Question 1

If First National Bank were to assign one of its bank tellers to business merchants and two others to individual accounts,it would be departmentalizing on the basis of

Accepted Answer

A)   location.
B)   population.
C)   customer.
D)   function.
E)   service.F) B) and E)
G) B) and D)

Question 2

Exquisite Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers.Dora is the CEO of the company.She feels that there is not enough specialization within the company and wants to organize the business in a different way.Dora thinks that the company would be more effective if it were to switch to a new way of organization.For example,there could be a manager in charge of the candles,a different manager in charge of the entertainment centers,and so on.
Another issue that Dora wants to resolve is that of delegation.She believes that if she could improve her delegating,employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Dora has a hard time delegating to others,but she is confident that the problem will be overcome if she works on it.
-Refer to Exquisite Expressions.What type of departmentalization does Dora want to switch to?

Accepted Answer

A)   By function
B)   By product
C)   By location
D)   By customer
E)   By responsibilityF) B) and D)
G) A) and B)

Question 3

Why is it important that owners and managers pay close attention to corporate culture when merging two organizations?

Accepted Answer

Business leaders often cite the role of ...

Question 4

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

Accepted Answer

A)   Network
B)   Formal
C)   Matrix
D)   Informal
E)   LineF) A) and D)
G) D) and E)

Question 5

A consulting manager at SAP America has a very wide span of control.This is probably because the

Accepted Answer

A)   firm has a very loose,informal organizational structure.
B)   consulting manager has a low level of accountability.
C)   consulting manager is expected to delegate authority.
D)   manager's subordinates aren't given much responsibility.
E)   manager and his or her subordinates are very competent.F) B) and C)
G) A) and E)

Question 6

Which of the following statements about accountability is false?

Accepted Answer

A)   Managers create accountability.
B)   Managers delegate accountability.
C)   Accountability is the obligation of the worker.
D)   Creating accountability is a step in the delegation process.
E)   Managers are accountable for tasks they assign.F) A) and B)
G) C) and D)

Question 7

Reyna is a runner for a large law firm.Her duties include purchasing supplies for the copy room.Reyna was given permission by the office manager to sign credit-card receipts when making purchases.Reyna has been given ____ to use the firm's credit card.

Accepted Answer

A)   responsibility
B)   obligation
C)   authority
D)   staff centrality
E)   accountabilityF) B) and E)
G) All of the above

Question 8

What are the benefits of job rotation?

Accepted Answer

Job rotation provides a variety of tasks...

Question 9

The assignment of part of a manager's work and authority to a worker is called

Accepted Answer

A)   delegation.
B)   responsibility.
C)   authorization.
D)   accountability.
E)   relegation.F) A) and D)
G) A) and E)

Question 10

The span of control is the number of subordinates who report directly to one manager.

Accepted Answer

A) True 
 B)False

Question 11

A disadvantage of the matrix structure is that

Accepted Answer

A)   people have more work to do because they are assigned to special projects in addition to their regular tasks.
B)   the quality of work decreases due to project teams' lack of attention to regular job duties.
C)   employees' supervisors change,which can cause confusion.
D)   teams may be too decentralized and incapable of making a decision.
E)   employees have to report to more than one supervisor,which can cause confusion about who is in charge of certain situations.F) None of the above
G) B) and C)

Question 12

The legal affairs attorney working for Intel would most likely occupy a(n)

Accepted Answer

A)   vice president position.
B)   high position in the chain of command.
C)   staff position.
D)   nonessential position.
E)   authoritarian position.F) A) and E)
G) C) and D)

Question 13

Identify and discuss the major steps in the delegation process.

Accepted Answer

Delegating generally involves three step...

Question 14

​When a manager hears that inaccurate information that may be harmful to the company is being spread through the grapevine,the manager should

Accepted Answer

A)   ​immediately take action to correct the inaccurate grapevine information to minimize damage.
B)   ​ignore the rumors and hope they die out on their own.
C)   ​start rumors of his or her own.
D)   ​start a company newsletter.E) A) and B)
F) A) and C)

Question 15

What is an informal organization? Where is it shown on the organization chart? Explain.

Accepted Answer

An informal organization displays a patt...

Question 16

A relatively permanent committee charged with performing some recurring task is called a(n)

Accepted Answer

A)   cluster structure.
B)   ad hoc committee.
C)   informal group.
D)   task force.
E)   standing committee.F) D) and E)
G) A) and D)

Question 17

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organization.This is called

Accepted Answer

A)   job trading.
B)   specialization.
C)   departmentalization by function.
D)   job enlargement.
E)   job rotation.F) None of the above
G) A) and B)

Question 18

An organization with a(n) ___ culture is characterized by employees not becoming friends and having a high degree of autonomy and flexibility.

