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Which of the below would create transactional information?


A) Projecting future sales growth
B) Making an airline reservation
C) A semi-structured decision to hire more employees
D) Generating payroll reports

E) B) and C)
F) A) and B)

Correct Answer

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Managers constantly attempt to optimize _________ processes.


A) static
B) dynamic
C) sales
D) customer service

E) None of the above
F) C) and D)

Correct Answer

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Which of the following should a business follow for success?


A) Technology choices should drive business processes
B) Business processes should drive technology choices
C) Technology choices should drive business strategies and goals
D) All of these choices,depending on the industry

E) None of the above
F) B) and D)

Correct Answer

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A neural network is a category of efficiency metrics where it attempts to measure the way the human brain works.

A) True
B) False

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Which of the below is considered the process in the systems thinking example of a DSS?


A) TPS
B) Optimization
C) Forecasts
D) Simulation

E) A) and B)
F) A) and C)

Correct Answer

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Which of the following is a not a type of organizational information system?


A) Executive information system
B) Decisions support system
C) Analysis processing system
D) Transactional processing system

E) None of the above
F) A) and B)

Correct Answer

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Business process model and notation (BPMN)is a graphical notation that depicts the steps in a business process.

A) True
B) False

Correct Answer

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What type of metrics measure throughput,transaction speed,and system availability?


A) Efficiency MIS metrics
B) Effectiveness MIS metrics
C) ROI
D) Benchmarks

E) B) and C)
F) A) and D)

Correct Answer

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Which of the below is a customer-facing process?


A) Communicating with customers
B) Strategic goal setting
C) Providing performance feedback and rewards
D) Purchasing raw materials

E) None of the above
F) A) and D)

Correct Answer

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The primary goal of an As-Is process model is to simplify,eliminate,and improve the To-Be processes.

A) True
B) False

Correct Answer

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A business process model and notation (BPMN)event is anything that happens during the course of a business process.An event is represented by a circle in a business process model.

A) True
B) False

Correct Answer

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A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the following is not an example of a TPS?


A) Target's internal company payroll system
B) Comfort Dental's patient diagnosis system
C) First Bank's overall accounting system
D) Stewart Sport's order entry system

E) None of the above
F) A) and C)

Correct Answer

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When analyzing the interrelationships between efficiency and effectiveness,where would a company ideally wants to operate?


A) With high efficiency
B) The upper right-hand corner of the interrelationship graph
C) With high effectiveness
D) All of these choices

E) C) and D)
F) None of the above

Correct Answer

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A project is a temporary activity a company undertakes to create a unique product,service,or result.

A) True
B) False

Correct Answer

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Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

A) True
B) False

Correct Answer

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Which of the below is considered the output in the systems thinking example of a TPS?


A) CRUD
B) Calculate
C) Report
D) Source document

E) None of the above
F) B) and D)

Correct Answer

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What is the viewing of the physical world with computer-generated layers of information added to it?


A) Virtual reality
B) Augmented reality
C) Virtual workforce
D) All of these choices

E) All of the above
F) C) and D)

Correct Answer

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Operational decisions or semi-structured decisions arise in situations where established processes offer potential solutions.

A) True
B) False

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Chuck Biggs has been hired to oversee all of the plans that the city of Denver has created to expand its train transportation system by adding six more lines to the metro area.Chuck will be responsible for planning the project,managing the processes,and finalizing each new line as it is completed.How would you categorize the majority of the decisions Chuck will have to make to complete his job?


A) Unstructured decisions
B) Semi-structured decisions
C) Structured decisions
D) Strategic decisions

E) A) and C)
F) B) and C)

Correct Answer

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Investment companies use genetic effectiveness metrics to help in trading decisions.

A) True
B) False

Correct Answer

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