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Exam 7: Trust, Justice, and Ethics

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Question 1

Multiple Choice

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Manuela and Noor were incensed when their company decided to get rid of its onsite childcare center and expand its gym and sports facilities instead. They find it outrageous that the company did not factor its employees' wants and needs into its decision, especially given the fact that 47 percent of its employees have children still living at home. Manuela and Noor feel that ________ justice was not served.

A) distributive
B) procedural
C) interpersonal
D) informational
E) adaptive

F) C) and E)
G) C) and D)

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Question 2

Multiple Choice

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Which of the following is a feature of social exchange relationships between organizations and employees?

A) a narrow definition of work demands
B) an explicit repayment schedule
C) advance knowledge of occupational obligations
D) impersonal and contractual exchanges
E) mutual investment

F) A) and B)
G) C) and D)

Correct Answer

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E

Question 3

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Procedural justice tends to be a stronger driver of reactions to authorities than distributive justice.

When authorities are perceived as benevolent, it means that they

The first step in the four-component model of ethical decision making is

Interpersonal justice is fostered when authorities adhere to two particular rules: the justification rule and the truth rule.

Darien has just started a new job. His coworkers tell him that their manager is very unselfish and always keeps her promises. In addition, she is the leading expert in the company on product development. As a result of this information, Darien is likely to develop cognition-based trust in his manager.

The ________ norm is typically judged to be the fairest choice in situations in which the goal is to maximize the productivity of individual employees.

Economic exchanges are impersonal and resemble contractual agreements, such that employees agree to fulfill the duties in their job description in exchange for financial compensation.

Mariel is in the market to buy a used car. Her friend Mika tells her that she should avoid City Motors. Mika's boyfriend bought his car there, and it breaks down constantly. Mariel talks to several other friends who agree with Mika. Their judgment reflects the fact that City Motors has

Describe interpersonal justice and its significance. Explain the two rules that foster interpersonal justice.

In the context of trust and job performance, the ability to focus reflects the degree to which employees can devote their attention to work, as opposed to engaging in workplace politics or saving themselves from problems like abusive supervision.

Justice reflects the perceived fairness of an authority's

Kohlberg's theory of cognitive moral development proposes that as people age and mature, they move through the preconventional, postconventional, and principled stages of moral development.

Benevolence is defined as the perception that the authority

Trust in authorities like the management in a firm depends on which two factors?

Employees gauge procedural justice by asking whether decision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms.

Discuss how relationships based on the economic exchange play an important role in employee-authority relationships.

Moral development at the conventional stage is characterized by

According to the principle of ________, an act is considered to be morally right if it allows the decision maker to lead a "good life" by adhering to virtues like wisdom, honesty, courage, friendship, mercy, loyalty, modesty, and patience.