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Service industries account for ___ percent of all small businesses.


A) 29
B) 29.
C) 48
D) 58.
E) 66

F) C) and D)
G) B) and C)

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Which of the following statements is not true about small businesses?


A) Small businesses provide technical innovation.
B) Small businesses create cyclical unemployment.
C) Small businesses provide employment.
D) Small businesses provide competition.
E) Small businesses fill the needs of society and other businesses.

F) A) and B)
G) D) and E)

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The industry concerned with the movement of goods from producer to consumer is


A) service.
B) distribution.
C) production.
D) agriculture.
E) wholesaling.

F) C) and D)
G) A) and C)

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About half of small businesses are in the production industries.

A) True
B) False

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The average length of an SBA loan is about twenty-five years.

A) True
B) False

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Lauren starts a business that sells personal computers. Within the first year she discovers that computer technology becomes outdated very quickly, and she has not been able to sell her products for as much as she thought due to the passage of time. Lauren has mismanaged


A) inventory.
B) cash flow.
C) financing arrangements.
D) personnel.
E) money.

F) D) and E)
G) C) and D)

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Manju Iyer asks for your advice in opening a new business. She plans to provide tax-related services to individuals and small-business owners in her community. Of course, she wants an attractive means of starting and operating her business with a reasonable hope of succeeding in it. What will be your advice?


A) Start your own independent business.
B) Form a partnership with a CPA.
C) Consider purchasing a franchise.
D) Forget about opening the business because it is too risky.
E) First secure a loan from the Small Business Administration.

F) C) and E)
G) None of the above

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Kim Nguyen is planning to open a boutique stocked with exotic imports from around the world. Most probably, this new business will be managed by


A) Kim Nguyen.
B) her friends.
C) her relatives.
D) a professional manager.
E) her family.

F) B) and E)
G) A) and C)

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The franchisee supplies


A) the required training for the franchised business.
B) a known and advertised business name.
C) a method of doing business.
D) the required materials for the franchised business.
E) labor and capital, and owns and operates the outlet.

F) A) and E)
G) B) and D)

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Service industries make up about 48 percent of all small businesses.

A) True
B) False

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Price Waterhouse, a large accounting firm, would be most properly classified in the ____ industry, whereas a grocery store such as Kroger would be included in the ____ industry.


A) distribution; production
B) service; distribution
C) production; service
D) service; production
E) distribution; service

F) C) and D)
G) A) and D)

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Ronald is the director of a university-based group that provides individual counseling, specialized training, and research data to owners of small businesses. Ronald's group is called a


A) small-business institute.
B) university small-business administration.
C) small-business development center.
D) small-business improvement coalition.
E) center for small businesses.

F) C) and D)
G) C) and E)

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The SBA is offering to help the nation's small-business owners enter world markets. SBA assistance includes all of the following except


A) counseling on how to enter markets overseas.
B) counseling on where to enter markets overseas.
C) matching U.S. small-business executives with potential overseas customers.
D) bringing small U.S. firms into direct contact with potential overseas buyers and partners.
E) offering long-term loans to U.S. business owners.

F) None of the above
G) A) and D)

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The SBA makes a special effort to


A) assist minorities wanting to start small businesses or expand existing ones.
B) send SCORE program executives to high schools.
C) hand-deliver their publications.
D) raise money for small businesses.
E) encourage teenage entrepreneurship.

F) A) and E)
G) B) and E)

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According to a government source, more than half of this century's technological innovations came from small companies.

A) True
B) False

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Suppose that Diane plans to open a new, deluxe hamburger bar near your college. Her business plan most likely would not include


A) the nature and mission of her new business.
B) an explanation of why the new business is a good idea.
C) a detailed discussion of her goals.
D) an actual sample of the product.
E) an analysis of costs.

F) A) and E)
G) B) and C)

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Small businesses account for all nongovernment employment.

A) True
B) False

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Which of the following statements is true regarding the profitability of new businesses?


A) It may take several years for a new business to begin showing a profit.
B) Profitability is not an important issue for new businesses.
C) Most new businesses will turn a profit within the first year.
D) If a company does not show a profit within the first year, it will fail.
E) Most new businesses are highly profitable when they first start.

F) A) and E)
G) None of the above

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Give examples of how small businesses fill needs of society and other businesses.

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Small businesses play a crucial role in ...

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Mc-King Chicken Brian decided to open a local franchise of the well-known Mc-King Chicken, a fast-food restaurant. Before he took the initiative to open the franchise, he tried to weigh all the advantages and disadvantages. He decided, based on his research and understanding, that it would be beneficial to open a local fast-food restaurant. Mc-King has become quite successful domestically, and now it is exploring the possibility of opening franchises internationally. The company hired an international agency to help it learn what and what not to do. After the agency met with the managers of Mc-King a few times, the Mc-King management decided it would go ahead with its decision to expand internationally. -Refer to Mc-King Chicken. The international agency advising Mc-King would have made which of the following recommendations?


A) Be aware that less money is needed to fund international operations.
B) Remember that strong local management is needed to keep an international franchise going.
C) Plan for the local competition to be weak.
D) Assume that customers everywhere need or want what the franchise offers.
E) Expect hiring, training, and marketing practices to be identical in all countries.

F) D) and E)
G) A) and D)

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