Question 1

The ______________ level of a business structure is where employees develop, control, and maintain core business activities required to run the day-to-day activities.

Accepted Answer

The answer of The ______________ level of a business structure...

Question 2

Which industry has been relying on neural network technology for more than two decades?

Accepted Answer

A)  Food service
B)  Hotels
C)  Finance
D)  Health careE) B) and C)
F) A) and D)

Question 3

Data collection, solution generation, and solution implementation are all concepts associated with the _________________.

Accepted Answer

A)  The six-step problem-solving process
B)  The six-step decision-making process
C)  The four-step problem-solving process
D)  The four-step decision-making processE) A) and B)
F) A) and C)

Question 4

What is the MIS system that manipulates information to create business intelligence in support of strategic decision making?

Accepted Answer

A)  Online transaction processing (OLTP) 
B)  Online analytical processing (OLAP) 
C)  Digital dashboard
D)  VisualizationE) A) and D)
F) None of the above

Question 5

The typical structure of a business organization is similar to a pyramid and consists, from top to bottom, of strategic, managerial, and _______________ levels.

Accepted Answer

The answer of The typical structure of a business organization...

Question 6

What is the primary goal of the As-Is process model?

Accepted Answer

A)  To outline the process elements for the To-Be process
B)  To create process choices for the As-Is process
C)  To simplify, eliminate, and improve the To-Be process
D)  To analyze the To-Be process elementsE) A) and D)
F) C) and D)

Question 7

When considering the graph depicting the interrelationships between efficiency and effectiveness, where does an organization ideally want to operate?

Accepted Answer

A)  Upper right-hand corner
B)  Lower right-hand corner
C)  Upper left-hand corner
D)  Lower left-hand cornerE) A) and B)
F) C) and D)

Question 8

Strategic planning is a customer-facing business process.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following represents the four main steps in the business process reengineering?

Accepted Answer

A)  Set project problem, study competition, create new products, and implement solution
B)  Set project scope, study competition, create new products, and implement solution
C)  Set project scope, study competition, create new processes, and implement solution
D)  Study competition, set project scope, create new processes, and implement solutionsE) None of the above
F) A) and B)

Question 10

The accounting and finance department performs processes such as creating financial statements, paying accounts payables, and collecting accounts receivables.What form of processes do these represent?

Accepted Answer

A)  Customer-facing processes
B)  Business-facing processes
C)  Industry-specific customer facing processes
D)  All of theseE) None of the above
F) A) and B)

Question 11

Which of the following represents the structure of a typical organization?

Accepted Answer

A)  Flat line
B)  Pyramid
C)  Circle
D)  CubeE) A) and B)
F) B) and C)

Question 12

What is a graphical display of patterns and complex relationships in large amounts of data?

Accepted Answer

A)  Visualization
B)  Model
C)  Table
D)  Digital spreadsheetE) B) and C)
F) None of the above

Question 13

When viewing systems thinking, source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

Accepted Answer

A)  Employee time sheets
B)  Employee benefit reports
C)  Employee wage rates
D)  All of theseE) All of the above
F) None of the above

Question 14

Benchmarks are baseline values the system seeks to attain.

Accepted Answer

A) True 
 B)False

Question 15

Business process reengineering is the analysis and _________ of workflow within and between enterprises.

Accepted Answer

The answer of Business process reengineering is the analysis and...

Question 16

The local florist in town is Cheryl Steffan, who has been in business for more than 20 years.Recently, Cheryl has noticed several complaints about delivery errors.Cheryl decides to investigate the errors in her business delivery process and finds that most of the inaccuracies occur during order taking.Cheryl decides to implement an electronic ordering system to help improve order efficiency and effectiveness.What method did Cheryl follow to solve her delivery issues?

Accepted Answer

A)  Modeled the As-Is process, fixed the errors, and then created the To-Be process
B)  Modeled the To-Be process, fixed the errors, and then created the As-Is process
C)  Moved directly to implementing the To-Be process without analyzing the As-Is process
D)  Moved directly to implementing the As-Is process without analyzing the To-Be processE) None of the above
F) C) and D)

Question 17

______________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

Accepted Answer

The answer of ______________ systems are computerized advisory programs that...

Question 18

What types of business decisions would an EIS use AI for?

Accepted Answer

A)  Semistructured decisions
B)  Multistructured decisions
C)  Structured decisions
D)  Unstructured decisionsE) None of the above
F) B) and C)

Question 19

Bob Silver loves playing a game called World of Warcraft, where he has the capability to create his own character and even his own life-like environment.Which AI system would you use to categorize World of Warcraft?

