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For an organization to succeed,every department or functional area must work independently to be most effective.

A) True
B) False

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The information age is the present time,during which infinite quantities of facts are widely available to anyone who can use a computer.

A) True
B) False

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A system is a collection of parts that link to achieve a common purpose.Systems thinking is a way of monitoring ________________.


A) The entire system.
B) A division within the sales role.
C) The executive team.
D) The company's competitors.

E) B) and D)
F) None of the above

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Business intelligence is information collected from multiple sources.Which of the following provides an example of a source that would be included in business intelligence?


A) Suppliers.
B) Customers.
C) Competitors.
D) All of these.

E) C) and D)
F) B) and D)

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A system is a collection of parts that link together to ___________.


A) Monitor the company.
B) Gather experience.
C) Achieve a common purpose.
D) Implement solutions.

E) B) and C)
F) All of the above

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The __________ resources department maintains policies,plans,and procedures for a company.

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The department within a company that supports sales by planning,pricing,and promoting goods or services is called ___________.


A) Sales.
B) Operations Management.
C) Accounting.
D) Marketing.

E) None of the above
F) A) and B)

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Greg works for Geneva Steel Corporation.Greg's duties include managing the overall processes for the company and transforming the steel resources into goods.Which department would Greg most likely work in?


A) Accounting Manager.
B) Operations Manager.
C) Marketing Manager.
D) CIO.

E) All of the above
F) None of the above

Correct Answer

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Consider a home theater system.Which of the following represents the process?


A) The DVD player, DVD movie, speakers, TV, and electricity.
B) Playing the movie, including the audio through the speakers and the video on the TV.
C) A message stating that the disk is dirty and cannot be played.
D) Spinning the disk to play, pause, rewind, or fast forward.

E) A) and D)
F) A) and C)

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MIS is a business function,like accounting or sales,which moves information about people,products,and processes across the company to facilitate decision making and problem solving.What does MIS stands for?


A) Management Information Strategy.
B) Management Intelligence System.
C) Management Information Systems.
D) Management Information Strategist.

E) A) and D)
F) A) and B)

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A __________ is a collection of parts that link to achieve a common purpose.

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Consider a washing machine as a system.Which of the following represents the inputs?


A) The dirty clothes, water, and detergent.
B) The clean clothes.
C) The wash and rinse cycle.
D) The light indicating that the washer is off balance and has stopped.

E) None of the above
F) All of the above

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____________ information systems is the academic discipline covering the application of people,technologies,and procedures-collectively called information systems-to solve business problems.

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What is data converted into a meaningful and useful context?


A) Competitive intelligence.
B) Information.
C) Buyer power.
D) First-mover advantage.

E) None of the above
F) B) and D)

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Which of the following is typically performed by the sales or marketing department?


A) Manage enterprise-wide processes.
B) Maintain employment policies.
C) Manage cross-enterprise processes.
D) Maintain transactional data.

E) None of the above
F) A) and C)

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What is information collected from multiple sources-such as suppliers,customers,competitors,partners,and industries-that analyzes patterns,trends,and relationships for strategic decision making?


A) Supplier's intelligence.
B) Social intelligence.
C) Employee intelligence.
D) Business intelligence.

E) B) and D)
F) All of the above

Correct Answer

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Information technology can enable departments to more efficiently and effectively perform their core _____________.


A) Facts.
B) Feedback mechanisms.
C) Business operations.
D) Media issues.

E) None of the above
F) A) and B)

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Feedback is information that returns to its original transmitter and modifies the transmitter's actions.What would the original transmitter include?


A) Input, Transform, Output.
B) Input, Transform, Outnumber.
C) Output, Input, Performer.
D) Input, Process, Transform.

E) A) and C)
F) A) and D)

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Common departments found in an organization include accounting,management information systems,operations management,and delivery.

A) True
B) False

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Which of the following is considered data?


A) Quantity sold
B) Best customer by month
C) Best-selling item by month
D) Worst-selling item by month

E) A) and C)
F) B) and C)

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