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Exam 6: Motivation

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Question 61

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Bill lays out a goal for Larry, the head of his printing department. He wants Larry to print exactly 500,000 books, which will be tracked by the counter on the book binding machine. Bill knows Larry can do this because they have printed that many books before. What does Bill need to add to make this a S.M.A.R.T. goal?

A) a list of suggested ways to improve efficiency
B) a deadline for when the books should be printed
C) the promise of a monetary bonus for making the goal
D) the contact information for the authors whose books will be printed
E) a sample book so Larry can see what the finished product looks like

F) A) and E)
G) D) and E)

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Question 62

Multiple Choice

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Goals are defined as

A) measurable proof that significant progress is being made toward fulfilling some important purpose by a set deadline.
B) how complicated the information and actions involved in a task are, as well as how much the task is expected to change over time.
C) the objective or aim of an action, typically refer to attaining a specific standard of proficiency, often within a specified time limit.
D) cognitive groupings or clusters of outcomes that are viewed as having critical psychological or physiological consequences.
E) a set of energetic forces that originates both within and outside an employee, initiates work-related effort, and determines its direction, intensity, and persistence.

F) D) and E)
G) B) and D)

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Question 63

Multiple Choice

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________ is the anticipated value of the outcomes associated with performance.

Which of the following is True about goal setting?

Motivation that is controlled by some contingency that depends on task performance is ________ motivation.

For about five years, Lucy and Betty have been working for Bright Fires at the same level of management and doing similar kinds of work. Lucy has been focusing on setting specific and difficult goals for herself and believes that exerting a high level of effort will result in the successful performance in her job. On the other hand, Betty compares herself to different managers, such as Meg, who works for the competitor in a similar work position. Betty feels disheartened when she finds out that she is significantly underrewarded at Bright Fires. From Betty's view in this situation, Meg is a(n) :

________ is the set of energetic forces that originates both within and outside an employee; initiates work-related effort; and determines its direction, intensity, and persistence.

In which of the following scenarios is the compensation plan element of gainsharing used?

At Drone Craft Industries, several people are feeling that things are not fair. Reva works harder than Brit, but Brit gets first choice on vacation dates and earns more bonus pay. Benny slacks off, but the boss likes him, so he gets better assignments than Lanie, the team member who works next to him and works harder than Benny ever has. Identify and explain the possible outcomes of equity theory comparisons and ways to restore the balance for each outcome. Then, identify the situations Reva and Benny are in, and suggest how they might feel and what they might do about it.

Which of the following is a unit-focused compensation plan element?

Jamie owns a small sporting goods store. He has decided to aggressively pursue a policy to make sure employees feel a sense of equity in his store. What result is Jamie most likely going to see as a result of his push for equity?

The "T" in the S.M.A.R.T. goals acronym stands for

For about five years, Lucy and Betty have been working for Bright Fires at the same level of management and doing similar kinds of work. Lucy has been focusing on setting specific and difficult goals for herself and believes that exerting a high level of effort will result in the successful performance in her job. On the other hand, Betty compares herself to different managers, such as Meg, who works for the competitor in a similar work position. Betty feels disheartened when she finds out that she is significantly underrewarded at Bright Fires. From Betty's view in this situation, Lucy is a(n)

Employees at Carpet Lot were given a survey about the workplace. One of the questions asked them about their wages. Which of the following respondents gave a response that shows a belief in a high level of instrumentality at Carpet Lot?