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ASA in the "ASA framework," a process that can help keep culture of the organization strong, stands for:


A) anticipation-socialization-articulation.
B) attraction-selection-attrition.
C) attrition-selection-attraction.
D) attribution-submission-anticipation.
E) assertion-supplementation-apprehension.

F) B) and D)
G) B) and E)

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Job satisfaction is higher and stress is lower when there is a good person-organization fit.

A) True
B) False

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_____ is(are) the degree to which group members think and act alike, and _____ represent(s) how friendly employees are to one another.


A) Espoused values; basic underlying assumptions
B) Solidarity; sociability
C) Basic underlying assumptions; observable artifacts
D) Sociability; solidarity
E) Observable artifacts; espoused values

F) None of the above
G) C) and E)

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At the annual holiday party, ABC Airlines gives awards to employees to recognize examples of "going above and beyond" to serve customers. Almost all the employees who possibly can, attend. This is an example of:


A) a story.
B) a symbol.
C) a ritual.
D) a ceremony.
E) an unobservable artifact.

F) C) and D)
G) B) and E)

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Discuss the pros and cons of a strong culture.

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A high level of culture strength exists ...

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When a company holds to its espoused values over time and regardless of the situations it operates in, the values become less believable to employees.

A) True
B) False

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The anticipatory stage of socialization begins the day an employee starts work.

A) True
B) False

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Socialization happens in five relatively distinct stages.

A) True
B) False

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The goal of an organization's socialization efforts should be to minimize _____ as much as possible.


A) mentoring
B) diversity
C) reality shock
D) espoused values
E) newcomer orientation

F) A) and D)
G) B) and E)

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A strong culture exists when it has ___________ and __________.


A) high consensus; high intensity
B) low consensus; high intensity
C) high consensus; low intensity
D) low consensus; low intensity
E) moderate consensus; moderate intensity

F) A) and E)
G) A) and B)

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In which stage of socialization do employees adopt the goals and values of the organization, recognize what the organization has been through, and converse with others in the organization using technical language and specific terms that only insiders would comprehend?


A) Encounter
B) Attrition
C) Anticipatory
D) Understanding and adaptation
E) Selection

F) A) and E)
G) All of the above

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Formal mentoring programs have always existed in companies, but their use is increasing.

A) True
B) False

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Manufacturing and medical companies have a tendency to create which of the following specific culture types?


A) Creativity culture
B) Networked culture
C) Safety culture
D) Diversity culture
E) Communal culture

F) C) and D)
G) B) and C)

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_____ consist(s) of anecdotes, accounts, legends, and myths that are passed down from cohort to cohort within an organization.


A) Rituals
B) Stories
C) Values
D) Language
E) Symbols

F) C) and E)
G) B) and E)

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The shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviors of its employees refers to organizational:


A) structure.
B) chart.
C) strength.
D) culture.
E) rituals.

F) A) and E)
G) B) and C)

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Organizations that have mercenary cultures are likely to be very political.

A) True
B) False

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Most merged companies operate under a _____ for an extended period of time.


A) strong culture
B) weak culture
C) subculture
D) differentiated culture
E) counterculture

F) A) and C)
G) A) and D)

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Discuss the three stages of the socialization process.

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Socialization happens in three relativel...

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What is meant by person-organization fit? What are its advantages?

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Person-organization fit is the degree to...

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During her stay at the Renaissance Hotel, Ginny noticed that all the staff wore the same color and style of clothes. Which of the following layers of organizational culture would such a dress code represent?


A) Espoused values
B) Enacted values
C) Observable artifacts
D) Mnemonics
E) Basic underlying assumptions

F) A) and E)
G) A) and B)

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