Question 1

Drones support logistics.

Accepted Answer

A) True 
 B)False

Question 2

Business intelligence is both a core and extended ERP component.

Accepted Answer

A) True 
 B)False

Question 3

A back order is an unfilled customer order for a product that is out of stock.

Accepted Answer

A) True 
 B)False

Question 4

What takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors?

Accepted Answer

A)   Enterprise systems
B)   Enterprise application integration
C)   Middleware
D)   Enterprise application integration middlewareE) A) and B)
F) None of the above

Question 5

Which extended ERP component collects information used throughout an organization,organizes it,and applies analytical tools to assist managers with decisions?

Accepted Answer

A)   Business intelligence
B)   Ebusiness
C)   Customer relationship management
D)   Supply chain managementE) B) and D)
F) C) and D)

Question 6

In which of the five basic supply chain activities do you plan for the transportation of goods to customers?

Accepted Answer

A)   Plan
B)   Source
C)   Deliver
D)   ReturnE) A) and B)
F) B) and D)

Question 7

Inventory cycle time is the agreed upon time between the purchase of a product and the delivery of the product.

Accepted Answer

A) True 
 B)False

Question 8

Opportunity management CRM occurs when a website has stored enough data about a person's likes and dislikes to fashion offers more likely to appeal to that person.

Accepted Answer

A) True 
 B)False

Question 9

Collaborative demand planning allows an organization to reduce the cost and time required during the design process of a product.

Accepted Answer

A) True 
 B)False

Question 10

Which activities do accounting and finance components perform?

Accepted Answer

A)   Track employee information including payroll,benefits,compensation,performance assessment,and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities
B)   Handle the various aspects of production planning and execution such as demand forecasting,production scheduling,job cost accounting,and quality control
C)   Manage accounting data and financial processes within the enterprise with functions such as general ledger,accounts payable,accounts receivable,budgeting,and asset management
D)   None of these choicesE) A) and B)
F) B) and D)

Question 11

What is enterprise resource planning (ERP) ?

Accepted Answer

A)   The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability
B)   Integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprise-wide information about all business operations
C)   A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability
D)   Connects the plans,methods,and tools aimed at integrating separate enterprise systemE) A) and D)
F) A) and C)

Question 12

A two-tier ERP architecture allows an organization to have an on-premises ERP system along with cloud ERP applications.

Accepted Answer

A) True 
 B)False

Question 13

What manages the transportation and storage of goods?

Accepted Answer

A)   Software customization
B)   Data integration is key for business process support that spans functional areas and legacy systems
C)   Elogistics manages the transportation and storage of goods
D)   Eprocurement is the business-to-business (B2
B)  online purchase and sale of supplies and servicesE) B) and D)
F) None of the above

Question 14

What is the primary difference between contact management and opportunity management?

Accepted Answer

A)   Contact management deals with new customers,opportunity management deals with existing customers
B)   Contact management deals with existing customers,opportunity management deals with existing customers
C)   Contact management deals with new customers,opportunity management deals with new customers
D)   Contact management deals with existing customers,opportunity management deals with new customersE) A) and D)
F) B) and C)

Question 15

What is a makerspace?

Accepted Answer

A)   Systems are used to create the digital designs and then manufacture the products
B)   A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things
C)   A community center that provides technology,manufacturing equipment,and educational opportunities to the public that would otherwise be inaccessible or unaffordable
D)   Promotes serialization or the ability to track individual items by using the unique serial number associated with each RFID tagE) A) and D)
F) A) and C)

Question 16

Procurement can help a company answer the following question: What quantity of raw materials should we purchase to minimize spoilage?

Accepted Answer

A) True 
 B)False

Question 17

Robotics supports procurement.

Accepted Answer

A) True 
 B)False

Question 18

In which of the five basic supply chain activities do you support customers and product returns?

Accepted Answer

A)   Plan
B)   Source
C)   Deliver
D)   ReturnE) None of the above
F) A) and C)

Question 19

What acquires raw materials and resources and distributes them to manufacturing as required?

Accepted Answer

A)   Inbound logistics
B)   Outbound logistics
C)   Logistics
D)   Cradle to graveE) C) and D)
F) B) and D)

Question 20

Where would you find the suppliers' suppler in a typical supply chain?

Accepted Answer

A)   Upstream
B)   Downstream
C)   In the middle
D)   Not on the supply chainE) A) and D)
F) B) and C)

Exam 8: Enterprise Applications: Business Communications

What takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors?

Correct AnswerverifiedShow Answer

Drones support logistics.

Correct AnswerverifiedShow Answer

Inventory cycle time is the agreed upon time between the purchase of a product and the delivery of the product.

Correct AnswerverifiedShow Answer

Which activities do accounting and finance components perform?

Correct AnswerverifiedShow Answer

What is a makerspace?

Correct AnswerverifiedShow Answer

In which of the five basic supply chain activities do you plan for the transportation of goods to customers?

Correct AnswerverifiedShow Answer

Robotics supports procurement.

Correct AnswerverifiedShow Answer

Where would you find the suppliers' suppler in a typical supply chain?

Correct AnswerverifiedShow Answer

Opportunity management CRM occurs when a website has stored enough data about a person's likes and dislikes to fashion offers more likely to appeal to that person.

Correct AnswerverifiedShow Answer

In which of the five basic supply chain activities do you support customers and product returns?

Correct AnswerverifiedShow Answer

A back order is an unfilled customer order for a product that is out of stock.

Correct AnswerverifiedShow Answer

What is enterprise resource planning (ERP) ?

Correct AnswerverifiedShow Answer

What manages the transportation and storage of goods?

Correct AnswerverifiedShow Answer

What is the primary difference between contact management and opportunity management?

Correct AnswerverifiedShow Answer

Collaborative demand planning allows an organization to reduce the cost and time required during the design process of a product.

Correct AnswerverifiedShow Answer

A two-tier ERP architecture allows an organization to have an on-premises ERP system along with cloud ERP applications.

Correct AnswerverifiedShow Answer

Procurement can help a company answer the following question: What quantity of raw materials should we purchase to minimize spoilage?

Correct AnswerverifiedShow Answer

What acquires raw materials and resources and distributes them to manufacturing as required?

Correct AnswerverifiedShow Answer

Business intelligence is both a core and extended ERP component.

Correct AnswerverifiedShow Answer

Which extended ERP component collects information used throughout an organization,organizes it,and applies analytical tools to assist managers with decisions?

Correct AnswerverifiedShow Answer

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