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Francisco has been given a detailed explanation of the behavior he is expected to display in various contexts as an associate at Desmond's Dock, a seafood distributor. Francisco has been given a(n)


A) role.
B) goal.
C) value.
D) belief.
E) ability.

F) A) and C)
G) All of the above

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Which of the following is a desirable characteristic of a mission statement?


A) patience
B) relevance
C) ambiguity
D) universality
E) exaggeration

F) C) and E)
G) C) and D)

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High-performing employees often feel the low-performing employees are rewarded more than they deserve in teams with high outcome interdependence. What could be a possible solution for designing a reward system that will keep all employees happy?

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Jimmy and Beth have both been assigned to a team to choose how to dispose of waste. Jimmy has long believed the company should create its own waste disposal department, and Beth has long believed they should hire an outside vendor to handle it. They both cut each other off in meetings, refuse to listen to each other, and have made some people on the team choose sides and feel resentment toward other members. Jimmy and Beth are on a team in the ________ stage of team development.


A) forming
B) norming
C) storming
D) adjourning
E) performing

F) B) and E)
G) A) and B)

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A high degree of ________ interdependence exists when team members share in the rewards that the team earns.


A) task
B) goal
C) sequential
D) outcome
E) reciprocal

F) C) and D)
G) B) and D)

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Team viability refers to the likelihood that the team can work together effectively into the future.

A) True
B) False

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Individualistic role behaviors


A) directly facilitate the accomplishment of team tasks.
B) focus on activities that benefit the team as a whole rather than the separate team members.
C) include the roles of harmonizer and the encourager.
D) foster negative feelings among team members and hinder a team's ability to perform effectively.
E) are particularly important in team contexts in which decisions are "high stakes" in nature.

F) A) and E)
G) B) and C)

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Which of the following observations about member conscientiousness is True?


A) A team member with low conscientiousness tends to be dependable and works hard to achieve team goals.
B) Correcting a team member who has high conscientiousness will result in interpersonal conflicts.
C) A team member with low conscientiousness will have a positive effect on other team members.
D) A team member who has low conscientiousness helps other team members to accomplish work responsibilities.
E) A team with high conscientiousness will be more productive than a team with even one member with low conscientiousness.

F) B) and C)
G) B) and E)

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In the storming stage of team development, feelings of solidarity develop as members work toward team goals.

A) True
B) False

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Which of the following examples most accurately describes a situation where task interdependence improves team performance?


A) Jess's team completes very simple tasks.
B) Marty's team members work alone unless the boss checks in on them.
C) Cameron's team is required to share reports about how they did simple tasks.
D) Agnes's team works closely together to develop complex computer control modules.
E) Norb's team is comprised of two distinct groups of friends with similar interests.

F) C) and D)
G) B) and E)

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To assure a high level of goal interdependence, a team should have


A) a formalized mission statement.
B) an organizational chart.
C) clear expectations.
D) explicitly assigned roles.
E) high outcome interdependence.

F) A) and D)
G) C) and E)

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In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team. These types of tasks are ________ tasks.


A) additive
B) conjunctive
C) subjunctive
D) disjunctive
E) indicative

F) A) and C)
G) A) and E)

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A team was formed to coordinate the impending ISO accreditation process for a company over a period of six months. The team members are drawn from various departments. Which of the following types of teams does this most exemplify?


A) parallel teams
B) management teams
C) work teams
D) action teams
E) project teams

F) B) and E)
G) A) and E)

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Alyssa works for an engineering firm that has been hired to design and supervise the construction of a highway bridge over a major river. The bridge will be a unique design, incorporating complex designs that will likely never be duplicated. How should Alyssa deal with designing and overseeing the building of the bridge?


A) She should build a team of reliable workers who work well together and like being around each other.
B) She should create a permanent team of management executives to monitor this and all projects her firm accepts.
C) She should reward employees who have been with the company the longest with the opportunity to join the team.
D) She should assemble a permanent, full-time group of production workers to produce the parts needed for the bridge.
E) She should gather a group of people with a wide range of specialized talents to work on the bridge until it is completed.

F) A) and C)
G) B) and D)

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According to the value in diversity problem-solving approach


A) diversity in teams is beneficial because it provides for a larger pool of knowledge from which a team can draw as it carries out its work.
B) diversity in teams is not beneficial if the problems to be solved are unfamiliar to the team members.
C) surface-level diversity is less likely to lead to team cohesion than deep-level diversity is.
D) deep-level diversity in teams is less likely to lead to productive outcomes than surface-level diversity is.
E) diversity in teams is beneficial because it allows the individual team members to accept differences between people and work together.

F) B) and E)
G) A) and E)

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Marilyn was just hired to work at a college administration office. She is not exactly sure what she is supposed to be doing or who to ask when she has a question. She also would like to know how many breaks she can take, and if she can leave for lunch. Marilyn is in the ________ stage of team development.


A) forming
B) norming
C) storming
D) adjourning
E) performing

F) None of the above
G) C) and E)

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Having a greater number of members is beneficial for management and project teams but not for teams engaged in production tasks.

A) True
B) False

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Member 1 \rightarrow Member 2 \rightarrow Member 3 \rightarrow Member 4 \rightarrow Output Which type of interdependence is represented by this diagram?


A) pooled
B) reciprocal
C) response
D) comprehensive
E) sequential

F) C) and E)
G) B) and C)

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Which of the following is True with regard to outcome interdependence?


A) In an organization with compensation that has high outcome interdependence, a higher percentage of employees' pay will depend on how well their team does.
B) In an organization with compensation that has low outcome interdependence, members receive rewards that are dependent on their team's performance.
C) Team reward structures with hybrid outcome interdependence reward members based solely on their own performance, irrespective of team performance.
D) In an organization with compensation that has low outcome interdependence, a higher percentage of employees' pay will depend on how well their team does.
E) Team reward structures with high outcome interdependence reward members based solely on their own performance, irrespective of team performance.

F) A) and B)
G) None of the above

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When team members have a shared vision and align with that vision, the team is said to have a high degree of ________ interdependence.


A) task
B) outcome
C) sequential
D) goal
E) reciprocal

F) A) and C)
G) A) and B)

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