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Exam 11: Teams: Characteristics and Diversity

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Question 61

Multiple Choice

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Yuri likes the results he gets from organizing the employees at his law firm into teams. Unfortunately, Jacob, undeniably the most talented partner in the firm, feels he is not being recognized and is insufficiently compensated for his contribution to the firm, and Yuri realizes that he is probably right. How can Yuri structure his salaries to encourage teamwork, while retaining top performers like Jacob?

A) begin paying each employee the same hourly wage
B) base wages on the performance of each individual team
C) base wages on the performance of all the teams in the firm
D) pay each individual based on his or her individual performance
E) combine individual and team performance when determining wages

F) None of the above
G) A) and D)

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Question 62

Multiple Choice

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Alfred, Mario, and Lydia have worked together on the same team for three years. The company has just hired a new personnel director at their facility. The new director recommends a total restructuring of all jobs, including teams. Alfred is experiencing anxiety, Lydia is angry, and Mario is relieved as they all realize they must soon disengage and ultimately separate from the team. Alfred, Mario, and Lydia are in the ________ stage of team development.

A) forming
B) norming
C) storming
D) adjourning
E) performing

F) C) and D)
G) A) and E)

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Question 63

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Task interdependence is one of the most important characteristics that distinguish True teams from mere groups of individuals.

Milo has assembled a diverse team of leaders to carry out major initiatives within his company. Milo has quickly noticed that the wide variety of viewpoints shared by team members has made it hard for the team to reach any goals. How can Milo address this problem?

In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team.

Management teams are formed to take on "one-time" tasks that are generally complex.

One metric for measuring team performance is

An example of a management team would be a

Every day at Coat Tech, Bill sands down cars and then Brian removes the dust. Next, Loni sprays primer on them, and Katie sprays paint and a topcoat on them. Finally, Lyle dries the cars and polishes them. Each person is the best team member at performing the job he or she does. Coat Tech's workers have ________ interdependence.

An action team could take the form of a

At Bark Shape industries, each employee has a workspace in which to debark logs used to make rustic homes and patio furniture. The policy is that everyone on a team must remain at his or her workstation until everyone has secured the logs they were working on. At the end of the shift, everyone on team C is ready to go home, but they are waiting on Felipe, who still has not secured his logs. Exceeding the time allocated in a shift hurts the production rating of a team. Team C is witnessing a(n) ________ task.

How does diversity improve the ability of groups to solve problems and be successful?

Analyze this statement, and identify the differences between teams and groups: "Teams definitely are forms of work groups, but not all work groups are teams."

Work at Sanitech is accomplished continuously because once members of a team in one country have finished their workday, they electronically hand off the work to team members in another country who have just arrived at their workplace. Sanitech is utilizing a(n) ________ workflow.

Which of the following is a team-building role?

Sam and Ernie have been friends since high school. They both like designing landscapes and work well together. They also enjoy working with Larry, a man who is a bit older than them and the third member of their landscaping design team. Often, any one of them can be heard saying he could do landscape design with his friends forever. This team has

________ is the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team.