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Many of the benefits from sustainability projects are intangible, making it difficult to calculate the ROI.

A) True
B) False

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Procter and Gamble has perfected a technique for compacting cleaning powder into a liquid concentration. Consumers, retailers, shipping and wholesalers, and environmentalists all have benefited from the resulting change in consumer shopping habits and the revolution in industry supply-chain economics. According to the text, this is an example of


A) zero-sum relationship among stakeholders.
B) stakeholder symbiosis.
C) rewarding stakeholders.
D) emphasizing financial returns.

E) A) and B)
F) A) and C)

Correct Answer

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Wall Street executives have received excessive bonus pay in the past. This concerns which of the following stakeholder groups most directly?


A) government
B) suppliers
C) creditors
D) stockholders

E) B) and D)
F) C) and D)

Correct Answer

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According to the text, the triple bottom line approach to corporate accounting includes which three components?


A) financial, environmental, and customer
B) financial, organizational, and customer
C) financial, environmental, and social
D) financial, organizational, and psychological

E) A) and B)
F) C) and D)

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Firms must be aware of goals other than short-term profit maximization. One area of concern should be social responsibility, which is the


A) expectation that business will strive to improve the overall welfare of society.
B) idea that organizations are solely responsible to local citizens.
C) fact that court costs could impact the financial bottom line.
D) idea that businesses are responsible for maintaining a healthy social climate for their employees.

E) B) and C)
F) A) and C)

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Business-level strategy focuses on (1) what businesses to compete in and (2) the management of the business portfolio to create synergy among its businesses.

A) True
B) False

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In strategic management, both the short-term and long-term perspectives need to be considered because


A) shareholder value is only measured by short-term returns.
B) shareholders only care about long-term returns.
C) long-term vision precludes the analysis of present operating needs.
D) the creative tension between the two forces managers to develop more successful strategy.

E) All of the above
F) C) and D)

Correct Answer

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The three participants in corporate governance are the shareholders,


A) board of directors, and employees.
B) labor unions, and employees.
C) board of directors, and management.
D) banks and lending institutions, and management.

E) A) and B)
F) A) and C)

Correct Answer

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Demands for greater corporate responsibility are decreasing today.

A) True
B) False

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While working to prioritize and fulfill their responsibilities, members of the board of directors of an organization should


A) represent their own interests.
B) represent the interests of the shareholders.
C) direct all actions of the CEO.
D) emphasize the importance of short-term goals.

E) None of the above
F) All of the above

Correct Answer

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Ensuring effective corporate governance requires an effective and engaged board of directors, uninvolved shareholders, and proper managerial rewards and incentives.

A) True
B) False

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Peter Senge, of MIT, recognized three types of leaders. __________ are individuals that, although having little positional power and formal authority, generate their power through the conviction and clarity of their ideas.


A) Local line leaders
B) Executive leaders
C) Internal networkers
D) Shop floor leaders

E) B) and C)
F) None of the above

Correct Answer

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Strategic management should only include short-term objectives. Long-term objectives are covered in the vision statement of the organization.

A) True
B) False

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Symbiosis is the ability to recognize interdependencies among the interests of multiple stakeholders within and outside an organization.

A) True
B) False

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Strategic management consists of the analyses, decisions, and actions an organization undertakes in order to create and sustain competitive advantages.

A) True
B) False

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International strategy involves decisions concerning appropriate entry strategy and attaining competitive advantage in international markets.

A) True
B) False

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The case for sustainability projects needs to be made on the basis of a more holistic and comprehensive understanding of all the _____________ benefits.


A) measurable and unmeasurable
B) financial and physical
C) tangible and intangible
D) measurable and physical

E) A) and B)
F) All of the above

Correct Answer

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Shareholders expect only short-term value and therefore good managers should only focus on meeting short-term performance targets.

A) True
B) False

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Stakeholders make various claims on a company. Their interests must be taken into account in the strategic management process.

A) True
B) False

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The final realized strategy of a firm is a combination of deliberate and emergent strategies.

A) True
B) False

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