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Open systems tap into the core knowledge of all employees,partners,and customers.

A) True
B) False

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Intermediaries occur when a customer sells directly to another customer online cutting out the intermediary.

A) True
B) False

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Ecommerce includes ebusiness along with all activities related to internal and external business operations such as servicing customer accounts,collaborating with partners,and exchanging real-time information.During Web 1.0,entrepreneurs began creating the first forms of ecommerce.

A) True
B) False

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The three Business 2.0 communication and collaboration tools a business can use to harness the power of people include blogs,wikis,and mashups.

A) True
B) False

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__________ measures advertising effectiveness by counting visitor interactions with the target ad,including time spent viewing the ad,number of pages viewed,and number of repeat visits to the advertisement.

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A mashup is a website or web application that uses content from more than one source to create a completely new product or service.The term is typically used in the context of music;putting Jay-Z lyrics over a Radiohead song makes something old new.The web version of a mashup allows users to mix map data,photos,video,news feeds,blog entries,and so on to create content with a new purpose.

A) True
B) False

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_____________ occurs when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person,say by tailoring its website to individuals or groups based on profile information,demographics,or prior transactions.

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Unlike traditional HTML,which of the following lets writers communicate and readers respond on a regular basis through a simple online journal?


A) Instant messaging
B) HTTP
C) Blog
D) Email

E) A) and B)
F) B) and C)

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Pay-per-call generates revenue each time a user clicks on a link to a retailer's website.

A) True
B) False

Correct Answer

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What is the difference between a business model and an ebusiness model?


A) A business model details how a company creates,delivers,and generates revenue;an ebusiness model does all of the same except on the Internet
B) A business model and an ebusiness model are identical
C) A business model and an ebusiness model are complete opposites
D) An ebusiness model details how a company creates,delivers,and generates revenue;a business model does all the same except on the internet

E) All of the above
F) A) and B)

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Which of the below is not a valid form of an ebusiness revenue model?


A) Value-added services fees
B) Subscription fees
C) Advertising fees
D) Service provider

E) All of the above
F) C) and D)

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Illuminate Live is a lecture program used in schools and is considered a _________ tool.


A) Instant messaging
B) Explicit knowledge
C) Web conferencing
D) Egovernment

E) None of the above
F) B) and C)

Correct Answer

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Future managers and workers need to understand the benefits MIS and ebusiness can offer a company if it wants to take advantage of sustaining technologies.

A) True
B) False

Correct Answer

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Social media maps group contacts (personal and professional)identifying who knows each other and who works together.In a company it can provide a vision of how employees work together.

A) True
B) False

Correct Answer

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What statement below describes Web 3.0's feature that ensure the 'integration of legacy devices'?


A) The ability to use current devices such as iPhone and laptops as credit cards or ticket
B) The design of websites and other software so they can be easily integrated and work together
C) The ability for software to be distributed and accessed from anywhere
D) The design of software to be easily integrated and work together

E) None of the above
F) A) and B)

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Which of the below represents an example of why an employer would use social media?


A) To find potential job candidates via LinkedIn
B) To review potential job candidates by viewing their Facebook page
C) To attract new job candidates via YouTube
D) All of the above

E) A) and D)
F) C) and D)

Correct Answer

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At a local marketing firm,Steve is the lead Web developer and is responsible for working with customers on their Web designs,development,and graphics.Which of the following would be a critical skill Steve must have to be able to perform his job?


A) Understanding that he must create a unique domain name for each client
B) Being able to work with HTML
C) Understanding of the World Wide Web and how hyperlinks work
D) All of the above

E) A) and B)
F) C) and D)

Correct Answer

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What is the difference between asynchronous and synchronous communication?


A) Asynchronous is real-time communication;synchronous is one-way technology
B) Asynchronous is communication that does not occur at the same time;synchronous communication occurs at the same time
C) Asynchronous communication includes instant messaging;synchronous communication includes email
D) Asynchronous communication is fast and instant;synchronous communication is collected at a single point in time

E) B) and C)
F) A) and C)

Correct Answer

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A Webinar is a form of Web conferencing,which blends videoconferencing with document sharing and allows the user to deliver a presentation over the Web to a group of geographically dispersed participants.

A) True
B) False

Correct Answer

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Which of the following best describes Web 2.0?


A) Static websites
B) Intelligent websites
C) Social media and user-generated Web content
D) Hypertext markup language

E) A) and B)
F) C) and D)

Correct Answer

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