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Contract length,competitive edge,____________,and scope definition are the four primary challenges for outsourcing.

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What is it called when a company uses organizations from developing countries to write code and develop systems?


A) Insourcing
B) Outsourcing
C) Business process outsourcing
D) Offshore outsourcing

E) None of the above
F) B) and D)

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Human resources is the most commonly outsourced function.

A) True
B) False

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Which of the following is a benefit an organization can receive from outsourcing?


A) Financial savings
B) Increased technical abilities
C) Market agility
D) All of these

E) A) and D)
F) C) and D)

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Offshore outsourcing is using organizations from developing countries to write code and develop systems.

A) True
B) False

Correct Answer

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Which of the following is the most uncommon reason why companies outsource?


A) Tap outside sources of expertise.
B) Concentrate resources on core business.
C) Reduce headcount and related expenses.
D) Better manage the costs of internal processes.

E) C) and D)
F) A) and B)

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Describe the challenges of outsourcing.

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Competitive edge-effective and innovativ...

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All of the following are challenges of outsourcing except:


A) Contract length.
B) Competitive edge.
C) Confidentiality.
D) Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market.

E) A) and C)
F) All of the above

Correct Answer

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Which of the following is the most common function outsourced?


A) IT
B) HR
C) Finance
D) Marketing/sales

E) A) and B)
F) A) and C)

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Describe why outsourcing is a critical business decision.

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Outsourcing can give the right...

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___________ outsourcing refers to contracting an outsourcing arrangement with a company in a nearby country.

Correct Answer

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Which of the following is the least common function outsourced?


A) IT
B) HR
C) Finance
D) Marketing/sales

E) A) and C)
F) B) and D)

Correct Answer

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_________ is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

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Outsourcing

Identify the three primary outsourcing options.

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Onshore outsourcing is engaging another ...

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Which of the following is the primary reason why companies outsource?


A) Tap outside sources of expertise.
B) Concentrate resources on core business.
C) Reduce headcount and related expenses.
D) Better manage the costs of internal processes.

E) A) and C)
F) B) and C)

Correct Answer

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A

Which of the following is an outsourcing challenge caused by contract length?


A) Difficulties in getting out of a contract
B) Problems in foreseeing future issues
C) Problems in reforming an internal IT department
D) All of these

E) B) and C)
F) C) and D)

Correct Answer

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What is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems?


A) Insourcing
B) Outsourcing
C) Business process outsourcing
D) Offshore outsourcing

E) B) and C)
F) A) and C)

Correct Answer

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What is the outsourcing option that includes the closest location and direct customer control?


A) Onshore outsourcing
B) Nearshore outsourcing
C) Offshore outsourcing
D) None of these

E) B) and D)
F) All of the above

Correct Answer

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Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

A) True
B) False

Correct Answer

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False

What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house?


A) Insourcing
B) Outsourcing
C) Business process outsourcing
D) Offshore outsourcing

E) A) and C)
F) A) and B)

Correct Answer

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