Question 1

Which of the following would create transactional information?

Accepted Answer

A)  projecting future sales growth
B)  making an airline reservation
C)  a semistructured decision to hire more employees
D)  generating payroll reportsE) B) and C)
F) A) and C)

Question 2

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.What can a manager determine by changing revenue and cost variables in an optimization analysis?

Accepted Answer

A)  calculate the highest potential profits
B)  calculate employee benefit payments
C)  use this as an extension for a digital dashboard
D)  create production schedulesE) All of the above
F) A) and C)

Question 3

What is slice-and-dice capability?

Accepted Answer

A)  involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B)  the ability to look at information from different perspectives
C)  enables users to get details, and details of details, of information
D)  finds the inputs necessary to achieve a goal such as a desired level of outputE) B) and D)
F) A) and B)

Question 4

What could a manager use to measure the success of an MIS project?

Accepted Answer

A)  effectiveness MIS metrics, efficiency MIS metrics
B)  effectiveness MIS metrics, expert MIS metrics
C)  expert MIS metrics, executive MIS metrics
D)  All of these are correct.E) None of the above
F) B) and C)

Question 5

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.

Accepted Answer

A) True 
 B)False

Question 6

What is the term for a computer-simulated environment that can be a simulation of the real world or an imaginary world?

Accepted Answer

A)  virtual reality
B)  augmented reality
C)  virtual workforce
D)  All of these are correct.E) A) and B)
F) A) and C)

Question 7

Differentiate among business process improvements, streamlining, and reengineering.

Accepted Answer

Business process improvement attempts to...

Question 8

Business Process Model and Notation (BPMN) is a graphical notation that depicts the steps in a business process.

Accepted Answer

A) True 
 B)False

Question 9

What occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?

Accepted Answer

A)  analytics
B)  structured decisions
C)  unstructured decisions
D)  semistructured decisionsE) B) and D)
F) A) and D)

Question 10

Which of the following represents an internal KPI that indicates the earning power of a project?

Accepted Answer

A)  market share
B)  return on intelligent
C)  sensitivity analysis
D)  return on investmentE) B) and C)
F) A) and D)

Question 11

Which of the following is an example of static processes?

Accepted Answer

A)  employee layoffs
B)  order level changes based on currency rates
C)  canceling business travel due to extreme weather
D)  creating financial statementsE) All of the above
F) A) and B)

Question 12

Which of the following describes the efficiency MIS metric of throughput?

Accepted Answer

A)  the number of hours a system is available for users
B)  the time it takes to respond to user interactions, such as a mouse click
C)  the amount of information that can travel through a system at any point in time
D)  the ease with which people perform transactions and/or find informationE) A) and B)
F) B) and D)

Question 13

What are the quantifiable metrics a company uses to evaluate progress toward critical success factors?

Accepted Answer

A)  ROI
B)  CSF
C)  KPI
D)  None of these are correct.E) B) and C)
F) None of the above

Question 14

Explain the value of business processes for a company, and differentiate between customer-facing and business-facing process.

Accepted Answer

A business process is a standardized set...

Question 15

Which industry has been relying on neural network technology for over two decades?

Accepted Answer

A)  food service
B)  hotels
C)  finance
D)  healthcareE) A) and B)
F) A) and C)

Question 16

Review the following list of key terms and determine which one typically occurs during operational business process improvement.

Accepted Answer

A)  automation
B)  streamlining
C)  reengineering
D)  improvementE) A) and B)
F) None of the above

Question 17

What must managers be able to do to compete in today's global marketplace?

Accepted Answer

A)  make decisions to gain competitive advantages
B)  make decisions that can help forecast future business needs
C)  make decisions that can help forecast future business requirements
D)  All of these are correct.E) B) and C)
F) A) and B)

Question 18

What is the term for viewing of the physical world with computer-generated layers of information added to it?

Accepted Answer

A)  augmented reality
B)  Google Glass
C)  haptic interface
D)  virtual realityE) B) and D)
F) A) and D)

Question 19

What would a company like eBay or Amazon be constantly benchmarking?

Accepted Answer

A)  MIS efficiency
B)  MIS effectiveness
C)  MIS efficiency and MIS effectiveness
D)  usability metrics onlyE) All of the above
F) C) and D)

Question 20

Strategic decisions are highly structured decisions.

Accepted Answer

A) True 
 B)False

Exam 2: Decisions and Processes: Value Driven Business

Review the following list of key terms and determine which one typically occurs during operational business process improvement.

Correct AnswerverifiedShow Answer

What could a manager use to measure the success of an MIS project?

Correct AnswerverifiedShow Answer

Explain the value of business processes for a company, and differentiate between customer-facing and business-facing process.

Correct AnswerverifiedA business process is a standardized set...View AnswerShow Answer

Differentiate among business process improvements, streamlining, and reengineering.

Correct AnswerverifiedBusiness process improvement attempts to...View AnswerShow Answer

What is the term for a computer-simulated environment that can be a simulation of the real world or an imaginary world?

Correct AnswerverifiedShow Answer

What is the term for viewing of the physical world with computer-generated layers of information added to it?

Correct AnswerverifiedShow Answer

What must managers be able to do to compete in today's global marketplace?

Correct AnswerverifiedShow Answer

Which of the following represents an internal KPI that indicates the earning power of a project?

Correct AnswerverifiedShow Answer

What is slice-and-dice capability?

Correct AnswerverifiedShow Answer

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.

Correct AnswerverifiedShow Answer

Which of the following would create transactional information?

Correct AnswerverifiedShow Answer

Which of the following is an example of static processes?

Correct AnswerverifiedShow Answer

Which industry has been relying on neural network technology for over two decades?

Correct AnswerverifiedShow Answer

Business Process Model and Notation (BPMN) is a graphical notation that depicts the steps in a business process.

Correct AnswerverifiedShow Answer

What would a company like eBay or Amazon be constantly benchmarking?

Correct AnswerverifiedShow Answer

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.What can a manager determine by changing revenue and cost variables in an optimization analysis?

Correct AnswerverifiedShow Answer

Strategic decisions are highly structured decisions.

Correct AnswerverifiedShow Answer

What are the quantifiable metrics a company uses to evaluate progress toward critical success factors?

Correct AnswerverifiedShow Answer

What occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?

Correct AnswerverifiedShow Answer

Which of the following describes the efficiency MIS metric of throughput?

Correct AnswerverifiedShow Answer

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A business process is a standardized set...
View Answer

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Business process improvement attempts to...
View Answer

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Correct Answer
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Correct Answer
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