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What is a locally stored URL,or the address of a file or Internet page saved as a shortcut?


A) Website bookmark
B) Social tag
C) Folksonomy
D) Taxonomy

E) A) and D)
F) B) and C)

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A search engine is website software that finds other pages based on keyword matching similar to Google.

A) True
B) False

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An online version of a retail store where customers can shop at any hour is called a(n)_________.

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As a trainer for Exempla Healthcare,Tina is faced with many challenges to properly training her new hires.There are over 40 different locations where Exempla employees work across the Chicago metro area.Tina decides to implement some valuable ebusiness tools to help reduce traveling costs,increase speed,and provide flexibility for completing training sessions with all the new hires.Tina primarily uses PowerPoints and videos during her training modules.What is the most effective ebusiness tool for Tina to implement and accomplish all of her training goals?


A) IMing
B) Webinar
C) Blog
D) Email

E) B) and C)
F) All of the above

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Mobile banking and mobile sales are both a part of the emerging mbusiness.

A) True
B) False

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Ebusiness is something that a business can just go out and buy.

A) True
B) False

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_________-com was the original term for a company operating on the Internet.

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What are the four most common Business 2.0 characteristics?


A) Content sharing,user-contributed content,collaboration competition elimination,Web browser organization
B) Content sharing,through open source,specialty-contributed content only,collaboration inside the community,specialized collaboration
C) Content sharing through open source,user-contributed content,collaboration inside the organization,collaboration outside the organization
D) Consumer sharing through open systems,company-contributed content,collaboration inside the organization,collaboration throughout the organization

E) All of the above
F) C) and D)

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_____________ knowledge consists of anything that can be documented,archived,and codified,often with the help of MIS.

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What generates revenue each time a user clicks on a link that takes the user directly to an online agent waiting for a call?


A) Pay-per-click
B) Pay-per-call
C) Pay-per-conversion
D) All of the above

E) A) and D)
F) All of the above

Correct Answer

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What is the difference between a wiki and a blog?


A) A wiki is free and a blog has a subscription fee
B) A wiki user can alter the original content of an article,where a blog user can only add information as a comment
C) A wiki is original content,where a blog is used sources
D) All of the above

E) None of the above
F) A) and B)

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Traditional ebusiness communications were limited to face-to-face conversations and one-way technologies that used _______________ communications or communication such as email in which the message and the response do not occur at the same time.

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John has a big issue with turning off his cell phone as he is continuously connected to his friends and family via IMing.It has gotten so bad that John refuses to go to a movie because he cannot possibly live for two hours without being connected.John is suffering from technology __________,a clear challenge of Business 2.0.

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Dependence...

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Information richness measures the number of people a firm can communicate with all over the world.

A) True
B) False

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Open source refers to any software whose source code is made available free (not on a fee or licensing basis as in ebusiness)for any third party to review and modify.

A) True
B) False

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Which of the following is not an example of explicit knowledge?


A) Patent
B) Trademark
C) Employee opinion
D) Marketing research

E) None of the above
F) B) and C)

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What is the primary way that social networks work?


A) Connecting people by matching profile information
B) Charging users each time they use the service
C) Providing a security system for communication online
D) Helping grow website traffic by viral advertisements

E) A) and B)
F) A) and C)

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Which of the following is not one of the Internet's impacts on information?


A) Easy to compile
B) Improved content
C) Digital divide
D) Increased richness

E) B) and C)
F) A) and D)

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Social tagging is similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system.

A) True
B) False

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Netflix creates a unique recommendation listing for each customer that revisits its website.How would you classify Netflix's ebusiness strategy?


A) Information richness
B) Mass customization
C) Personalization
D) Interactivity

E) A) and D)
F) B) and C)

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