Accepted Answer

A)   communal
B)   networked
C)   informal
D)   mercenary
E)   fragmentedF) A) and D)
G) All of the above

Question 19

Nathan started a tech business in his garage.During the start-up,Nathan and all of the starting employees did any tasks needed.The company has now moved from Nathan's garage and into a building and employs 50 people.Nathan is now separating all of the organizational activities into distinct tasks and assigning different tasks to different people.Nathan is engaged in creating

Accepted Answer

A)   job specialization.
B)   job design.
C)   employee differential.
D)   natural selection.E) B) and D)
F) B) and C)

Question 20

The book,The Wealth of Nations,published in the eighteenth century,emphasizes the power of

Accepted Answer

A)   job rotation.
B)   technical job training.
C)   job specialization.
D)   job design.
E)   assembly-line production.F) C) and D)
G) A) and D)

Exam 7: Creating a Flexible Organization

An organization with a(n) ___ culture is characterized by employees not becoming friends and having a high degree of autonomy and flexibility.

Correct Answer
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Identify and discuss the major steps in the delegation process.

Correct Answer
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Delegating generally involves three step...
View Answer

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organization.This is called

Correct Answer
verified

Correct Answer
verified

What are the benefits of job rotation?

Correct Answer
verified
Job rotation provides a variety of tasks...
View Answer

A consulting manager at SAP America has a very wide span of control.This is probably because the

Correct Answer
verified

Which of the following statements about accountability is false?

Correct Answer
verified

The assignment of part of a manager's work and authority to a worker is called

Correct Answer
verified

A relatively permanent committee charged with performing some recurring task is called a(n)

Correct Answer
verified

A disadvantage of the matrix structure is that

Correct Answer
verified

The book,The Wealth of Nations,published in the eighteenth century,emphasizes the power of

Correct Answer
verified

What is an informal organization? Where is it shown on the organization chart? Explain.

Correct Answer
verified
An informal organization displays a patt...
View Answer

Correct Answer
verified

When a manager hears that inaccurate information that may be harmful to the company is being spread through the grapevine,the manager should

Correct Answer
verified

The legal affairs attorney working for Intel would most likely occupy a(n)

Correct Answer
verified

If First National Bank were to assign one of its bank tellers to business merchants and two others to individual accounts,it would be departmentalizing on the basis of

Correct Answer
verified

Why is it important that owners and managers pay close attention to corporate culture when merging two organizations?

Correct Answer
verified
Business leaders often cite the role of ...
View Answer

Reyna is a runner for a large law firm.Her duties include purchasing supplies for the copy room.Reyna was given permission by the office manager to sign credit-card receipts when making purchases.Reyna has been given ____ to use the firm's credit card.

Correct Answer
verified

The span of control is the number of subordinates who report directly to one manager.

Correct Answer
verified

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

Correct Answer
verified

Exam 7: Creating a Flexible Organization

An organization with a(n) ___ culture is characterized by employees not becoming friends and having a high degree of autonomy and flexibility.

Correct AnswerverifiedShow Answer

Identify and discuss the major steps in the delegation process.

Correct AnswerverifiedDelegating generally involves three step...View AnswerShow Answer

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organization.This is called

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What are the benefits of job rotation?

Correct AnswerverifiedJob rotation provides a variety of tasks...View AnswerShow Answer

A consulting manager at SAP America has a very wide span of control.This is probably because the

Correct AnswerverifiedShow Answer

Which of the following statements about accountability is false?

Correct AnswerverifiedShow Answer

The assignment of part of a manager's work and authority to a worker is called

Correct AnswerverifiedShow Answer

A relatively permanent committee charged with performing some recurring task is called a(n)

Correct AnswerverifiedShow Answer

A disadvantage of the matrix structure is that

Correct AnswerverifiedShow Answer

The book,The Wealth of Nations,published in the eighteenth century,emphasizes the power of

Correct AnswerverifiedShow Answer

What is an informal organization? Where is it shown on the organization chart? Explain.

Correct AnswerverifiedAn informal organization displays a patt...View AnswerShow Answer

Correct AnswerverifiedShow Answer

​When a manager hears that inaccurate information that may be harmful to the company is being spread through the grapevine,the manager should

Correct AnswerverifiedShow Answer

The legal affairs attorney working for Intel would most likely occupy a(n)

Correct AnswerverifiedShow Answer

If First National Bank were to assign one of its bank tellers to business merchants and two others to individual accounts,it would be departmentalizing on the basis of

Correct AnswerverifiedShow Answer

Why is it important that owners and managers pay close attention to corporate culture when merging two organizations?

Correct AnswerverifiedBusiness leaders often cite the role of ...View AnswerShow Answer

Reyna is a runner for a large law firm.Her duties include purchasing supplies for the copy room.Reyna was given permission by the office manager to sign credit-card receipts when making purchases.Reyna has been given ____ to use the firm's credit card.

Correct AnswerverifiedShow Answer

The span of control is the number of subordinates who report directly to one manager.

Correct AnswerverifiedShow Answer

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Delegating generally involves three step...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Job rotation provides a variety of tasks...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
An informal organization displays a patt...
View Answer

Correct Answer
verified

When a manager hears that inaccurate information that may be harmful to the company is being spread through the grapevine,the manager should

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Business leaders often cite the role of ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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