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A technique for estimating the proportion of time a worker spends on various activities is:


A) stopwatch time study
B) standard elemental (historical) times
C) simultaneous motion study
D) predetermined (published) time standards
E) work sampling

F) A) and E)
G) C) and D)

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What is the standard time (ST) for this task if the employee worked at a twenty percent faster pace than is average, and an allowance of twenty-five percent of the workday is used?


A) 20 seconds
B) 25 seconds
C) 26.7 seconds
D) 30 seconds
E) 32 seconds

F) A) and B)
G) D) and E)

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The standard time for a job can be obtained by multiplying the normal time by an appropriate allowance factor.

A) True
B) False

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What is the standard time (ST) for this task if the employee worked at a twenty-percent faster pace than is average, and an allowance of twenty percent of job time is used?


A) 4.5 seconds
B) 5 seconds
C) 20 seconds
D) 28.8 seconds
E) 100 seconds

F) C) and D)
G) B) and C)

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Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

A) True
B) False

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"Self-directed teams" help other work groups make changes to their processes.

A) True
B) False

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We incorporate the average seriousness of accidents by measuring the number of lost-time accidents per million labor-hours worked.

A) True
B) False

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An advantage of work sampling, compared to a stopwatch time study, is that observations are spread out over a period of time in work sampling.

A) True
B) False

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How many observations would be needed to be 99.74% confident that the maximum error is 5% of the observed time? Assume that the standard deviation of the task time is 2 seconds.

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What is the standard time (ST) for this task if the bartender worked at a twenty percent faster pace than is average, and an allowance of ten percent of job time is used?


A) 135 seconds
B) 123.8 seconds
C) 118.8 seconds
D) 120 seconds
E) 112.5 seconds

F) None of the above
G) A) and B)

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What will be the effect on sample size in work sampling of increasing the permissible maximum error?


A) increase the number of observations needed
B) decrease the number of observations needed
C) no effect on sample size
D) sometimes increase and sometimes decrease the sample size, depending on the analyst
E) impossible to say without additional information

F) A) and B)
G) A) and C)

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What is the most likely true proportion of time spent mowing?


A) 0
B) .1
C) .2
D) .5
E) 1

F) B) and E)
G) B) and D)

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If the person observed worked at a pace that is 20 percent faster than average, and if the appropriate allowance for this task is 25 percent of the workday, what should be the standard time?

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Process chart symbols don't include ________.


A) Delay
B) Inspection
C) Operation
D) Rejection
E) Storage

F) B) and C)
G) A) and B)

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Trust is a factor influencing productivity.

A) True
B) False

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"Output-based systems" compensate employees according to the amount of output they produce, thereby tying pay directly to performance.

A) True
B) False

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In work sampling, observations should be taken:


A) at the same time each day
B) within a short period of time
C) at randomly determined times
D) once every hour
E) once every day

F) D) and E)
G) B) and E)

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For a confidence level of 95.44% and a maximum error of .04, what should be the sample size for estimating the proportion of time spent performing activity A?

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In stopwatch time study, adjusting the normal time by an allowance factor for normal delays and interruptions results in the:


A) observed time
B) normal time
C) standard time
D) allowance time
E) performance rating time

F) B) and E)
G) B) and C)

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One factor in determining how many cycles to time in a time study is the degree of variation that is present in the observed times.

A) True
B) False

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