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Exam 12: Teams: Processes and Communication

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Question 21

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Brainstorming results in production blocking because:

A) members have to wait their turn to express their ideas.
B) members do not work as hard thinking up ideas as they would if they had to turn in individual ideas.
C) members are hesitant to express ideas that are not well thought-out.
D) members are reluctant to pool good ideas with other ideas that are bad.
E) members have the tendency to social loaf due to lack of accountability.

F) C) and D)
G) D) and E)

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Question 22

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Differentiate between team cohesion and potency.

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Members of teams can develop strong emot...

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Question 23

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Cross-training and training in transportable teamwork competencies focus on individual experiences that promote individual learning. Explain.

What are team states? Identify and briefly describe the various team states discussed in the text.

Which of the following levels of cross-training involves team members observing how other members perform their roles?

Teamwork activities that focus on preparation for future work are termed as transition processes.

_____ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.

Ryan and Heather are members of the marketing team at Model Industries, Inc. (MII) , responsible for generating ideas for new marketing strategies. Burt has done a phenomenal job in gathering information necessary to help the team understand the desires and needs of the client. All things being equal, Heather has the best record of making good recommendations to Jeremy, vice president of marketing. Ryan can make some good recommendations, but sometimes his recommendations are completely off base. Usually, Jeremy pays careful attention to what Heather has to say, but generally does not pay much attention to what Ryan proposes. In addition to Jeremy, Heather has been meeting with the vice president of operations and other members of the executive team to gain support for their request to increase the marketing budget. According to research, the best way for Burt, Ryan, and Heather to improve their team hierarchical sensitivity would be to implement _____.

_____ involves keeping track of things that the team needs to accomplish its work.

Which three specific factors have been found to account for a team's ability to make effective decisions?

Systems monitoring and helping behaviors are examples of:

Potency has a strong positive impact on team performance.

Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of ______.

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

Explain how information richness influences the communication process.

The nominal group technique involves utilizing a combination of individual and team settings to generate ideas and solutions and arrive at a good idea.

Conflict management is an action process.

_____ involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.

In communication, the _____ network is the most effective for teams handling complex tasks.

Which of the following is a type of team process training?