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The business decisions made by the sales department include potential customer data, sales report data, commission data, and customer support data.

A) True
B) False

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What is the support value activity that provides employees with training, hiring, and compensation?


A) procurement
B) operations resource management
C) human resource management
D) firm infrastructure

E) None of the above
F) A) and C)

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What are services?


A) material items or products that customers will buy to satisfy a want or need
B) tasks performed by people that customers will buy to satisfy a want or need
C) the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services
D) the rate at which goods and services are produced based upon total output given total inputs

E) All of the above
F) C) and D)

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In the center of Porter's Five Forces model is competition.Which of the following represents the four outer boxes?


A) buyer power, systems power, threat of false entrants, and threat of substitute products or services
B) buyer power, systems power, threat of new entrants, and threat of substitute products or services
C) buyer power, supplier power, threat of new entrants, and threat of substitute products or services
D) business power, supplier power, threat of new entrants, and threat of powerful services

E) B) and D)
F) All of the above

Correct Answer

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Explain systems thinking and how management information systems enable business communications.

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A system is a collection of parts that l...

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The age we live in has infinite quantities of facts that are widely available to anyone who can use a computer. What age is this statement referring to?


A) data age
B) information age
C) business intelligence age
D) Internet of Things

E) B) and D)
F) B) and C)

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A stakeholder is a person or group that has an interest or concern in an organization.Stakeholders drive business strategies, and depending on the stakeholder's perspective, the business strategy can change.

A) True
B) False

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Jeremy is an executive for Green Web Designs, where his primary role is to ensure the security of business systems and develop strategies to protect the company from online viruses and hackers.What is Jeremy's role within the company?


A) Chief Executive Officer (CEO)
B) Chief Security Officer (CSO)
C) Chief Procurement Officer (CPO)
D) Chief Technology Officer (CTO)

E) All of the above
F) A) and B)

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If you were thinking about an oven as a system, which of the following represents the input?


A) the uncooked food
B) the cooked food
C) a light indicating that the oven has reached the preheated temperature
D) the oven running at 350 degrees for 20 minutes

E) B) and C)
F) C) and D)

Correct Answer

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Which of the following represents a company in a supply chain?


A) customer and competitor
B) supplier and competitor
C) knowledge worker and supplier
D) supplier and customer

E) B) and D)
F) A) and B)

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Assume you are in the business of producing and selling hamburgers.If you could produce more hamburgers with the same input, what would happen to your productivity and profits assuming the price of your hamburgers remains the same?


A) increase in productivity, decrease in profits
B) increase in productivity, increase in profits
C) decrease in productivity, decrease in profits
D) decrease in productivity, increase in profits

E) B) and C)
F) C) and D)

Correct Answer

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There are many challenges to changing doctors, including transferring medical records and losing the doctor patient relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.

A) True
B) False

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Amazon.com uses a customer profiling system whenever a customer visits its website.Using this system, Amazon can offer products tailored to that particular customer's profile and buying pattern.What is Amazon using to achieve this competitive advantage?


A) rivalry
B) buyer power
C) product differentiation
D) substitute product

E) A) and D)
F) A) and B)

Correct Answer

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Paula is the owner and operator of a high-end online custom clothing company.Paula has never heard of Porter's Five Forces model and she wants to understand why she would perform an analysis using it.If you were tasked with explaining Porter's Five Forces model to Paula, what would be the primary reason she would want to use this type of analysis?


A) to help Paula choose a clothing business focus
B) to help Paula evaluate the attractiveness of the clothing industry
C) to help Paula evaluate and execute business goals
D) All of these are correct.

E) All of the above
F) None of the above

Correct Answer

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Which of the following is considered a good?


A) cars
B) teaching
C) waiting tables
D) All of these are correct.

E) B) and D)
F) A) and D)

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Imagine you are creating a new product to sell in an up-and-coming market.Which of the following statements indicates that it would be easy for you as the new entrant to compete in this market?


A) The threat of new entrants force is high in the up-and-coming market.
B) The threat of new entrants force is low in the up-and-coming market.
C) The threat of new entrants force is impossible to define in the up-and-coming market.
D) All of these are correct, depending on the time of year.

E) All of the above
F) C) and D)

Correct Answer

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The chief security officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

A) True
B) False

Correct Answer

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Which of the following statements is correct when considering a SWOT analysis?


A) Strengths and weaknesses originate inside an organization.
B) Opportunities and threats originate inside an organization.
C) Strengths and threats originate inside an organization.
D) Opportunities and weaknesses originate outside an organization.

E) All of the above
F) B) and C)

Correct Answer

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The threat of substitute products or services refers to the power of customers to purchase alternatives.

A) True
B) False

Correct Answer

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If a business could produce more hamburgers with the same inputs it would see a rise in productivity and possibly an increase in profits.

A) True
B) False

Correct Answer

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Showing 41 - 60 of 342

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