Question 1

Distinguish between brainstorming and groupthink. How are they related?

Accepted Answer

Brainstorming is the best-known activity...

Question 2

Teamwork activities that focus on preparation for future work refer to:

Accepted Answer

A)   groupthink.
B)   decision informity.
C)   transactive memory.
D)   action processes.
E)   transition processes.F) A) and B)
G) A) and C)

Question 3

Which type of network structure in communication has the lowest degree of centralization?

Accepted Answer

A)   All channel network
B)   Circle network
C)   Y network
D)   Wheel network
E)   X networkF) B) and C)
G) A) and C)

Question 4

_____ is a term that reflects the different types of communication, activities, and interactions that occur within teams that contribute to their ultimate end goals.

Accepted Answer

A)   Team characteristic
B)   Team process
C)   Team composition
D)   Team interdependence
E)   Team abilityF) A) and E)
G) B) and E)

Question 5

_____ activities refer to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.

Accepted Answer

A)   Systems monitoring
B)   Task coordinator
C)   Ambassador
D)   Scout
E)   GroupthinkF) D) and E)
G) A) and D)

Question 6

Interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself refer to:

Accepted Answer

A)   boundary-spanning activities.
B)   teamwork processes.
C)   staff validity.
D)   scout activities.
E)   decision informity.F) B) and C)
G) A) and E)

Question 7

Burt, Ryan, and Heather are members of the marketing team at Model Industries, Inc. (MII) , responsible for generating ideas for new marketing strategies. Burt has done a phenomenal job in gathering information necessary to help the team understand the desires and needs of the client. All things being equal, Heather has the best record of making good recommendations to Jeremy, vice president of marketing. Ryan can make some good recommendations, but sometimes his recommendations are completely off base. Usually, Jeremy pays careful attention to what Heather has to say, but generally does not pay much attention to what Ryan proposes. In addition to Jeremy, Heather has been meeting with the vice president of operations and other members of the executive team to gain support for their request to increase the marketing budget. Burt's action would contribute to which factor in effective decision making at MII?

Accepted Answer

A)   Production blocking
B)   Staff validity
C)   Hierarchical sensitivity
D)   Decision informity
E)   Transactive memoryF) None of the above
G) D) and E)

Question 8

Communications that reflect incompatibilities with respect to personal values or preferences reflect:

Accepted Answer

A)   relationship conflict.
B)   goal specificity mismanagement.
C)   poor mission analysis.
D)   poor coordination.
E)   task conflict.F) A) and D)
G) A) and C)

Question 9

Which of the following refer(s)  to the level of common understanding among team members with regard to important aspects of the team and its tasks?

Accepted Answer

A)   Cohesion
B)   Mental models
C)   Groupthink
D)   Potency
E)   Boundary spanningF) A) and D)
G) B) and D)

Question 10

When members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks, the phenomenon is called:

Accepted Answer

A)   groupthink.
B)   social loafing.
C)   self-serving bias.
D)   social facilitation.
E)   framing effect.F) A) and C)
G) B) and E)

Question 11

Explain the steps organizations can take to improve team processes.

Accepted Answer

At the individual level, organizations c...

Question 12

An employee with an excellent teamwork competency would be skilled in all of the following except:

Accepted Answer

A)   groupthink.
B)   collaborative problem solving.
C)   communication.
D)   goal-setting.
E)   task coordination.F) A) and B)
G) C) and D)

Question 13

Coordination loss is a necessary aspect of the team experience.

Accepted Answer

A) True 
 B)False

Question 14

Discuss three specific factors that account for a team's ability to make effective decisions. How can these factors be used to improve team decision making?

Accepted Answer

Three factors account for a team's abili...

Question 15

One way to potentially prevent problems associated with too much cohesion is to formally institute the role of a(n)  _____, who would be responsible for evaluating and challenging prevailing points of view in a constructive manner and also bringing in fresh perspectives and ideas to the team.

Accepted Answer

A)   ambassador
B)   scout
C)   devil's advocate
D)   advisor
E)   coachF) B) and E)
G) A) and E)

Question 16

The deepest level of cross-training involves _____, which gives members actual experience carrying out the responsibilities of their teammates.

Accepted Answer

A)   personal clarification
B)   positional rotation
C)   planning and task coordination
D)   positional modeling
E)   conflict resolutionF) All of the above
G) A) and B)

Question 17

Which of the following activities are boundary-spanning activities?

Accepted Answer

A)   Groupthink, social loafing, and staff validity
B)   Decision informity, staff validity, and hierarchical sensitivity
C)   Transactive memory, transformative memory, and social loafing
D)   Ambassador, task coordinator, and scout
E)   Decision informity, social loafing, and transactive memoryF) A) and C)
G) None of the above

Question 18

Team processes are synonymous with "synergy."

