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Companies that engage in civility training are most likely concerned about ________ justice.


A) interpersonal
B) procedural
C) ethical
D) legal
E) perceived

F) B) and D)
G) A) and E)

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Laraine, who studied marketing and public relations in college, reviewed numerous articles, studied the new phone thoroughly, and came up with a campaign that received good reviews from her team leaders. Her success in creating a good campaign for the new phone completely on her own reflects her


A) social consensus.
B) ability.
C) proximity.
D) trust propensity.
E) morality.

F) A) and B)
G) A) and C)

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Not only is Jayesh perceived by his employees as a kind and fair boss, but he is very committed to local initiatives. For example, he donates a percentage of company profits to a prison rehabilitation program, and the company participates in numerous charity events. Jayesh's behavior suggests his ________ is very important to him.


A) moral awareness
B) ethical identity
C) sense of justice
D) moral identity
E) moral intent

F) A) and E)
G) C) and E)

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At the postconventional stage of moral development, right versus wrong is established on the basis of


A) consequences of various actions for the individual.
B) expectations of one's family and one's society.
C) stereotypes about what is considered right.
D) laws, rules, and orders that govern society.
E) a set of defined, established moral principles.

F) D) and E)
G) C) and D)

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Informational justice reflects the perceived fairness of the ________ provided to employees from the authorities.


A) remuneration
B) communication
C) management
D) guidance
E) supervision

F) A) and D)
G) All of the above

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Synergy Laboratories has a very liberal atmosphere in which all employees are welcome to participate in the decision-making process. The company values the feedback and suggestions given by the employees, who in turn are pleased that they are able to express their opinions freely. Which of the following dimensions of justice is the company promoting by giving its employees voice?


A) informational justice
B) procedural justice
C) distributive justice
D) interpersonal justice
E) retributive justice

F) A) and D)
G) A) and C)

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Justice reflects the actual fairness of an authority's decision making.

A) True
B) False

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"Playing politics" or "covering one's backside" has a negative effect on employees' job performance, because it hampers their


A) continuance commitment.
B) normative commitment.
C) affective commitment.
D) ability to focus.
E) social exchange.

F) A) and E)
G) A) and D)

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Descriptive ethics evolved with scholars in philosophy debating how people ought to act using various codes and principles.

A) True
B) False

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Differentiate between the ethical and legal components of corporate social responsibility.

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First, the legal component of corporate ...

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Which of the following is an interpersonal justice rule?


A) truthfulness
B) consistency
C) equity
D) accuracy
E) propriety

F) A) and B)
G) A) and C)

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How do employees evaluate the fairness of an authority's decision making?

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Employees evaluate the fairness of an au...

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What is moral intensity? Briefly explain the factors that drive moral intensity.

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Moral intensity captures the degree to w...

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Which of the following dimensions of trustworthiness is defined as the belief that the authority wants to do good for the trustor, apart from any selfish or profit-centered motives?


A) good will
B) competence
C) benevolence
D) trust propensity
E) actualization

F) A) and C)
G) A) and D)

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Procedural justice is defined as a dimension of justice that reflects the perceived ________ of decision-making processes.


A) fairness
B) timeliness
C) organization
D) ethics
E) equity

F) C) and D)
G) None of the above

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What are the rules under procedural justice? Explain how they serve to create equal employment opportunity.

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The first rule of procedural justice is ...

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Which of the following is True with regard to trust propensity?


A) The importance of trust propensity is seen in interactions with family and friends.
B) Trust propensity is most likely to be seen in people who display cognition-based trust.
C) Trust propensity is a product of both nature and nurture.
D) Trust propensity refers to the use of track records and rational assessments in making decisions.
E) Low trust propensity is ideal as it prevents us from trusting others who are not trustworthy.

F) D) and E)
G) B) and E)

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The managers at Telstar, a public relations firm, have noticed that the employees are not team players and are primarily focused on achieving individual goals. Management wants to change this attitude and works to create a reward system in which all group members would receive exactly the same outcome, regardless of their individual productivity levels, to promote their ability to work effectively in groups. Which of the following allocation norms would you recommend for this purpose?


A) standard norm
B) consensus norm
C) equity norm
D) equality norm
E) propensity norm

F) None of the above
G) C) and D)

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As trust increases between employees and their authorities, ________ relationships develop that are based on vaguely defined obligations that are open-ended and long term in their repayment schedule.


A) cognition-based trust
B) social exchange
C) disposition-based trust
D) economic exchange
E) contractual

F) None of the above
G) B) and C)

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Low levels of informational justice can make an organization vulnerable to wrongful termination claims.

A) True
B) False

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