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Exam 3: Organizational Commitment

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Question 51

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By 2016, minority groups will make up one-third of the workforce.

A) True
B) False

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Question 52

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Transactional contracts are based on a narrow set of specific monetary obligations.

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B) False

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Question 53

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Employees who feel a sense of _____ commitment tend to engage in more interpersonal and organizational citizenship behaviors, such as helping, sportsmanship, and boosterism.

Which of the following is a psychological withdrawal behavior?

Jack grew up in Peoria. Both his family and his wife's family live there. This family background would create a high level of affective commitment.

The progression model of withdrawal argues that the various withdrawal behaviors negatively correlate with one another-that doing one means you're less likely to do another. The idea is that any form of withdrawal can compensate for, or neutralize, a sense of dissatisfaction, which makes the other forms unnecessary.

Define organizational commitment, and briefly describe the three types of organizational commitment.

Which of the following types of employees possesses high commitment and high performance and are held up as role models for other employees?

Many companies pay all or part of an employee's tuition for master's degree programs. If an employee has taken advantage of this, it can increase the employee's level of ______ commitment.

At Zion Creations, the percentage of minorities in the workforce is expected to rise to the following levels: African Americans (12 percent), Hispanics (15 percent), Asians (6 percent), and individuals above the age of 60 (9 percent). How would this affect employees' commitment toward Zion Creations? What steps should be taken by Zion Creations to increase employees' commitment toward the organization?

Differentiate between the erosion model and the social influence model.

Vista Motors has issued a notice that it will not be giving bonuses and raises to employees in the next quarter due to the current recession. How do you think employees will react to this change? Support your answer with the exit-voice-loyalty-neglect framework and the four employee types of stars, citizens, lone wolves, and apathetics.

An active, destructive response by which an individual either ends or restricts organizational membership is referred to as _____.

______ adjustment, the extent to which expatriates have difficulty socializing and interacting with members of the host culture, can affect the level of organizational commitment in global organizations.

Which of the following is one of the three types of organizational commitment?

The most serious form of physical withdrawal is _____.

Affective commitment is defined as a desire to remain a member of an organization due to an emotional attachment to, and involvement with, that organization.

A desire to remain a member of an organization due to a feeling of obligation is called _____ commitment.

Psychological contracts reflect employees' beliefs about what they owe the organization and what the organization owes them.

The independent forms model of withdrawal argues that the various withdrawal behaviors are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees.