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________ power derives from one's personal attraction.


A) Legitimate
B) Reward
C) Referent
D) Coercive
E) Personalized

F) A) and B)
G) B) and D)

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Trevor's peers were surprised when he received a promotion and suddenly became their supervisor. They thought he was rather unreliable and weren't sure he was up to the task. According to the contingency model, Trevor has


A) weak position power.
B) poor leader-member relations.
C) poor worker facilitation.
D) low task structure.
E) unsuccessful leadership adaptation.

F) A) and D)
G) A) and E)

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What is a transactional leader? What is a transformational leader? Explain how the two types of leadership differ.

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Transactional leadership focuses on clar...

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________, which include acting friendly or making someone feel good or important before making a request, are influence tactics.


A) Coalition tactics
B) Inspirational appeals
C) Consultations
D) Personal appeals
E) Ingratiating tactics

F) B) and E)
G) B) and C)

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According to the contingency model, a relationship-oriented leadership style works best in ________ situations.


A) moderate-control
B) high-control
C) low-control
D) uncontrolled
E) both high- and low-control

F) B) and D)
G) A) and E)

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Increasing employee psychological empowerment requires four kinds of behaviors, including all of the following EXCEPT


A) meaningfulness.
B) self-determination.
C) competence.
D) progress.
E) inspiration.

F) B) and D)
G) C) and E)

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Using threats or intimidation to persuade someone is which influence tactic?


A) legitimating
B) pressure
C) ingratiating
D) exchange
E) personal appeals

F) B) and D)
G) A) and D)

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Female leaders tend to use transformational leadership more than male leaders do.

A) True
B) False

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What is a prerequisite to effective leadership?


A) situational leadership
B) transformational leadership
C) transactional leadership
D) contingent leadership
E) laissez-faire leadership

F) A) and E)
G) B) and C)

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________ is the questionnaire used in Fiedler's model to determine leadership orientation.


A) Myers-Briggs Type Indicator
B) Least preferred coworker (LPC) scale
C) Tolerance of ambiguity
D) Type-A behavior scale
E) Path-goal survey

F) B) and C)
G) None of the above

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Men typically rate themselves as


A) less effective than women.
B) more effective than women.
C) equal to women.
D) more democratic than women.
E) more relationship-oriented than women.

F) None of the above
G) C) and D)

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Because leaders need to devise effective solutions in short time spans with limited information, they need to have


A) cognitive abilities.
B) interpersonal abilities.
C) business skills.
D) conceptual skills.
E) strategic skills.

F) C) and D)
G) All of the above

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In any leadership role, you will encounter many different situations, and there is no one best style for managing all of them. Using situational leadership theory, describe the different implications for managers to consider as they justify their actions.

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Applying situational leadership theory i...

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House's revision of his theory puts more emphasis on the need for leaders to foster


A) concrete rewards and need for achievement.
B) intrinsic motivation through empowerment.
C) achievement with an internal locus of control.
D) an external locus of control.
E) personal growth in management knowledge.

F) A) and E)
G) All of the above

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________ is the model in which an effective leader makes desirable rewards available, clarifies how employees can achieve objectives, and provides them support in doing so.


A) Greenleaf's servant leadership model
B) LMX model of leadership
C) Leader-member exchange model
D) House's path-goal model
E) Fiedler's contingency model

F) B) and E)
G) None of the above

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Leadership is the ability to ________ employees to voluntarily pursue organizational goals.


A) force
B) reward
C) request
D) compensate
E) influence

F) B) and D)
G) A) and B)

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Abigail, a department manager, is struggling trying to lead a cross-functional team. Most members are other department managers at her level, and they see no reason to do what she asks. Here, Abigail has


A) low tolerance for ambiguity.
B) high task structure.
C) weak position power.
D) poor leader-member relations.
E) weak referent power.

F) A) and B)
G) D) and E)

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Research indicates that women tend to display more ________ leadership, while men tend to display more ________ leadership.


A) autocratic; democratic
B) task; social
C) democratic; servant
D) relationship; task
E) ineffective; effective

F) A) and B)
G) B) and E)

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When do managers make mistakes?


A) when treating people like other resources
B) when implementing a company's vision and strategic plan
C) when executing plans and delivering goods
D) when being inspirational
E) when responding to and acting for followers

F) A) and D)
G) C) and E)

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Leaders especially want ________ who are productive, reliable, honest, cooperative, proactive, and flexible.


A) employers
B) clients
C) superiors
D) followers
E) peers

F) A) and B)
G) All of the above

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