Question 1

Arthur, a production manager, knows that some of his employees are upset with a new corporate policy that eliminates a tuition reimbursement program. As a result, some of these employees are reducing their productivity. To eliminate this behavior, Sal should

Accepted Answer

A)   reduce the use of scientific principles in planning work methods.
B)   carefully select workers according to their abilities and give workers training.
C)   reduce training, but increase MBO.
D)   place workers in any vacant position which focuses on their abilities.
E)   meet with each employee and coach him/her.F) A) and B)
G) A) and C)

Question 2

After returning home from a trade show, Mr. Stephenson, the president of a manufacturing company, called a meeting of his production department. He indicated that the company would soon be implementing a new policy of ________, which focuses on worker performance and urges employees to strive for zero defects.

Accepted Answer

A)   quality assurance
B)   constancy of purpose
C)   restructuring
D)   scientific management
E)   the total quality movementF) A) and E)
G) A) and D)

Question 3

The American economy consists of a complex combination of organizations and variables, such as countless companies differing in size and what they sell, current events, and markets (for example, the housing market and the stock market) . According to ________, all of these independent factors interact with one another according to certain simple rules.

Accepted Answer

A)   complexity theory
B)   a closed market system
C)   a webbed system
D)   contingency theory
E)   behavioral theoryF) B) and C)
G) A) and B)

Question 4

An organization in which the management builds a commitment to learning, works to generate ideas with impact, and works to generalize ideas with impact is creating a(n)

Accepted Answer

A)   innovation focused organization.
B)   learning organization.
C)   employee engagement atmosphere.
D)   customer-focused organization.
E)   360-degree training structure.F) A) and E)
G) B) and D)

Exam 2: Management Theory: Essential Background for the Successful Manager

Correct Answer
verified

An organization in which the management builds a commitment to learning, works to generate ideas with impact, and works to generalize ideas with impact is creating a(n)

Correct Answer
verified

Arthur, a production manager, knows that some of his employees are upset with a new corporate policy that eliminates a tuition reimbursement program. As a result, some of these employees are reducing their productivity. To eliminate this behavior, Sal should

Correct Answer
verified

Correct Answer
verified

Exam 2: Management Theory: Essential Background for the Successful Manager

Correct AnswerverifiedShow Answer

An organization in which the management builds a commitment to learning, works to generate ideas with impact, and works to generalize ideas with impact is creating a(n)

Correct AnswerverifiedShow Answer

Arthur, a production manager, knows that some of his employees are upset with a new corporate policy that eliminates a tuition reimbursement program. As a result, some of these employees are reducing their productivity. To eliminate this behavior, Sal should

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified