Question 1

A SWOT analysis is an identification and evaluation of a firm's strengths, weaknesses, ___, and threats.

Accepted Answer

A)   options
B)   occasions
C)   opinions
D)   occurrences
E)   opportunitiesF) A) and D)
G) C) and D)

Question 2

A former CEO at International Telephone and Telegraph had a reputation for publicly humiliating subordinates who annoyed or disappointed him. This manager obviously needed to improve his ____ skills.

Accepted Answer

A)   conceptual
B)   diagnostic
C)   functional
D)   interpersonal
E)   negotiatingF) A) and D)
G) B) and D)

Question 3

Grant is a division manager for a large chemical company. He frequently works to implement the strategies set by the CEO and supervises the activities of the supervisors under him. Grant is a ____ manager.

Accepted Answer

A)   top
B)   middle
C)   front-line
D)   first-line
E)   financialF) C) and D)
G) B) and D)

Question 4

Which of the following is not a step in the decision-making process?

Accepted Answer

A)   Solving the identified problem
B)   Implementing and evaluating the solution
C)   Identifying the problem or opportunity
D)   Selecting an alternative
E)   Generating alternativesF) C) and D)
G) A) and B)

Question 5

In the entrepreneurial style of leadership in an organization, leaders take responsibility for the success or failure of their firm.

Accepted Answer

A) True 
 B)False

Question 6

An organization's most important resource is its ____ resources.

Accepted Answer

A)   material
B)   human
C)   financial
D)   information
E)   technicalF) A) and B)
G) A) and E)

Question 7

The CEO's role at General Electric requires him to spend a great deal of time on planning. This indicates that he is a(n)  ____ manager.

Accepted Answer

A)   administrative
B)   operations
C)   top
D)   middle
E)   first-lineF) A) and B)
G) D) and E)

Question 8

Achieving a balance between competing and conflicting goals is called optimization.

Accepted Answer

A) True 
 B)False

Question 9

Which of the three leadership styles described in the textbook is the most effective? Support your position.

Accepted Answer

The most effective leadership style desc...

Question 10

Brenda Simpson is in charge of designing the production layout for a new Saturn plant and also in charge of converting materials into products at the plant. Brenda is a(n)  ____ manager.

Accepted Answer

A)   logistics
B)   industrial
C)   operations
D)   administrative
E)   materialsF) D) and E)
G) B) and D)

Question 11

Zappos "Be real and use your best judgment" statement refers to the company's social-media policy for employees.

Accepted Answer

A) True 
 B)False

Question 12

Common titles for middle managers are office managers and supervisors.

Accepted Answer

A) True 
 B)False

Question 13

What are the most important skills needed by a successful manager in today's business world?

Accepted Answer

In today's fast-paced and ever-changing ...

Question 14

Saul Marsiana is the office manager at Beltry, James, and Gwyn Associates. It would be accurate to say that Saul is a(n)  ____ manager.

Accepted Answer

A)   top
B)   operations
C)   middle
D)   first-line
E)   administrativeF) B) and E)
G) B) and D)

Question 15

Harrington Golf Co. states that it will double its employee staff and decrease its advertising budget by 25 percent in order to keep up with its high customer demand. This is part of its ____ plan.

Accepted Answer

A)   strategic
B)   tactical
C)   contingency
D)   operational
E)   long-termF) None of the above
G) A) and E)

Question 16

The ___ leadership style tends to take initiative and be visionary.

Accepted Answer

A)   autocratic
B)   participatory
C)   consensus
D)   consultative
E)   entrepreneurialF) B) and C)
G) All of the above

Question 17

All of the following are reasons for a greater focus on quality by U.S. firms except

Accepted Answer

A)   competition from foreign firms.
B)   customers that are more demanding.
C)   unpredictability on Wall Street.
D)   poorer financial performance.
E)   reduced market share.F) B) and D)
G) B) and E)

Question 18

Heather is in charge of ensuring that the processes at her bank run smoothly so that the business will be able to provide its services efficiently and effectively. Heather is a(n)  ____ manager.