Accepted Answer

A)  Multi-agent system
B)  Expert system
C)  Virtual reality
D)  Fuzzy logic systemE) A) and B)
F) A) and C)

Question 20

Which of the following would you include as decisions and responsibilities typically found at the operational level of a company?

Accepted Answer

A)  Develop core business activities required to run the day-to-day operations
B)  Control core business activities required to run the day-to-day operations
C)  Maintain core business activities required to run the day-to-day operations
D)  All of theseE) A) and B)
F) A) and C)

Exam 2: Decision and Processes: Value Driven Business

What types of business decisions would an EIS use AI for?

Correct Answer
verified

______________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

Correct Answer
verified

Benchmarks are baseline values the system seeks to attain.

Correct Answer
verified

Which of the following would you include as decisions and responsibilities typically found at the operational level of a company?

Correct Answer
verified

Business process reengineering is the analysis and _________ of workflow within and between enterprises.

Correct Answer
verified

The accounting and finance department performs processes such as creating financial statements, paying accounts payables, and collecting accounts receivables.What form of processes do these represent?

Correct Answer
verified

Which of the following represents the four main steps in the business process reengineering?

Correct Answer
verified

Strategic planning is a customer-facing business process.

Correct Answer
verified

Correct Answer
verified

Bob Silver loves playing a game called World of Warcraft, where he has the capability to create his own character and even his own life-like environment.Which AI system would you use to categorize World of Warcraft?

Correct Answer
verified

The ______________ level of a business structure is where employees develop, control, and maintain core business activities required to run the day-to-day activities.

Correct Answer
verified

What is the MIS system that manipulates information to create business intelligence in support of strategic decision making?

Correct Answer
verified

When considering the graph depicting the interrelationships between efficiency and effectiveness, where does an organization ideally want to operate?

Correct Answer
verified

What is the primary goal of the As-Is process model?

Correct Answer
verified

Which industry has been relying on neural network technology for more than two decades?

Correct Answer
verified

What is a graphical display of patterns and complex relationships in large amounts of data?

Correct Answer
verified

Which of the following represents the structure of a typical organization?

Correct Answer
verified

When viewing systems thinking, source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

Correct Answer
verified

The typical structure of a business organization is similar to a pyramid and consists, from top to bottom, of strategic, managerial, and _______________ levels.

Correct Answer
verified

Data collection, solution generation, and solution implementation are all concepts associated with the _________________.

Correct Answer
verified

Exam 2: Decision and Processes: Value Driven Business

What types of business decisions would an EIS use AI for?

Correct AnswerverifiedShow Answer

______________ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

Correct AnswerverifiedShow Answer

Benchmarks are baseline values the system seeks to attain.

Correct AnswerverifiedShow Answer

Which of the following would you include as decisions and responsibilities typically found at the operational level of a company?

Correct AnswerverifiedShow Answer

Business process reengineering is the analysis and _________ of workflow within and between enterprises.

Correct AnswerverifiedShow Answer

The accounting and finance department performs processes such as creating financial statements, paying accounts payables, and collecting accounts receivables.What form of processes do these represent?

Correct AnswerverifiedShow Answer

Which of the following represents the four main steps in the business process reengineering?

Correct AnswerverifiedShow Answer

Strategic planning is a customer-facing business process.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Bob Silver loves playing a game called World of Warcraft, where he has the capability to create his own character and even his own life-like environment.Which AI system would you use to categorize World of Warcraft?

Correct AnswerverifiedShow Answer

The ______________ level of a business structure is where employees develop, control, and maintain core business activities required to run the day-to-day activities.

Correct AnswerverifiedShow Answer

What is the MIS system that manipulates information to create business intelligence in support of strategic decision making?

Correct AnswerverifiedShow Answer

When considering the graph depicting the interrelationships between efficiency and effectiveness, where does an organization ideally want to operate?

Correct AnswerverifiedShow Answer

What is the primary goal of the As-Is process model?

Correct AnswerverifiedShow Answer

Which industry has been relying on neural network technology for more than two decades?

Correct AnswerverifiedShow Answer

What is a graphical display of patterns and complex relationships in large amounts of data?

Correct AnswerverifiedShow Answer

Which of the following represents the structure of a typical organization?

Correct AnswerverifiedShow Answer

When viewing systems thinking, source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

Correct AnswerverifiedShow Answer

The typical structure of a business organization is similar to a pyramid and consists, from top to bottom, of strategic, managerial, and _______________ levels.

Correct AnswerverifiedShow Answer

Data collection, solution generation, and solution implementation are all concepts associated with the _________________.

Correct AnswerverifiedShow Answer

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