True 
 B)False

Question 8

How is job satisfaction affected by day-to-day events? Explain and give two examples.

Accepted Answer

Student examples will vary. A sample ans...

Question 9

According to the affective events theory,

Accepted Answer

A)   emotions need to be concealed at the workplace.
B)   emotions are independent of job satisfaction, which depends on rational analysis.
C)   emotions can trigger spontaneous behavior.
D)   employees feel like their efforts do not really matter when work evaluation is dictated by affective procedures.
E)   an employee will have high supervisor satisfaction if the supervisor is likeable.F) A) and E)
G) B) and D)

Question 10

According to the value-percept theory, for an employee to have high supervision satisfaction, which of the following is critical?

Accepted Answer

A)   supervisor's style of dress
B)   supervisor's level of education
C)   supervisor's being an extrovert
D)   supervisor's values and beliefs
E)   supervisor's salaryF) A) and C)
G) C) and E)

Question 11

Satisfaction with ________ reflects employees' feelings about their actual job tasks, including whether those tasks are challenging, interesting, respected, and make use of key skills rather than being dull, repetitive, and uncomfortable.

Accepted Answer

A)   the work itself
B)   pay
C)   promotion
D)   supervision
E)   coworkersF) C) and D)
G) A) and E)

Question 12

Carrie owns an event management firm. She believes that employees who carefully follow instructions and a well-written manual of procedures tend to have maximum productivity. She closely oversees the work of her employees and controls the timing, scheduling, and sequencing of work activities. She discourages any deviation from standard practices. How will this affect the job satisfaction of employees working in Carrie's firm? Do you agree with her views?

Accepted Answer

Job characteristics theory argues that f...

Question 13

In job characteristics theory, the degree to which employees have strong needs for personal accomplishments or developing themselves beyond their current levels is known as

Accepted Answer

A)   feedback.
B)   significance.
C)   growth need strength.
D)   autonomy.
E)   identity.F) A) and B)
G) C) and D)

Question 14

Which of the following statements about the JDI is True?

Accepted Answer

A)   JDI is written in complex style and needs a manual to understand.
B)   JDI is one of the least-administered job satisfaction surveys.
C)   JDI should require participants to identify themselves so the company can verify it is receiving honest feedback.
D)   JDI recommends surveying a small portion of a company.
E)   JDI allows for within-organization comparisons to determine which departments have the highest satisfaction levels and which have the lowest.F) A) and C)
G) A) and E)

Question 15

Job satisfaction has a ________ correlation with affective commitment.

Accepted Answer

A)   moderate weak
B)   strong positive
C)   moderate
D)   weak positive
E)   weak negativeF) A) and E)
G) B) and E)

Question 16

Alex has been working as technical service representative for Convergence Technologies, a software development firm, for two years. His duties and responsibilities include providing technical assistance to end users, preparing reports on product problems encountered, selling additional products, and soliciting customer feedback. During a performance review meeting with his manager, Alex mentions that he finds his job to be very monotonous. Discuss how his manager could use job enrichment to deal with this situation.

Accepted Answer

Student answers will vary. A sample answ...

Question 17

How is job satisfaction related to life satisfaction? Provide two examples.

Accepted Answer

Student examples will vary. A sample ans...

Question 18

________ is a positive emotional state resulting from the appraisal of one's job or job experiences.

Accepted Answer

A)   Job development
B)   Organizational endurance
C)   Organizational performance
D)   Job satisfaction
E)   Organizational growthF) A) and B)
G) None of the above

Question 19

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Accepted Answer

A) True 
 B)False

Question 20

Thato, Ellis, and Amahle have just finished their team's project and are waiting for their supervisor's feedback. Thato is not satisfied with the team he is working with and has hostile feelings toward them. He feels annoyed because they procrastinated their parts of the assignment until the last minute, and now he is feeling nervous that their sections will be filled with errors. How would you describe Thato's mood?

Accepted Answer

A)   intense negative
B)   intense positive
C)   intense deactivated
D)   unpleasant deactivated
E)   pleasant deactivatedF) A) and E)
G) D) and E)

Exam 4: Job Satisfaction

When employees are very talented and feel a strong need for growth, their core job characteristics have no effect on their job satisfaction.

