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Exam 14: Leadership: Styles and Behaviors

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Question 31

Multiple Choice

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Leader ________ refers to the notion that what people do is more important than their personality traits.

A) efficiency
B) effectiveness
C) emergence
D) substitution
E) efficacy

F) D) and E)
G) A) and B)

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Question 32

Multiple Choice

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Ariel, Fouad, Nicola, and Daryush are four managers at Lost Soles Shoes. Each uses a different decision-making style and believes that their style is the best. Ariel always presents the problem to her employees and gathers their opinions and suggestions, but makes the decision herself. Fouad gives his employees the responsibility for making the decision within a set of specified boundary conditions. Nicola makes the decision without asking her employees for their opinions or suggestions. Daryush presents the problem to his employees and seeks consensus, emphasizing that her opinion is only as important as every other employee's in her department. Daryush is displaying the ________ decision-making style.

A) consultative
B) autocratic
C) delegative
D) facilitative
E) directive

F) B) and C)
G) C) and E)

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Question 33

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Alisha is the manager of Fresh Marketplace, an organic café, juice bar, and supermarket. The company has recently been faced with competition from Oriole Organic Supermarket. Alisha meets with her team to get their thoughts on how Fresh Marketplace can become more competitive. They have a limited budget, so she needs to figure out where to best spend the money they have. After the meeting, she weighs their ideas before making a decision. Alisha's leadership style is

Quentin is the owner of Sail Away Travel, a travel agency specializing in luxury cruise packages. Following a fire at their old location, the company moved into a brand-new location, and Quentin is in the process of refurbishing the new space. He needs to buy furniture and equipment as well as office décor, kitchen supplies, new computers for his employees, and many small office supplies. The old space consisted of several small rooms, while the new one is basically one large room. Quentin's employees have their own ideas about how the new office should be laid out. Lorna and Dani want an open office plan with no partitions, while Andre says he can only work in a space with more privacy. Dani brings up that she studied art in college, while Mark says he has a friend who can get computer equipment at cost. Quentin himself honestly does not care that much about how the office looks. How should he approach the situation?

Which of the following characteristics is most closely related to leader effectiveness?

Transformational leaders heighten followers' awareness of the importance of certain outcomes while increasing their confidence that those outcomes can be achieved.

Chang is the art director at Idlewild Graphic Design. The firm recently acquired a new client, Palomino Film Productions. They are designing a logo, ad campaign, posters, and other materials for the client. Chang meets with his entire design team, and together they hash out ideas for the visual approach they should take on the project. Designers bring prototypes and everyone votes on them. Chang's leadership style is

According to research on the time-driven model of leadership, which leadership style seems to be overused by managers?

Employees with transformational leaders tend to have higher levels of task performance.

With a(n) ________ decision-making style, employees have a say in the decision-making process, but the ultimate authority still rests with the leader.

There has been extensive research into the time-driven model of leadership. The results include all of the following except

Claire has built her company by giving special attention to details. She is highly meticulous and demanding and often imposes her decisions on subordinates. Claire makes use of the ________ style of decision making.

During her first week at her new job, Ai's manager, Consuelo, goes over all of the duties Ai will be expected to perform. She also introduces Ai around the office and makes her aware of all the fun things they do in and out of the office, such as "Pizza Fridays" and volunteering at an at-risk children's center. She encourages Ai to get involved. Consuelo is engaged in

Ariel, Fouad, Nicola, and Daryush are four managers at Lost Soles Shoes. Each uses a different decision-making style and believes that their style is the best. Ariel always presents the problem to her employees and gathers their opinions and suggestions, but makes the decision herself. Fouad gives his employees the responsibility for making the decision within a set of specified boundary conditions. Nicola makes the decision without asking her employees for their opinions or suggestions. Daryush presents the problem to his employees and seeks consensus, emphasizing that her opinion is only as important as every other employee's in her department. Which of the following decision making styles is Nicola displaying?

For the delegative style of decision making, the teamwork skills of the employees involved are not important.

Hamid is part of a team working on a new website for the company. Hamid is new to the company but taught himself to code at age eleven and has a degree in web design from the local university. When Isa, his supervisor, realizes the extent of Hamid's expertise in this area, he tasks Hamid with taking over the back-end design of the website. Isa's behavior is an example of

The ________ process is marked by a free-flowing exchange in which the leader offers more opportunities and resources and the employee contributes more activities and effort.

Which of the following behaviors, according to the studies at Ohio State, is a consideration behavior?

Describe the R3 and R4 stages of the life cycle theory of leadership, and identify the appropriate behaviors that should accompany each stage.

Bianca has just hired five new people for her startup, Inspirex, which has been in business for a few years and recently received a large sum of money from an angel investor. Xavier and Rashad are two of the new team members. They go out for a drink at the end of their second week and discuss the atmosphere at Inspirex. Rashad really appreciates the fact that Bianca planned a fun meet-and-greet party the first week and went out of her way to integrate them into the team. Xavier agrees and adds that he appreciated Bianca's responsiveness to questions and her "open-door" policy. What else did Rashad and Xavier most likely take note of regarding Bianca's behavior?