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The compensatory forms model of withdrawal argues that the various withdrawal behaviors are positively correlated.

A) True
B) False

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When employees engage in moonlighting, they use work time and resources to complete something other than their job duties, such as assignments for another job.

A) True
B) False

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The _____ syndrome is characterized by anger, depression, fear, distrust, and guilt that affects the employees who remain with an organization after a downsizing.


A) employee
B) survivor
C) stress
D) erosion
E) decay

F) A) and B)
G) A) and D)

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Organizational commitment is the desire on the part of an employee to remain a member of the organization.

A) True
B) False

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Exit is defined as a passive, destructive response to a negative work event in which interest and effort on the job declines.

A) True
B) False

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_____ reflects the tendency to arrive at work late, or leave work early.


A) Daydreaming
B) Tardiness
C) Socializing
D) Moonlighting
E) Cyberloafing

F) B) and E)
G) A) and B)

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Research suggests that the continued participation of Baby Boomers in the workforce will subtract a significant amount from the U.S. economic output.

A) True
B) False

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Which of the following terms refers to the desire on the part of an employee to remain a member of the organization?


A) Organizational efficacy
B) Organizational control
C) Organizational efficiency
D) Organizational commitment
E) Organizational effectiveness

F) C) and D)
G) A) and E)

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The _____ model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.


A) social influence
B) affective
C) continuance
D) decay
E) social identity

F) A) and D)
G) C) and E)

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_____ contracts reflect employees' beliefs about what they owe the organization and what the organization owes them.


A) Cultural
B) Transactional
C) Psychological
D) Normative
E) Relational

F) None of the above
G) B) and E)

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Which of the following terms refers to the various people, places, and things that can inspire a desire to remain a member of an organization?


A) Focus of influence
B) Focus of commitment
C) Focus of attention
D) Focus of performance
E) Focus of dominance

F) B) and D)
G) C) and D)

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Which model of withdrawal has received the most scientific support?


A) Individualistic model
B) Compensatory forms model
C) Independent forms model
D) Autonomous model
E) Progression model

F) B) and C)
G) D) and E)

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The talented employees who display high level of task performance but never seem to want to get involved in important decisions about the future of the company are most likely to be _____.


A) citizens
B) dogs
C) apathetic
D) lone wolves
E) stars

F) D) and E)
G) None of the above

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Describe the characteristics of continuance commitment.

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Continuance commitment exists when there...

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Which of the following terms refers to a passive, destructive response in which interest and effort in the job declines?


A) Exit
B) Loyalty
C) Voice
D) Ignorance
E) Neglect

F) B) and C)
G) A) and B)

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Loyalty is defined as an active, constructive response to a negative work event in which individuals attempt to improve the situation.

A) True
B) False

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The set of actions that employees perform to avoid the work situation that may eventually culminate in the employee quitting the organization are referred to as _____ behavior.


A) productivity
B) commitment
C) performance
D) withdrawal
E) citizenship

F) All of the above
G) B) and E)

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Sean was recently hired to join the marketing team at Axon International. He will be starting at the company in two weeks. Sean has the reputation of being an expert in ad campaigns and catching the attention of the target audience. However, he also has the reputation of not getting along with anyone. He doesn't care much about where and for whom he works but is primarily motivated to achieve goals for himself and beat his own records. As soon as Amanda heard about Sean joining the team, she turned in her resignation. Ashton, another team member, called Sean and met him for lunch to express all the team members' concerns and to smooth things out before Sean formally joins the team. Sean can be described as a(n) _____.


A) star
B) lone wolf
C) citizen
D) apathetic
E) dog

F) A) and E)
G) A) and D)

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Jacklyn loves her job, admires her boss, and believes in the goals and vision of the company she works for. She can't imagine looking for or finding a better job. Jacklyn most likely is demonstrating:


A) a high level of organizational commitment.
B) a normative level of organizational commitment.
C) high job performance.
D) low job performance.
E) withdrawal behaviors.

F) A) and B)
G) C) and D)

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Describe the different forms of physical withdrawal.

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Physical withdrawal consists of actions ...

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