Question 1

A useful strategy for encouraging collaboration when there is conflict in groups is to

Accepted Answer

A)   Attempt to force the superior group's position.
B)   Deemphasize the disagreement between the groups involved.
C)   Invoke superordinate goals.
D)   Use a mediator.
E)   Ask HR specialists to help.F) None of the above
G) D) and E)

Question 2

Prior to hiring a consultant to assist with a departmental reorganization, the department manager was required to get the project (and the project's expense)  approved by two other departments: accounting and human resources. This type of requirement facilitates ________ relationships in the organization.

Accepted Answer

A)   service
B)   advisory
C)   audit
D)   stabilization
E)   liaisonF) B) and C)
G) C) and E)

Question 3

Work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by frontline supervisors are referred to as

Accepted Answer

A)   Traditional work groups.
B)   Self-managing teams.
C)   Development teams.
D)   Management teams.
E)   Virtual teams.F) C) and D)
G) A) and C)

Question 4

Which of the following statements about roles within groups is true?

Accepted Answer

A)   Roles are shared beliefs of how various individuals should behave.
B)   The formal group leader is appointed as a task specialist.
C)   All members of the group perform all of the roles at some point.
D)   Task specialists keep the group moving toward its objective.
E)   Team maintenance specialists strive to lead the group.F) B) and C)
G) D) and E)

Question 5

Transnational teams tend to be virtual teams.

Accepted Answer

A) True 
 B)False

Question 6

A team that communicates electronically more than face-to-face is called a technology team.

Accepted Answer

A) True 
 B)False

Question 7

Check-ins during meetings are an important feature of a well-run meeting for a virtual team.

Accepted Answer

A) True 
 B)False

Question 8

The service enhancement team is an example of which type of team?

Accepted Answer

A)   Work team.
B)   Project and development team.
C)   Parallel team.
D)   Management team.
E)   Virtual team.F) C) and D)
G) A) and B)

Question 9

If used properly, teams can be powerfully effective as a building block for organizational structure.

Accepted Answer

A) True 
 B)False

Question 10

Discuss at least three reasons why groups fail.

Accepted Answer

There are several reasons why groups may...

Question 11

The product improvement team that you are leading finally seems to be getting something done. For a while, it seemed that team members were more interested in whose ideas were addressed rather than the quality of the ideas. People have now started to unite and are establishing some patterns of interaction that seem productive. The members appear to have worked through the _________ stage and entered the _________ stage of group development.

Accepted Answer

A)   forming; performing
B)   forming; norming
C)   storming; norming
D)   storming; warming
E)   storming; performingF) None of the above
G) A) and B)

Question 12

Working harder when in a group than when working alone is known as

Accepted Answer

A)   The social facilitation effect.
B)   Parading.
C)   Cohesiveness.
D)   Collaboration.
E)   Social loafing.F) C) and D)
G) A) and E)

Question 13

A team's general purpose should not be reduced to specific, measurable performance goals.

Accepted Answer

A) True 
 B)False

Question 14

Discouraging risk taking, narrowly defined jobs, and having the managers determine and plan the work are all components of a(n)

Accepted Answer

A)   Virtual environment.
B)   Working team.
C)   Working group.
D)   Team environment.
E)   Traditional environment.F) C) and D)
G) D) and E)

Question 15

_________ work groups control decisions about the execution of a complete range of tasks.

Accepted Answer

A)   Management
B)   Project
C)   Self-designing
D)   Virtual
E)   AutonomousF) C) and D)
G) None of the above

Question 16

A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one's own interests is referred to as

Accepted Answer

A)   Probing.
B)   Accommodation.
C)   Collaboration.
D)   Compromise.
E)   Competing.F) None of the above
G) C) and D)

Question 17

The worst group performance results from

Accepted Answer

A)   A highly cohesive group with high performance norms.
B)   A highly cohesive group with low performance norms.
C)   A noncohesive group with high performance norms.
D)   A noncohesive group with low performance norms.
E)   A highly cohesive group that avoids establishing performance norms.F) A) and B)
G) C) and E)

Question 18

In leading a virtual team, a team leader should do which of the following?

Accepted Answer

A)   Use the start of each virtual meeting to review the agenda and time commitment.
B)   Reduce conflict on the team by not allowing virtual subteams to form.
C)   Hold virtual reward ceremonies.
D)   E-mail minutes only to those not able to attend via computer.
E)   Recognize only group accomplishments rather than individual ones.F) A) and B)
G) C) and D)

Question 19

Another name for a self-managed team is an autonomous work group.

Accepted Answer

A) True 
 B)False

Question 20

Sometimes in teams technical or functional skills are overemphasized, even though ______ is/are vitally important to high performance.

Accepted Answer

A)   practical expertise
B)   interpersonal skills
C)   leadership skills
D)   norm recognition skills
E)   motivational skillsF) None of the above
G) A) and B)

Exam 14: Teamwork

Check-ins during meetings are an important feature of a well-run meeting for a virtual team.

Correct Answer
verified

Sometimes in teams technical or functional skills are overemphasized, even though ______ is/are vitally important to high performance.

Correct Answer
verified

A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one's own interests is referred to as

Correct Answer
verified

Discouraging risk taking, narrowly defined jobs, and having the managers determine and plan the work are all components of a(n)

Correct Answer
verified

_________ work groups control decisions about the execution of a complete range of tasks.

Correct Answer
verified

Working harder when in a group than when working alone is known as

Correct Answer
verified

Another name for a self-managed team is an autonomous work group.

Correct Answer
verified

Correct Answer
verified

If used properly, teams can be powerfully effective as a building block for organizational structure.

Correct Answer
verified

The worst group performance results from

Correct Answer
verified

A team that communicates electronically more than face-to-face is called a technology team.

Correct Answer
verified

The service enhancement team is an example of which type of team?

Correct Answer
verified

Work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by frontline supervisors are referred to as

Correct Answer
verified

Discuss at least three reasons why groups fail.

Correct Answer
Answered by ExamLex AI
There are several reasons why groups may...
View Answer

Transnational teams tend to be virtual teams.

Correct Answer
verified

Which of the following statements about roles within groups is true?

Correct Answer
verified

A team's general purpose should not be reduced to specific, measurable performance goals.

Correct Answer
verified

A useful strategy for encouraging collaboration when there is conflict in groups is to

Correct Answer
verified

In leading a virtual team, a team leader should do which of the following?

Correct Answer
verified

Correct Answer
verified

Exam 14: Teamwork

Check-ins during meetings are an important feature of a well-run meeting for a virtual team.

Correct AnswerverifiedShow Answer

Sometimes in teams technical or functional skills are overemphasized, even though ______ is/are vitally important to high performance.

Correct AnswerverifiedShow Answer

A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one's own interests is referred to as

Correct AnswerverifiedShow Answer

Discouraging risk taking, narrowly defined jobs, and having the managers determine and plan the work are all components of a(n)

Correct AnswerverifiedShow Answer

_________ work groups control decisions about the execution of a complete range of tasks.

Correct AnswerverifiedShow Answer

Working harder when in a group than when working alone is known as

Correct AnswerverifiedShow Answer

Another name for a self-managed team is an autonomous work group.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

If used properly, teams can be powerfully effective as a building block for organizational structure.

Correct AnswerverifiedShow Answer

The worst group performance results from

Correct AnswerverifiedShow Answer

A team that communicates electronically more than face-to-face is called a technology team.

Correct AnswerverifiedShow Answer

The service enhancement team is an example of which type of team?

Correct AnswerverifiedShow Answer

Work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by frontline supervisors are referred to as

Correct AnswerverifiedShow Answer

Discuss at least three reasons why groups fail.

Correct AnswerAnswered by ExamLex AIThere are several reasons why groups may...View AnswerShow Answer

Transnational teams tend to be virtual teams.

Correct AnswerverifiedShow Answer

Which of the following statements about roles within groups is true?

Correct AnswerverifiedShow Answer

A team's general purpose should not be reduced to specific, measurable performance goals.

Correct AnswerverifiedShow Answer

A useful strategy for encouraging collaboration when there is conflict in groups is to

Correct AnswerverifiedShow Answer

In leading a virtual team, a team leader should do which of the following?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
There are several reasons why groups may...
View Answer

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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