Accepted Answer

A)   marketing
B)   administrative
C)   human resources
D)   operations
E)   financialF) B) and D)
G) All of the above

Question 19

A(n)  ____ is a type of plan designed to implement tactical plans.

Accepted Answer

A)   strategy
B)   mission
C)   operational plan
D)   contingency plan
E)   management objectiveF) A) and E)
G) A) and C)

Question 20

In the last stage of the decision-making process, managers may decide to

Accepted Answer

A)   strengthen supplier relationships.
B)   start the problem identification process all over again.
C)   ensure customer satisfaction.
D)   continue quality improvement.
E)   hand the monitoring task to another manager.F) A) and D)
G) A) and C)

Exam 6: Understanding the Management Process

Which of the three leadership styles described in the textbook is the most effective? Support your position.

Correct AnswerAnswered by ExamLex AIThe most effective leadership style desc...View AnswerShow Answer

What are the most important skills needed by a successful manager in today's business world?

Correct AnswerAnswered by ExamLex AIIn today's fast-paced and ever-changing ...View AnswerShow Answer

Harrington Golf Co. states that it will double its employee staff and decrease its advertising budget by 25 percent in order to keep up with its high customer demand. This is part of its ____ plan.

Correct AnswerverifiedShow Answer

Which of the following is not a step in the decision-making process?

Correct AnswerverifiedShow Answer

Brenda Simpson is in charge of designing the production layout for a new Saturn plant and also in charge of converting materials into products at the plant. Brenda is a(n) ____ manager.

Correct AnswerverifiedShow Answer

Heather is in charge of ensuring that the processes at her bank run smoothly so that the business will be able to provide its services efficiently and effectively. Heather is a(n) ____ manager.

Correct AnswerverifiedShow Answer

The ___ leadership style tends to take initiative and be visionary.

Correct AnswerverifiedShow Answer

Grant is a division manager for a large chemical company. He frequently works to implement the strategies set by the CEO and supervises the activities of the supervisors under him. Grant is a ____ manager.

Correct AnswerverifiedShow Answer

A(n) ____ is a type of plan designed to implement tactical plans.

Correct AnswerverifiedShow Answer

Saul Marsiana is the office manager at Beltry, James, and Gwyn Associates. It would be accurate to say that Saul is a(n) ____ manager.

Correct AnswerverifiedShow Answer

The CEO's role at General Electric requires him to spend a great deal of time on planning. This indicates that he is a(n) ____ manager.

Correct AnswerverifiedShow Answer

In the last stage of the decision-making process, managers may decide to

Correct AnswerverifiedShow Answer

Common titles for middle managers are office managers and supervisors.

Correct AnswerverifiedShow Answer

All of the following are reasons for a greater focus on quality by U.S. firms except

Correct AnswerverifiedShow Answer

Zappos "Be real and use your best judgment" statement refers to the company's social-media policy for employees.

Correct AnswerverifiedShow Answer

An organization's most important resource is its ____ resources.

Correct AnswerverifiedShow Answer

Achieving a balance between competing and conflicting goals is called optimization.

Correct AnswerverifiedShow Answer

A SWOT analysis is an identification and evaluation of a firm's strengths, weaknesses, ___, and threats.

Correct AnswerverifiedShow Answer

In the entrepreneurial style of leadership in an organization, leaders take responsibility for the success or failure of their firm.

Correct AnswerverifiedShow Answer

A former CEO at International Telephone and Telegraph had a reputation for publicly humiliating subordinates who annoyed or disappointed him. This manager obviously needed to improve his ____ skills.

Correct AnswerverifiedShow Answer

Correct Answer
Answered by ExamLex AI
The most effective leadership style desc...
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In today's fast-paced and ever-changing ...
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