Correct Answer
verified

Which of the following statements about the JDI is True?

Correct Answer
verified

Job satisfaction has a ________ correlation with task performance.

Correct Answer
verified

How is job satisfaction related to life satisfaction? Provide two examples.

Correct Answer
verified
Student examples will vary. A sample ans...
View Answer

In job characteristics theory, the degree to which employees have strong needs for personal accomplishments or developing themselves beyond their current levels is known as

Correct Answer
verified

Satisfaction with the work itself is the single strongest driver of overall job satisfaction.

Correct Answer
verified

Correct Answer
verified
Job characteristics theory argues that f...
View Answer

According to the value-percept theory, for an employee to have high supervision satisfaction, which of the following is critical?

Correct Answer
verified

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Student answers will vary. A sample answ...
View Answer

________ is a positive emotional state resulting from the appraisal of one's job or job experiences.

Correct Answer
verified

When it comes to pay satisfaction, most employees base their desired pay on their job duties and

Correct Answer
verified

Job satisfaction has a ________ correlation with affective commitment.

Correct Answer
verified

Which of the following demonstrates how day-to-day events can affect job satisfaction?

Correct Answer
verified

According to the affective events theory,

Correct Answer
verified

Satisfaction with ________ reflects employees' feelings about their actual job tasks, including whether those tasks are challenging, interesting, respected, and make use of key skills rather than being dull, repetitive, and uncomfortable.

Correct Answer
verified

How is job satisfaction affected by day-to-day events? Explain and give two examples.

Correct Answer
verified
Student examples will vary. A sample ans...
View Answer

Which of the following statements is True regarding coworker satisfaction?

Correct Answer
verified

Which of the following scenarios deals with satisfaction with the work itself?

Correct Answer
verified

Exam 4: Job Satisfaction

When employees are very talented and feel a strong need for growth, their core job characteristics have no effect on their job satisfaction.

Correct AnswerverifiedShow Answer

Which of the following statements about the JDI is True?

Correct AnswerverifiedShow Answer

Job satisfaction has a ________ correlation with task performance.

Correct AnswerverifiedShow Answer

How is job satisfaction related to life satisfaction? Provide two examples.

Correct AnswerverifiedStudent examples will vary. A sample ans...View AnswerShow Answer

In job characteristics theory, the degree to which employees have strong needs for personal accomplishments or developing themselves beyond their current levels is known as

Correct AnswerverifiedShow Answer

Satisfaction with the work itself is the single strongest driver of overall job satisfaction.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedJob characteristics theory argues that f...View AnswerShow Answer

According to the value-percept theory, for an employee to have high supervision satisfaction, which of the following is critical?

Correct AnswerverifiedShow Answer

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedStudent answers will vary. A sample answ...View AnswerShow Answer

________ is a positive emotional state resulting from the appraisal of one's job or job experiences.

Correct AnswerverifiedShow Answer

When it comes to pay satisfaction, most employees base their desired pay on their job duties and

Correct AnswerverifiedShow Answer

Job satisfaction has a ________ correlation with affective commitment.

Correct AnswerverifiedShow Answer

Which of the following demonstrates how day-to-day events can affect job satisfaction?

Correct AnswerverifiedShow Answer

According to the affective events theory,

Correct AnswerverifiedShow Answer

Satisfaction with ________ reflects employees' feelings about their actual job tasks, including whether those tasks are challenging, interesting, respected, and make use of key skills rather than being dull, repetitive, and uncomfortable.

Correct AnswerverifiedShow Answer

How is job satisfaction affected by day-to-day events? Explain and give two examples.

Correct AnswerverifiedStudent examples will vary. A sample ans...View AnswerShow Answer

Which of the following statements is True regarding coworker satisfaction?

Correct AnswerverifiedShow Answer

Which of the following scenarios deals with satisfaction with the work itself?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Student examples will vary. A sample ans...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Job characteristics theory argues that f...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Student answers will vary. A sample answ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Student examples will vary. A sample ans...
View Answer

Correct Answer
verified

Correct Answer
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