Accepted Answer

A) True 
 B)False

Question 19

Cross-training may involve instructions at three different levels of depth. These levels are:

Accepted Answer

A)   transactive, transformative, and collaborative.
B)   personal clarification, positional modeling, and positional rotation.
C)   taskwork, teamwork, and team states.
D)   cohesion, potency, and efficacy.
E)   transition, action, and interpersonal.F) B) and E)
G) C) and D)

Question 20

Monitoring, evaluating, and providing performance-related feedback is associated with which of the following?

Accepted Answer

A)   Conflict resolution
B)   Collaborative problem solving
C)   Communications
D)   Planning and task coordination
E)   Goal setting and performance managementF) D) and E)
G) C) and E)

Exam 12: Teams: Processes and Communication

Correct Answer
verified

Coordination loss is a necessary aspect of the team experience.

Correct Answer
verified

When members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks, the phenomenon is called:

Correct Answer
verified

Monitoring, evaluating, and providing performance-related feedback is associated with which of the following?

Correct Answer
verified

Which of the following activities are boundary-spanning activities?

Correct Answer
verified

_____ activities refer to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.

Correct Answer
verified

The deepest level of cross-training involves _____, which gives members actual experience carrying out the responsibilities of their teammates.

Correct Answer
verified

An employee with an excellent teamwork competency would be skilled in all of the following except:

Correct Answer
verified

Interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself refer to:

Correct Answer
verified

_____ is a term that reflects the different types of communication, activities, and interactions that occur within teams that contribute to their ultimate end goals.

Correct Answer
verified

Communications that reflect incompatibilities with respect to personal values or preferences reflect:

Correct Answer
verified

Team processes are synonymous with "synergy."

Correct Answer
verified

Distinguish between brainstorming and groupthink. How are they related?

Correct Answer
verified
Brainstorming is the best-known activity...
View Answer

Which type of network structure in communication has the lowest degree of centralization?

Correct Answer
verified

Cross-training may involve instructions at three different levels of depth. These levels are:

Correct Answer
verified

Explain the steps organizations can take to improve team processes.

Correct Answer
verified
At the individual level, organizations c...
View Answer

Discuss three specific factors that account for a team's ability to make effective decisions. How can these factors be used to improve team decision making?

Correct Answer
verified
Three factors account for a team's abili...
View Answer

One way to potentially prevent problems associated with too much cohesion is to formally institute the role of a(n) _____, who would be responsible for evaluating and challenging prevailing points of view in a constructive manner and also bringing in fresh perspectives and ideas to the team.

Correct Answer
verified

Which of the following refer(s) to the level of common understanding among team members with regard to important aspects of the team and its tasks?

Correct Answer
verified

Teamwork activities that focus on preparation for future work refer to:

Correct Answer
verified

Exam 12: Teams: Processes and Communication

Correct AnswerverifiedShow Answer

Coordination loss is a necessary aspect of the team experience.

Correct AnswerverifiedShow Answer

When members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks, the phenomenon is called:

Correct AnswerverifiedShow Answer

Monitoring, evaluating, and providing performance-related feedback is associated with which of the following?

Correct AnswerverifiedShow Answer

Which of the following activities are boundary-spanning activities?

Correct AnswerverifiedShow Answer

_____ activities refer to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.

Correct AnswerverifiedShow Answer

The deepest level of cross-training involves _____, which gives members actual experience carrying out the responsibilities of their teammates.

Correct AnswerverifiedShow Answer

An employee with an excellent teamwork competency would be skilled in all of the following except:

Correct AnswerverifiedShow Answer

Interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself refer to:

Correct AnswerverifiedShow Answer

_____ is a term that reflects the different types of communication, activities, and interactions that occur within teams that contribute to their ultimate end goals.

Correct AnswerverifiedShow Answer

Communications that reflect incompatibilities with respect to personal values or preferences reflect:

Correct AnswerverifiedShow Answer

Team processes are synonymous with "synergy."

Correct AnswerverifiedShow Answer

Distinguish between brainstorming and groupthink. How are they related?

Correct AnswerverifiedBrainstorming is the best-known activity...View AnswerShow Answer

Which type of network structure in communication has the lowest degree of centralization?

Correct AnswerverifiedShow Answer

Cross-training may involve instructions at three different levels of depth. These levels are:

Correct AnswerverifiedShow Answer

Explain the steps organizations can take to improve team processes.

Correct AnswerverifiedAt the individual level, organizations c...View AnswerShow Answer

Discuss three specific factors that account for a team's ability to make effective decisions. How can these factors be used to improve team decision making?

Correct AnswerverifiedThree factors account for a team's abili...View AnswerShow Answer

One way to potentially prevent problems associated with too much cohesion is to formally institute the role of a(n) _____, who would be responsible for evaluating and challenging prevailing points of view in a constructive manner and also bringing in fresh perspectives and ideas to the team.

Correct AnswerverifiedShow Answer

Which of the following refer(s) to the level of common understanding among team members with regard to important aspects of the team and its tasks?

Correct AnswerverifiedShow Answer

Teamwork activities that focus on preparation for future work refer to:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Brainstorming is the best-known activity...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
At the individual level, organizations c...
View Answer

Correct Answer
verified
Three factors account for a team's abili...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified