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One of three dimensions of situational control in the contingency leadership model, ________ is the extent to which tasks are routine, unambiguous, and easily understood.


A) job mastery
B) task identity
C) position power
D) task structure
E) job design

F) D) and E)
G) B) and D)

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The leadership styles of ________ originally included supportive and achievement-oriented and two others, but was more recently revised to include a total of eight styles.


A) Greenleaf's servant leadership model
B) House's path-goal model
C) leader-member exchange model
D) Fiedler's contingency model
E) LMX model of leadership

F) A) and E)
G) None of the above

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This question contains two parts; be sure to answer both. First, explain Fiedler's contingency theory by describing the factors that contribute to a low-control situation, and what style of leadership would be prescribed in this case. Second, imagine that you are the foreman in a bakery that prepares bread products, such as bagels, hot dog and hamburger buns, and loaves of sandwich bread. You manage 25 people who work on an assembly line, and you make all hiring and firing decisions in the bakery. Many of the employees have been working for the company for more than fifteen years, and you have been their manager for the entire time. Describe how your job rates on each of the three dimensions of situational control, and explain what your optimal leadership style would be under these circumstances.

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The contingency leadership model determi...

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Leaders manage, and managers lead, but the two activities are not synonymous.

A) True
B) False

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Corina is outgoing, warm, and truly inspirational when she talks about where she wants to lead her division. Her employees seem eager to do anything she asks. Because of her personality and not her position, what is Corina's power?


A) legitimate
B) coercive
C) reward
D) referent
E) expert

F) A) and B)
G) B) and D)

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Explain what has been learned about transformational leadership through research.

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It works! Research shows that transforma...

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Reward power results from managers' authority to punish their employees.

A) True
B) False

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________ power is power managers have resulting from their formal positions within organizations.


A) Referent
B) Expert
C) Reward
D) Coercive
E) Legitimate

F) A) and E)
G) C) and D)

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Nelson supervises a group of assistants serving the company's editors. He gets along well with his employees, and he has created detailed procedures for all the types of editorial documents they encounter. Nelson hires and fires; he also gives work assignments, performance appraisals, and promotions. Using the contingency model, what leadership style is Nelson using?


A) He is using the transformational leadership style.
B) He is using the task-oriented leadership style.
C) He is using the transitional leadership style.
D) He is using the relationship-oriented leadership style.
E) He is using the consideration leadership style.

F) All of the above
G) C) and E)

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As a manager, when you provide rewards or reprimand your subordinates, you are practicing transactional leadership.

A) True
B) False

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Describe how humility is a power trait. How do employees know a leader is humble? As a manager, discuss how you can use humility to manage others.

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Humility is a relatively stable trait gr...

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The three dimensions of situational control are leader-member relations, the task structure, and


A) psychological empowerment.
B) environment.
C) position power.
D) personality.
E) organizational culture.

F) A) and C)
G) D) and E)

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Which of the following would be considered a negative interpersonal trait often found in leaders?


A) openness to experience
B) Machiavellianism
C) competitiveness
D) extraversion
E) conscientiousness

F) A) and B)
G) A) and C)

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Your friend just got a new job leading a small group of employees who have had several new supervisors in the past two years. Give your friend advice about what he should look for in his employees and what he should not foster in his employees.

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Whatever their type, leaders need follow...

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Hiromi congratulated her staff when the team received an industry award for their project, and also sent a companywide e-mail announcing it. Here, Hiromi is using her ________ power.


A) personalized
B) reward
C) coercive
D) expert
E) referent

F) D) and E)
G) B) and C)

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Which of the following is characteristic of men in the workplace, compared with women?


A) being more collaborative
B) producing higher-quality work
C) being more effective
D) generating more new ideas
E) using a more autocratic style

F) A) and B)
G) B) and D)

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Paris is asked by the vice president of her department to lead a task force developing specifications for a new customer database to be used by several other departments in her organization. Paris is an IT supervisor, but most of the other task force members are directors of other departments. At the first meeting, several asked questions that she had trouble answering. Using the contingency model, what is Paris's situational control?


A) high
B) moderate
C) low
D) extremely high
E) unknown

F) A) and D)
G) D) and E)

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Which of these tactics exert more overt pressure?


A) rational persuasion
B) consultation
C) personal appeals
D) exchange
E) ingratiation

F) B) and C)
G) B) and D)

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The ________ model of leadership emphasizes that leaders have different sorts of relationships with different employees.


A) servant
B) contingency
C) leader-member exchange (LMX)
D) transactional
E) trait

F) All of the above
G) C) and E)

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Which of the following are true of leaders?


A) They conduct planning.
B) They organize.
C) They rally others.
D) They implement a vision.
E) They direct and control.

F) B) and D)
G) A) and B)

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